Pepperstone razor server changes
Mar 05, 2012 at 20:04
1,250 Paparan
3 Replies
Ahli sejak Oct 24, 2011
13 hantaran
Mar 05, 2012 at 20:04
(disunting Mar 05, 2012 at 20:19)
Pepperstone just changed all razor accounts clients on a new server, with a new dns: razor.pepperstone.com
We even had to manually input in MT4 :( live.pepperstone.com now only has standard accounts.
The real bad news is that myfxbook doesn't allow us to change the server on an account, so now my account is no longer updating on myfxbook. To make matters worse, I'm not even sure this can be done automatically by the staff on all account, because for standard accounts, the server is still valid. Only razor users are affected :(
Is there an official solution for this?
We even had to manually input in MT4 :( live.pepperstone.com now only has standard accounts.
The real bad news is that myfxbook doesn't allow us to change the server on an account, so now my account is no longer updating on myfxbook. To make matters worse, I'm not even sure this can be done automatically by the staff on all account, because for standard accounts, the server is still valid. Only razor users are affected :(
Is there an official solution for this?
Ahli sejak Sep 17, 2011
24 hantaran
Mar 06, 2012 at 02:04
i had to add my account again using the new ip(razor.pepperstone.com). That works, but you will lose some information such as drawdown records and goals
Regards
Jorge
Regards
Jorge
Greed isn't Good...be smart
Ahli sejak Oct 24, 2011
13 hantaran
Mar 06, 2012 at 06:21
I prefer to wait for an oficial solution, as I would also loose all my magic number configuration:-( and i have lots of those
Ahli sejak Jul 31, 2009
1444 hantaran
Mar 06, 2012 at 08:25
Guys, in such cases we manually switch servers - just send a request through the contact form or the bug report form (no need to re-add the system).
Thanks.
Thanks.
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