One Trade
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One Trade
Minimum deposit ($)
500.0
Commission
0.4
Accepting US clients?
Swap free accounts
Segregated accounts
Interest on margin
Managed accounts
Accounts for money managers (MAM, PAMM)
One click trading
API
OCO orders
Trading over the phone
Hedging allowed
Trailing stops
Mobile trading
Scalping allowed
Bonuses
Demo konti
Web based trading
Konkursi
Decimals
5
Minimum lot size
0.01
Maximum lot size
1000.0
Spread
Variable
Broker type
STP, ECN, NDD, DMA
Maximal leverage (1:?)
100
Phone
+442031705553
Fax
+442031782371
Availability
Phone, Chat, Email
E-pasts
Address
79 college road, HA1 1BD, London, United Kingdom
Regulation
FCA (UK)
Trading Platforms
MetaTrader 4, Web Platform, Mobile Platform
Funding/Withdrawal methods
Wire Transfer, Credit Card, Debit Card, Moneybookers, Neteller, UnionPay, Skrill
Account Currency
USD, GBP, EUR
Languages
English, Russian, Arabic, Urdu, Farsi
Country
United Kingdom
International offices
United Kingdom
Trading platform(s) timezone
(GMT) Western Europe Time, London, Lisbon, Casablanca
Other trading instruments
Stocks, Futures, Indices, Commodities, Energies, Shares, CFDs
forex_trader_283148
Biedrs kopš
2 ieraksti
Oct 29, 2015 at 07:03
I have done a lot of research and tried a lot of different brokers in UK.
OneTrade has the highest liquidity and the best execution of them all.
They have very low spreads and low commisssion which will vary depending on your trading volume (more trading volume = less commission). Also customer service seems very qualified and kind compared to some of the other brokers I have tried.
OneTrade has the highest liquidity and the best execution of them all.
They have very low spreads and low commisssion which will vary depending on your trading volume (more trading volume = less commission). Also customer service seems very qualified and kind compared to some of the other brokers I have tried.
Biedrs kopš
20 ieraksti
Sep 10, 2015 at 17:08
gigabrainy posted:Is not the wrong bank, is exactly the same bank in the same address but with a different account.
Yes, I have real account with OneTrade. If I choose 'banck details' I have a window where I can select the currency... USD / EUR / GBP. So which is the issue? If you don't select the right currency... of course you will send money to the wrong bank!!
Have you printed??? Is any mention of the currency on the print?
Can you see on the left side the add funds option that gives you exactly the same result? Why two options?
Enough for me on this discussion, and my advise is pay strictly attention before make a wire transfer on this site.
Biedrs kopš
3 ieraksti
Sep 10, 2015 at 16:48
Yes, I have real account with OneTrade. If I choose 'banck details' I have a window where I can select the currency... USD / EUR / GBP. So which is the issue? If you don't select the right currency... of course you will send money to the wrong bank!!
Biedrs kopš
20 ieraksti
Sep 10, 2015 at 16:06
gigabrainy posted:
I think that is 100% normal have some charge of 'exchange' when sending Eur to Usd account. Some banks will take even more money for this kind of exchange transaction. You was lucky.
The point is that money must be sent to the right destination account... if destination has different currency... the mistake is not imputable to the Broker. The next time keep more attention... I think that maybe this is the first time you fund a Forex account.
Gigabrainy,
Why do you think is my first time of funding an account? I am an active trader for more than 7 years, currently I have several active real accounts on 6 other different brokers, I have already made maybe more than 50 deposits/withdrawals via wire transfer. I prefer to choose brokers in Europe to avoid exchange rates and always use only Euros on account opening and transactions.
The fact is that their site leads to confusion and mistake, and that is, in my opinion, imputable to the broker. If you have a real account with them choose 'Bank details' on your account panel. There is an option to print, just print and check to see if there is any mention to what currency is that bank account.
Biedrs kopš
3 ieraksti
Sep 10, 2015 at 14:41
pedroroberto posted:
My first impression is not good. I have opened an Euro account with them. Then I have made a deposit of 1000 euros via wire transfer. They have 3 bank accounts one for each currency, but that is not very clear on their site and on the bank details there is no mention to what kind of currency is that account related to. So, I have made my wire transfer by mistake to one bank account that is supposed attached to USD instead to EUR. Result is that they have take me 30 Euros, and the excuse is that I have made a deposit on an USD account instead of a Euro account. Kind of confusing, because if my account with them is on Euros, then their USD bank account shouldn't appear when I request their bank details. And ok, I have made that mistake and now they have to transfer from their bank account in USD to my account in Euros, why charge 30 Euros for that? Note that all of their bank accounts are on the same bank and location (UK).
I think that is 100% normal have some charge of 'exchange' when sending Eur to Usd account. Some banks will take even more money for this kind of exchange transaction. You was lucky.
The point is that money must be sent to the right destination account... if destination has different currency... the mistake is not imputable to the Broker. The next time keep more attention... I think that maybe this is the first time you fund a Forex account.
Biedrs kopš
20 ieraksti
Sep 10, 2015 at 11:40
(labots Sep 10, 2015 at 11:53)
They have on their site 2 options to make the wire transfer on is called 'Add funds' and the other 'Bank details'. If you choose the first, you will be alright because you have to choose the transfer currency and they send you an email with the right bank details.
But you choose the second option, 'Bank details', to make the wire transfer be aware that like me you could be ripped of 30 euros. if you make the probable mistake of not choosing the correct currency. I say probable because by default it appears not your account currency, but USD.
Why the hell there is 2 options to do the same stuff, one safe and other with a penalty of 30 Euros?😡
But you choose the second option, 'Bank details', to make the wire transfer be aware that like me you could be ripped of 30 euros. if you make the probable mistake of not choosing the correct currency. I say probable because by default it appears not your account currency, but USD.
Why the hell there is 2 options to do the same stuff, one safe and other with a penalty of 30 Euros?😡
Biedrs kopš
20 ieraksti
Sep 10, 2015 at 10:59
My first impression is not good. I have opened an Euro account with them. Then I have made a deposit of 1000 euros via wire transfer. They have 3 bank accounts one for each currency, but that is not very clear on their site and on the bank details there is no mention to what kind of currency is that account related to. So, I have made my wire transfer by mistake to one bank account that is supposed attached to USD instead to EUR. Result is that they have take me 30 Euros, and the excuse is that I have made a deposit on an USD account instead of a Euro account. Kind of confusing, because if my account with them is on Euros, then their USD bank account shouldn't appear when I request their bank details. And ok, I have made that mistake and now they have to transfer from their bank account in USD to my account in Euros, why charge 30 Euros for that? Note that all of their bank accounts are on the same bank and location (UK).
forex_trader_142293
Biedrs kopš
14 ieraksti
Sep 01, 2015 at 12:38
I can assure you that, on the rare occasions that I have had problems of this kind, One Trade has always resolved everything and refunded in no time.
It is an excellent and reliable broker!
It is an excellent and reliable broker!
Biedrs kopš
8 ieraksti
Sep 01, 2015 at 12:08
onetrade posted:Thank you for the quick fix!
Hi,
We do appreciate the client's concern here and are open to being transparent.
As a 100% STP (Agency model) broker we gain no benefit if clients lose money with us. So we always make sure our client have the best service, spread and market execution.
To enhance our liquidity depth even further, we were in the process of changing/adding over some liquidity providers and pools last night during the time of the FX rollover, which resulted in a trade requested by the client being executed at this level based due to technical problem. We were aware of this issue immediately and acted quickly to make sure the systems were back to normal in less than 2 minutes. The account was compensated 100% for the loss taken and has been reverted to the same state it was in before the switch issue occurred.
Regards,
The OneTrade Team
I can confirm I have received 100% compensation.
Biedrs kopš
8 ieraksti
Sep 01, 2015 at 12:04
koerthis posted:This issue has been resolved. They have made me 100% compensation.justradik posted:
They killed my account nonexistent price!!😡
08.31.2015 22:00 08.31.2015 22:00 EURUSD Buy 0.66 -389.10 - 1.16500 1.11800 -470.0 -3107.94 7s -472.70% -5.9400
https://www.myfxbook.com/members/justradik/one/1297963
I have seen that the spread was 65.5 pips there.
But I'm sure OneTrade help you if you tell them the problem.
It would interest me, which solution OneTrade offering, and whether they accommodating.
Thank you so much!
Biedrs kopš
5 ieraksti
Sep 01, 2015 at 12:01
Hi,
We do appreciate the client's concern here and are open to being transparent.
As a 100% STP (Agency model) broker we gain no benefit if clients lose money with us. So we always make sure our client have the best service, spread and market execution.
To enhance our liquidity depth even further, we were in the process of changing/adding over some liquidity providers and pools last night during the time of the FX rollover, which resulted in a trade requested by the client being executed at this level based due to technical problem. We were aware of this issue immediately and acted quickly to make sure the systems were back to normal in less than 2 minutes. The account was compensated 100% for the loss taken and has been reverted to the same state it was in before the switch issue occurred.
Regards,
The OneTrade Team
We do appreciate the client's concern here and are open to being transparent.
As a 100% STP (Agency model) broker we gain no benefit if clients lose money with us. So we always make sure our client have the best service, spread and market execution.
To enhance our liquidity depth even further, we were in the process of changing/adding over some liquidity providers and pools last night during the time of the FX rollover, which resulted in a trade requested by the client being executed at this level based due to technical problem. We were aware of this issue immediately and acted quickly to make sure the systems were back to normal in less than 2 minutes. The account was compensated 100% for the loss taken and has been reverted to the same state it was in before the switch issue occurred.
Regards,
The OneTrade Team
Biedrs kopš
4 ieraksti
Sep 01, 2015 at 11:40
justradik posted:
They killed my account nonexistent price!!😡
08.31.2015 22:00 08.31.2015 22:00 EURUSD Buy 0.66 -389.10 - 1.16500 1.11800 -470.0 -3107.94 7s -472.70% -5.9400
https://www.myfxbook.com/members/justradik/one/1297963
I have seen that the spread was 65.5 pips there.
But I'm sure OneTrade help you if you tell them the problem.
It would interest me, which solution OneTrade offering, and whether they accommodating.
Biedrs kopš
8 ieraksti
Sep 01, 2015 at 09:58
They killed my account nonexistent price!!😡
08.31.2015 22:00 08.31.2015 22:00 EURUSD Buy 0.66 -389.10 - 1.16500 1.11800 -470.0 -3107.94 7s -472.70% -5.9400
https://www.myfxbook.com/members/justradik/one/1297963
08.31.2015 22:00 08.31.2015 22:00 EURUSD Buy 0.66 -389.10 - 1.16500 1.11800 -470.0 -3107.94 7s -472.70% -5.9400
https://www.myfxbook.com/members/justradik/one/1297963
Pielikumi
Biedrs kopš
2 ieraksti
Aug 19, 2015 at 06:10
I this OneTrade is One of the best brokers in FX market, they have the fastest execution any trader wish for, along with a very very tight spread. As a trader it is all I ask for, add to that they are STP which I know for sure they are not trading against me. Also the performance page that is generated automatically to my account is so beneficial, I have now more 200 tool to analyze my trading history. 😄 😄 😄 😄
Biedrs kopš
4 ieraksti
Aug 07, 2015 at 15:25
If you are looking for a trustworthy broker, One Trade is the right.
The service is really perfect.
The spread is one of the best on the market.
Depending on the volume of turnover, you can get better conditions.
The employees are very competent and very friendly.
Withdraw money on a Skrill account goes under an hour.
For me the best broker in the market and I am very satisfied with One Trade.
Please keep it up One Trade!!
The service is really perfect.
The spread is one of the best on the market.
Depending on the volume of turnover, you can get better conditions.
The employees are very competent and very friendly.
Withdraw money on a Skrill account goes under an hour.
For me the best broker in the market and I am very satisfied with One Trade.
Please keep it up One Trade!!
Biedrs kopš
1 ieraksti
Jul 14, 2015 at 06:31
the best speads low prince very very fast ordre no difference price sell or buy regulated one second is green nive support based in uk thanx you for this 😄
forex_trader_142293
Biedrs kopš
14 ieraksti
Jun 23, 2015 at 08:05
I just started to work with ONE TRADE.
For now my judgment is an EXCELLENT broker.
Great feed, very low spreads, slippage very contained
It is a very professional broker for professionals
I hope to confirm my judgment during time :)
For now my judgment is an EXCELLENT broker.
Great feed, very low spreads, slippage very contained
It is a very professional broker for professionals
I hope to confirm my judgment during time :)
Biedrs kopš
1 ieraksti
Jun 20, 2015 at 10:54
very happy with the speed of execution and the pricing....the webtrader is very functional, giving you an institutional feel on the trading.
Biedrs kopš
1 ieraksti
Jun 19, 2015 at 13:13
A new broker that looks quite promising with good offers.
