A solid broker overall, definitely a one to consider. I have been testing it for a while and all seems stable with their raw spreads, except some big increases during market news. I like that they have different accounts to choose from, but it can get confusing at first glance. Their customer support is greatly helpful.
What a shitty company was not able to put SL or close or Open positions shame on companies like this better deal with some better company else then dealing with this and lossing your money since u will not able to put SL or close the trades on profit
@Gabriel21 Wondering who's agenda you are serving here. This is one of the best broker for retailers. Ever since I left IC Markets frustrated (if you want to see slippage and manipulation in action this is the broker to go to) I could not have been happier with Pepperstone. I must have used a dozen of brokers over the years. Spreads widen everywhere over night (the asian session) due to decreased liquidity but tighten again round London open.
I am still happy with them. Are you using the Payback service that Myfxbook is offering? The brokerage will mark up the spread then. Think about it, they would not be making anything. It happened to me and I reverted.
A breath of fresh air after enduring months of frustration at IC markets (how come these con artists are still allowed to operate?). Stop orders are most of the time filled at my set price under normal market condition. Support is blazingly fast (or was I being lucky?). Got my answer literally within minutes. Nice functional client portal and possibilities to withdraw without expenses if you are an international client. Only downside is that totally ridiculous name. Otherwise very good broker for me.
Been using this broker for over 5 years now. The broker was a revelation when they pushed out the Razor Edge account type, trade execution was simply flawless, pending orders get executed +/- 0.1 pip slippage, which is not bad at all. market orders in a extreme new event could slip a little more. but no body should try to catch trade during those times.
otherwise the broker provides a comprehensive selection of deposit method, customer service is excellent and very responsive.
Swaps are reasonable especialy on EURUSD short trades, some broker would have negative swap on that but Pepperstone could still deliver a positive swap on positive interest rate carry trades even if EUR and USD interest rates spread are marginal.
Pip spread is without a doubt one of the tightest I've seem especially in active markets, Asia Market is understandable to have a slightly wider because of a lower liquidity in the market.
but what this broker does far better than most is that they do not place trades against you, they route order to different dark pools to get the order fill instead of having to take up the risk themselves, (something that has shown to kill a lot of brokerages risking investors funds, like FXCM and Alpari UK), the fact they do not hold trades in their books should ease some investors' mind on the security of investors' funds.
At last, this broker process fund withdrawal the fastest I've seen, as long as the money you withdraw to is on the same account name as the money you deposited from.
Overall, very positive feedback for Pepperstone, and 5 years working with them built enough trust for me to use their services for another 5 more years to come.
I am also very pleased with their deposit and withdrawal quick system. With a previous broker I used to get my withdrawals 2/3 days later but with pepperstone it was overnight and believe me I was shocked. They had me since then!!:)
I am over the moon with Pepperstone. Customer service is excellent, setting up a live account was painless. Their deposit and withdrawal process is so simple. I am very familiar with MT4, but decided to try their cTrader platform and really like it.
I've received excellent service from Pepperstone so far. Their live chat feature is a fast way to get answers. Very knowledgeable staff to answer technical questions. Great deposit options if you have Australian bank account.
On 1 occasion I experienced slippage greater than normal so I asked for a liquidity report that covers 60 seconds before and after my trade execution time. I received the requested info within 30 mins and upon checking the numbers I can clearly see that the slippage was due to actual variations of market liquidity.
Anyone who claims to have been manipulated by Pepperstone (or any broker in general) needs to go and learn about market mechanics and risk mitigation. Reading wikipedia does not count as proper education. Perhaps then you will realise that without market makers taking on counter party risk, retail traders like us would not be able to participate in the market at the low cost and low risk that we have today.
Do you blame your car manufacturer for 'speed manipulation' when you are stuck in traffic because you choose to travel during peak hour? Let that sink in for a moment...
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