EXNESS
EXNESS Tisková Zpráva
How Exness uses technology to deliver reliable liquidity, pricing, and execution
Frictionless trading experience: How fast withdrawals set the new benchmark for trust
Exness Connect: Inaugural global summit unites 350+ partners for stronger bonds
Exness launches bold new global campaign, putting traders at the heart of the story
Exness minimum deposit: Begin trading with a cost-effective setup
Overall
I would never change this broker as my withdrawal is almost instant where i coulnt see anywhere
Overall
Server Slippage does not execute stop-loss orders 5700 USD Losses
I have using Exness for last one year & My Account Number is: 61048890.
On April/12 /2023 the active positions were 12.93 lots buy and 13.03 lots sell on XAUUSD.
The buy order's Take profit price was 2015 and the sell order's stop loss price was 2012 that i was set.
but the order execution was Take profit booked firstly and the stop loss price is not executed at price. because of that i lost my entire account balance 5700USD . After that i asked about the issue through Exness live chat and they said to me that they will take this as a compliant on wrong order execution. The Case number is 08490813.
10 days later i got a message through mail about my compliant and the message was " because of high impact news and higher volatile the order is executed properly with the terms of slipage artical( link shared through mail) " . the artical says if there is price gap the slippage will occur. so i checked the officel tik data of Exness there is no price Gap and slipage at the time of my order Execution. Further i checked the order execution time with tikdata deeply my stop loss order is not executed till 31 seconds. with this all the proof of order details i made a return compliant about the issue and receive a message from Exness teem that" our specialists working on that with high priority" . After my 40 days of waiting i got a mail from Exness specialist teem that " they close the case with five days before event " State Non Farm Payrolls and united states Unemployment Rate" . they closed the case with wrong event which happens 5 days before. I have all the proof documents and video record for this issue. still i'm waiting for my issue to resolve.
We apologize for the inconvenience experienced. Please note that we are in the process of investigating the matter. A member of our team will be in touch soon with an updated response.
If you have any other questions or hesitations, we remain at your disposal.
Thank you
The Exness Team
Overall
Im happy with their withdrawal options
Overall
Great broker
Overall
Fast execution of deposit and withdrawal, 24/7 customer support and no swap
Overall
Best Broker In Africa
Overall
Analytic and Social Trading.
Overall
gran broker
Overall
good broker, have to test on big fund
Overall
Exness is one of the best brokers in the world
Overall
Very excellent and excellent service
Overall
Best broker ever
Overall
Love it.......
Overall
Good Broker EXNESS .....
Overall
I love this broker so much best broker
Overall
Best broker. Lowest spread, cheapest commision, and no price/spread spike.
Overall
ใช้งานได้ดี ยังไม่มีปัญหาอะไรครับ
Overall
By far the best broker there is.
Overall
good broker with amazing spreads, would recommend 100%
Overall
Excelente bróker el mejor en retiro y comisiones baja super😎
