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jgbastidas
RoFx
在
交易系統
中
Jan 22, 2021 at 15:02
01/20/2021
RoFx
在
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中
Jan 22, 2021 at 14:40
Hello @akhilleus , I haven't received a final resolution yet, just below email. I made a whitdraw, so crossing fingers to see it in my bank account soon:In relation to your request we would like to have you informed that your account is still under AML. Please, note that greater focus is placed on all BTC accounts now. From our side we can allow you to withdraw profit from your USD package.Sincerely Yours,Customer Support
[email protected]
+44-20-3807-6029 (UK)+1-888-907-0714 (USA)+852-3001-1002 (Hong Kong)
RoFx
在
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中
Jan 14, 2021 at 14:54
Hello, I received and email from their compliance department twice, the fist email (12/30/2020) was to request passport information and 3 months utility bill; the second one to request last 2 years taxes declaration. I've been waiting for 2 weeks and I haven't received any resolution yet. I can't withdraw any money from my account.
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