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Score général: 3.7 / 5

Total des votes: 338
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Discussion RoboForex

RBFX_Support
Mar 08 2018 at 05:59
posts 17
ssn00 posted:
Hello

this broker's live chat is off and am unable to place any more trades via Expert Advisor!!!


Hello!
Chats are online. Additionally you can send us a message by the email or through the Member Area in the section 'Help'.

Sincerely, RoboForex


ssn00
Mar 07 2018 at 14:58
posts 8
Hello

this broker's live chat is off and am unable to place any more trades via Expert Advisor!!!

baschi
Mar 30 2017 at 14:21
posts 10
RBFX_Support posted:
baschi posted:
Poor experience with the customer support. They don't tell where the mt4 servers are located, to buy a VPS near to them.


Hello!

Some IP-addresses of servers are available in the Technical support FAQ on Roboforex website.

Sincerely, RoboForex


Hello! then please advise your staff.

Thanks

RBFX_Support
Mar 30 2017 at 12:09
posts 17
baschi posted:
Poor experience with the customer support. They don't tell where the mt4 servers are located, to buy a VPS near to them.


Hello!

Some IP-addresses of servers are available in the Technical support FAQ on Roboforex website.

Sincerely, RoboForex

baschi
Mar 30 2017 at 06:20
posts 10
Poor experience with the customer support. They don't tell where the mt4 servers are located, to buy a VPS near to them.

Savengard
Feb 25 2017 at 18:19
posts 1
Торгую на Робофорексе уже третий год. Всем доволен, вывод денег мгновенно, спреды в среднем на ЕСН 0.4. Очень интересные программы, бонусы, конкурсы. Гибкие условия подстроенные под клиентов. Список дополнительных услуг самый полный на сегодняшний день.
Есть только один момент который надо учитывать, при сильной волатильности рынка на сильных новостях проскальзывают стопы в среднем 10-15 пунктов.
Все остальные свои обязательства Робофорекс исполняет, благодарность за честную работу.

RBFX_Support
Oct 13 2016 at 07:44
posts 17
ForExFighter posted:



Is this True that 'No Slippage on Stop Orders !' ?


Please tell me anybody ! 😐



Hello!

No, it is not true as stop orders are filled at actual market price at the moment of their execution which (the price) may differ from the one set in the order.

Sincerely, RoboForex

ForExFighter
Oct 13 2016 at 06:10
posts 7



Is this True that 'No Slippage on Stop Orders !' ?


Please tell me anybody ! 😐


RBFX_Support
Oct 04 2016 at 07:29
posts 17
Hello!

The fixed spread in any account type is an artificial method of pricing. The rates of fixed spread are defined on the basis of average liquidity rates available to a broker at a particular time. Generally the liquidity for the majority of instruments is lower at night. Contract specifications always include the fixed spread rates the broker is ready to provide at the same level during the most liquid period of the day (9:00-22:00).
The fixed spreads out of this period may stay at the same level if the liquidity allows that, otherwise they change (the lower is the liquidity, the bigger is the spread) in accordance with the liquidity rate as it's stated by the item 6.6. of the Client Agreement.

Sincerely, RoboForex

VladKov
Ndumiso01
Sep 30 2016 at 07:58
posts 10
Ok I'll wait and see if this new behaviour will stop😎

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