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Pepperstone razor server changes
Mar 05, 2012 at 20:04
Vues 1,428
3 Replies
Mar 05, 2012 at 20:04
(édité Mar 05, 2012 at 20:19)
Pepperstone just changed all razor accounts clients on a new server, with a new dns: razor.pepperstone.com
We even had to manually input in MT4 :( live.pepperstone.com now only has standard accounts.
The real bad news is that myfxbook doesn't allow us to change the server on an account, so now my account is no longer updating on myfxbook. To make matters worse, I'm not even sure this can be done automatically by the staff on all account, because for standard accounts, the server is still valid. Only razor users are affected :(
Is there an official solution for this?
We even had to manually input in MT4 :( live.pepperstone.com now only has standard accounts.
The real bad news is that myfxbook doesn't allow us to change the server on an account, so now my account is no longer updating on myfxbook. To make matters worse, I'm not even sure this can be done automatically by the staff on all account, because for standard accounts, the server is still valid. Only razor users are affected :(
Is there an official solution for this?
Membre depuis Jul 31, 2009
posts 1418
Mar 06, 2012 at 08:25
Guys, in such cases we manually switch servers - just send a request through the contact form or the bug report form (no need to re-add the system).
Thanks.
Thanks.
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