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RBFX_Support posted:lordgara posted:
I made a deposit with bank transfert. Now 2 weeks are passed and I my deposit is not yet credited. I already opened 2 ticket without answer. When you call the customer service they tell you to open a ticket and wait the answer of the payment department. You can't talk direkt with them... And this is only for a deposit!!! I can't imagine how much time I will need for a withdraw.
Dear lordgara.
Please be informed that the amount of deposit has been credited on your trading account.
The delay occurred since your payment was on a review at bank's Risk Department.
Sincerely, RoboForex
That's true. I like the services... I hope to not have more problems.
Thanks
Jan 27 2016 at 10:57
lordgara posted:
I made a deposit with bank transfert. Now 2 weeks are passed and I my deposit is not yet credited. I already opened 2 ticket without answer. When you call the customer service they tell you to open a ticket and wait the answer of the payment department. You can't talk direkt with them... And this is only for a deposit!!! I can't imagine how much time I will need for a withdraw.
Dear lordgara.
Please be informed that the amount of deposit has been credited on your trading account.
The delay occurred since your payment was on a review at bank's Risk Department.
Sincerely, RoboForex
I made a deposit with bank transfert. Now 2 weeks are passed and I my deposit is not yet credited. I already opened 2 ticket without answer. When you call the customer service they tell you to open a ticket and wait the answer of the payment department. You can't talk direkt with them... And this is only for a deposit!!! I can't imagine how much time I will need for a withdraw.
Jan 24 2016 at 07:50
Well this broker is full of Cheater they dont have good support also they using some indians as 3rd party support and if u ask them something they tell u to open ticket and the ticket answer in 3 to 5 days this is all Crap when u call them they ask u to open ticket also so no phone support also well i quit with them i thank God that i quit with them
samniznc@
I think it's good broker for everyday, and it's good to earn with it. reliable company.
Its one of the wrost broker around here....greedy to take your money man ...especially when you trade during news they just open the trade 10-15 sec later as well as take the same time to close
they also fool you with their spread
they also fool you with their spread
A trader can be an economist but an economist could never be a trader. They are too theoretical.
Jan 19 2016 at 07:54
This is the worst worst broker ever full of Stupid peoples around no support when u open positions some time it get stuck and u need to wait few days or weeks so your ticket will be answer when u withdraw the money they dont have any option to request the money via same Debit card you need to open Ticket wait like 5 to 7 working days and then they will answer and ask you again to conform that u want to withdraw the full money and then wait again 5 days and then they will send u the money
when u call them on phone support they dont have phone support 2 stupid peoples there 1 Stupid guy and 1 Bitch on phone saying do whatever u want to do now i requested my money back they saying we will send but nothing so far very very fraud Broker i dont know how those stupid idiots get the license to open forex broker
when u call them on phone support they dont have phone support 2 stupid peoples there 1 Stupid guy and 1 Bitch on phone saying do whatever u want to do now i requested my money back they saying we will send but nothing so far very very fraud Broker i dont know how those stupid idiots get the license to open forex broker
samniznc@
Jan 12 2016 at 13:22
Dear sameerbusiness.
We would like to thank you for your patience.
Normally, in accordance with the clause 13.7 of the Client Agreement, if the trading account cannot be deposited automatically, the appropriate application will be fulfilled within 2 working days since the client's notice on depositing the trading account is received.
The funds has now been deposited on your trading account.
Client's Agreement: https://my.roboforex.com/files/document/client_agreement_bz_en.pdf
Sincerely, RoboForex
We would like to thank you for your patience.
Normally, in accordance with the clause 13.7 of the Client Agreement, if the trading account cannot be deposited automatically, the appropriate application will be fulfilled within 2 working days since the client's notice on depositing the trading account is received.
The funds has now been deposited on your trading account.
Client's Agreement: https://my.roboforex.com/files/document/client_agreement_bz_en.pdf
Sincerely, RoboForex
Jan 11 2016 at 13:01
RBFX_Support posted:
Dear sameerbusiness.
Could you specify your account number please? We will check your current situation.
Sincerely, RoboForex
Well you should 1st make your stupid and idiots support Active
4 days i opened a ticket and asked to close a stuck position in my account but no reply
and today i thought to give a chance again to Roboforex maybe it became good but its same peace of Shit
i deposit 100$ in my account and the support saying there is some issue in Roboforex u need to open a ticket and wait 2 to 3 days and the money will come to your account is this a kind of Joke ? Account # 2750561
now i request 2 things if u can make your stupid broker company better then good otherwise how many years you will take to refund my money back ?
samniznc@
Jan 11 2016 at 11:16
Dear sameerbusiness.
Could you specify your account number please? We will check your current situation.
Sincerely, RoboForex
Could you specify your account number please? We will check your current situation.
Sincerely, RoboForex
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