Pepperstone just changed all razor accounts clients on a new server, with a new dns: razor.pepperstone.com
We even had to manually input in MT4 :( live.pepperstone.com now only has standard accounts.
The real bad news is that myfxbook doesn't allow us to change the server on an account, so now my account is no longer updating on myfxbook. To make matters worse, I'm not even sure this can be done automatically by the staff on all account, because for standard accounts, the server is still valid. Only razor users are affected :(
Is there an official solution for this?
We even had to manually input in MT4 :( live.pepperstone.com now only has standard accounts.
The real bad news is that myfxbook doesn't allow us to change the server on an account, so now my account is no longer updating on myfxbook. To make matters worse, I'm not even sure this can be done automatically by the staff on all account, because for standard accounts, the server is still valid. Only razor users are affected :(
Is there an official solution for this?
i had to add my account again using the new ip(razor.pepperstone.com). That works, but you will lose some information such as drawdown records and goals
Regards
Jorge
Regards
Jorge
Greed isn't Good...be smart
I prefer to wait for an oficial solution, as I would also loose all my magic number configuration:-( and i have lots of those
Mar 06 2012 at 08:25
Guys, in such cases we manually switch servers - just send a request through the contact form or the bug report form (no need to re-add the system).
Thanks.
Thanks.
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