Initially when I started trading, the broker I joined in the beginning (don’t wanna name them here now) seemed good to me, showcasing suitable conditions and they were regulated of course but i did not like their services at all, queries went unresolved no support answerable and latency was major issues and it was difficult to regain the trust over brokers again. But fortunately, my perception changed after I came across fxview. The broker's support is what impressed me. As i was very cautious and questionable at every step, they were able to handle my queries well.
I'd say all in all, most of us come across such brokers and then loose our trust, but we should be aware, its not the same with every broker.