Review Score
Plateforme
Tarifs
Service client
Fonctionnalités
Live Spreads

Pepperstone

Dépôt minimum ($)
0.0
Commission
3.5
Acceptation des clients américains?
Comptes libres de swaps
Comptes ségrégués
Intérêt sur la marge
Comptes gérés
Comptes pour les gestionnaires de fonds (MAM, PAMM)
Trading en un clic
API
Ordres OCO
Trading par téléphone
Couverture autorisée
Trailing stops
Trading mobile
Scalping autorisé
Bonus
Comptes Demo
Trading en ligne
Concours
Décimales
5
Taille minimale de lot
0.01
Taille maximale de lot
100.0
Spread
Variable
Type de courtier
STP, ECN, DMA
Effet de levier maximal (1:?)
500
Téléphone
+44203 8074724
Fax
-
Disponibilité
Phone, Chat, Email, Whatsapp, Telegram
Adresse
Australia: Level 5, 530 Collins Street Melbourne VIC 3000 AUSTRALIA UK: 70 Gracechurch Street, London, United Kingdom EC3V 0HR Dubai: Al Fattan Currency House | Level 15, Office 1502 A, Tower 2 | P.O.Box 482087, DIFC Dubai, United Arab Emirates
Réglementation
FCA (UK), CySEC (Cyprus), ASIC (Australia), BaFIN (Germany), SCB (The Bahamas), DFSA (UAE), CMA
Plateformes de trading
MetaTrader 4, MetaTrader 5, cTrader, Web Platform, Mobile Platform, AutoTrade
Méthodes de financement/retrait
Wire Transfer, Credit Card, Debit Card, Moneybookers, Paypal, Neteller, UnionPay, Skrill, FasaPay
Devise du compte
USD, GBP, EUR, CHF, JPY, NZD, CAD, SGD, HKD, AUD
Langues
English, Spanish, French, German, Portuguese, Italian, Russian, Mandarin, Chinese, Polish, Indonesian, Thai, Arabic, Korean, Urdu, Hindi
Pays
Australia
Bureaux internationaux
United Arab Emirates, Australia, The Bahamas, Chile, Cyprus, Germany, Kenya, United Kingdom
Fuseau horaire de la (des) plateforme(s) de trading
(GMT +2:00) Afrique du Sud, Jérusalem
Autres instruments de trading
Indices, Commodities, Energies, Shares, Spread Betting, CFDs, Cryptocurrency, Precious Metals, ETFs
Pepperstone User Reviews
Pepperstone User Reviews
Membre depuis Sep 15, 2012   posts 2
Jan 21, 2022 at 19:26
5/5 thanks you
Membre depuis Nov 26, 2018   posts 10
Dec 10, 2021 at 05:37
Bróicéir maith le hardáin trádála iolracha
Membre depuis May 01, 2018   posts 1
Nov 23, 2021 at 22:45
Excelente broker, solo que no han agregado Bonos, ni suicientes criptomonedas, los Spreads son bajos y las comisiones tambien, no he tenido problemas con retiros ni con depositos, es excelente
Membre depuis Nov 05, 2021   posts 1
Nov 05, 2021 at 11:37
Pepperstone is a great broker and i've never had a problem with the ctrader platform either
Membre depuis May 02, 2020   posts 8
Oct 06, 2021 at 23:40
On oct 5 I submitted a withdrawal request, and only took 2x24 hours for the funds arrived in my card. Cheers. 😎
Membre depuis Jun 23, 2021   posts 3
Jun 23, 2021 at 18:43
quite good spreads, recommend
high rating
Membre depuis May 02, 2020   posts 8
Dec 01, 2020 at 08:54
I was with them years back with different account, then I hibernated from fx industry due to other business. Last month I came back to them as my second broker, few things are changed but as far as I'm aware their services still good as before. Hopefully their price still good as before and still strong on their liquidity for times to come
Membre depuis Apr 03, 2013   posts 27
Apr 27, 2020 at 06:07
No Paypal, Neteller, Skrill to fund account...


I trade with them >7 years. Definitly one of the good brokers.
Unfortunatly I live in the E.U.
First came ESMA -- I traded less with them.
Today I wanted to FUND my account --> only LOCAL BANK available.

Chat with Pepperstone support:

Pepperstone: 'if these options aren't available, then there is a restriction from PayPal or Neteller, where they don't allow the funding in your region.'

Me: 'What happened? no problem in the past!'

Pepperstone:
'We're not sure, it is an internal policies with PayPal or Neteller, not a Pepperstone policy '

------
The other australian brokers I trade with have no such restrictions (AxiTrader, ICMarkets).
No prior info from Pepperstone regarding restrictions.
So I am going to watch this for a while and will eventually put my money elsewhere :-/
Membre depuis Sep 15, 2011   posts 80
May 02, 2019 at 10:38
Pleased to report that Pepperstone refunded my account within 48hrs, i am impressed, granted i have been a client for 5+ yrs, so the amount of commission would be an eye watering figure. No one else had any issues on 30 April 2019?
Great service from Pepperstone, every other aspect of their service is supreme.
Membre depuis Sep 15, 2011   posts 80
Apr 30, 2019 at 08:50
30 April 2019
Pairs GBPJPY and AUDJPY, Pepperstone experiences technical issues with liquidity providers (this was their comment)
I was filled 420 pips away from SL
Losing 20% of account capital

Buy 144.61 SL 144.302 filled: 139.637
Huge spike down at first bar of asian session. Clearly a spread gap of 400+ pips, so what next?
I have seen this before with this broker and days later, their servers update and shows no sign of price bar disparity issue.
Other brokers and websites show no price move at that time. I was requested to write to [email protected]

Lets see how they respond to my request for an investigation and hopefully a refund. Their LPs are manipulating prices as they see traders orders, did anyone else get burned?


Fichiers joints:

Membre depuis Sep 15, 2011   posts 80
Apr 30, 2019 at 08:11
yosi4088 posted:
The goal of this broker is that his clients will lose.
When I was with a real account, they tried to convince me to do 200 lot with an account of less than $ 1000.
  Before they seduced me I was with 1800 dollars (I deposited 1000) -
  After - the account has been deleted.
At the end after a million hours with them in the cht they agreed to give me only their profits from the transactions.
They blocked me from trading with them, but because they work with PayPal - I want to trade with them again after I find a good robot - but because I found a good robot they do not let me trade with them. I do not want to download another mt4 from another company and start looking for other companies

Why would they convince you to place trades of that size, its not possible even with 1000 leverage i dont think you would even be able to open a single position, what nonsense is this?
Membre depuis Aug 14, 2016   posts 1
Dec 12, 2017 at 07:59
Very good broker. Customer Service is excellent. I am highly satisfied.
Membre depuis Aug 21, 2014   posts 1
Jul 09, 2017 at 08:05
saiful_fx posted:
Excellent trading environment. Smooth withdrawals. Did not face any problem at all.

By far the best Australian broker.

Highly recommended!

Same for me, no complaints at at all.
Membre depuis Oct 10, 2014   posts 2
Jun 22, 2017 at 06:26
i had a big win on non farm payroll news, then after that the news trades were not good,
Membre depuis May 26, 2016   posts 8
May 17, 2017 at 11:29
Excellent trading environment. Smooth withdrawals. Did not face any problem at all.

By far the best Australian broker.

Highly recommended!
Membre depuis Dec 06, 2016   posts 16
May 05, 2017 at 07:36
yosi4088 posted:
The goal of this broker is that his clients will lose.
When I was with a real account, they tried to convince me to do 200 lot with an account of less than $ 1000.
  Before they seduced me I was with 1800 dollars (I deposited 1000) -
  After - the account has been deleted.
At the end after a million hours with them in the cht they agreed to give me only their profits from the transactions.
They blocked me from trading with them, but because they work with PayPal - I want to trade with them again after I find a good robot - but because I found a good robot they do not let me trade with them. I do not want to download another mt4 from another company and start looking for other companies

and
They blocked me because I found a good robot - but on the other hand they keep sending me full e-mail advertisements.

They do not have a word Everyone says something else in the email I get messages asking why I stopped trading but in the chat they say I'm blocked
Membre depuis Dec 06, 2016   posts 16
May 04, 2017 at 14:26
The goal of this broker is that his clients will lose.
When I was with a real account, they tried to convince me to do 200 lot with an account of less than $ 1000.
  Before they seduced me I was with 1800 dollars (I deposited 1000) -
  After - the account has been deleted.
At the end after a million hours with them in the cht they agreed to give me only their profits from the transactions.
They blocked me from trading with them, but because they work with PayPal - I want to trade with them again after I find a good robot - but because I found a good robot they do not let me trade with them. I do not want to download another mt4 from another company and start looking for other companies
Membre depuis Jan 02, 2017   posts 1
Apr 18, 2017 at 06:50
Just wanted to post n' mention that I've been happy with Pepperstone for years now. They always come through on the customer service portion, and their execution speeds are seemingly impossible to beat when it comes to any other brokers I've tried. I also experience way less negative slippage with Pepperstone than I do with other brokers.

Great broker. It's the one I reccomend first to friends.
Membre depuis Nov 14, 2015   posts 325
Jan 19, 2017 at 13:26
owenn posted:
I think that Real Segregated Accounts, has allways a different account number (different from the omnibus account) so.. only if you receive a different account for deposit (different IBAN, Different number... etc..) it´s only a real segregated account at name of client. Lots of brokers say that it´s segregated but not true...

Not entirely true, most brokers will want to process your transaction before depositing it into the segregated account. Because of anti money laudering and accounting rules.
Membre depuis Oct 20, 2013   posts 136
Jan 05, 2017 at 08:07
irwanwd posted:
I read their term & conditions:

3.5 We deposit all money paid by you into our trust account, which is an account operated in accordance with the Corporations Act. You agree and acknowledge that:
...
(f) we may use your money from the trust account for the purpose of meeting obligations incurred by us in
connection with margining, guaranteeing, securing, transferring, adjusting or settling dealings in
derivatives by us (including dealings with our Hedging Partner), including dealings on behalf of other
clients. In the case of amounts withdrawn under this clause 3.5(f), the amounts are held in one or more
accounts in the Hedging Partner’s name in accordance with the Corporations Act.
...

If they segregate client's account, why they can use it? could anybody explaining this in simplier language?

Basically what it means is the client trust fund which is segregated where all the client funds are deposited according to the rules. Hedge partners means the liquidity providers who clear your trades. All brokers do this. Only problem as what happened in the EURCHF flash crash if so many clients are on the wrong side of the market they can deplete the funds in the segregated client trust pool fund. I would not however worry too much about it as there has been added risk management rules added by the broker and the regulator. Although it restricts the broker from using the funds for thier own purpose however it does not protect against a trigger event if some clients have too large of a postion the can blow the client trust pool fund

In the event that you have a very large deposit Pepperstone can have a separate segregated client trust account specifically for your trading purposes at NAB. By the way from all the brokers I have dealt with only Pepperstone offers that added security if you are on the insto level

 
Pepperstone User Reviews

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