Pepperstone razor server changes

pitagora

Biedrs kopš 12 ieraksti

Mar 05, 2012 at 20:04 (labots Mar 05, 2012 at 20:19)

Biedrs kopš 12 ieraksti

Pepperstone just changed all razor accounts clients on a new server, with a new dns: razor.pepperstone.com

We even had to manually input in MT4 :( live.pepperstone.com now only has standard accounts.

The real bad news is that myfxbook doesn't allow us to change the server on an account, so now my account is no longer updating on myfxbook. To make matters worse, I'm not even sure this can be done automatically by the staff on all account, because for standard accounts, the server is still valid. Only razor users are affected :(

Is there an official solution for this?

jvargasm

Biedrs kopš 24 ieraksti

Mar 06, 2012 at 02:04

Biedrs kopš 24 ieraksti

i had to add my account again using the new ip(razor.pepperstone.com). That works, but you will lose some information such as drawdown records and goals

Regards
Jorge

Greed isn't Good...be smart

pitagora

Biedrs kopš 12 ieraksti

Mar 06, 2012 at 06:21

Biedrs kopš 12 ieraksti

I prefer to wait for an oficial solution, as I would also loose all my magic number configuration:-( and i have lots of those

Staff

Biedrs kopš 1418 ieraksti

Mar 06, 2012 at 08:25

Biedrs kopš 1418 ieraksti

Guys, in such cases we manually switch servers - just send a request through the contact form or the bug report form (no need to re-add the system).

Thanks.

EURUSD	1.13037	GBPUSD	1.32767	AUDUSD	0.64436
USDJPY	144.966	USDCAD	1.38103	USDCHF	0.8268

Reklāma

Pepperstone razor server changes