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Refresh Takes Too Long Голос Results

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Godbody (shadydude)
Sep 05 2009 at 04:33
15 сообщений
It takes this website several minutes to refresh Live stats.
This need to be reduced. Mt4 refreshes its stats automatically every 260 seconds or so..
but if you click refresh it give current stats.

Please allow members to refresh their stats in Real Time, not time delayed.


Thanks

Shady Dude

Ethan (Staff)
Sep 05 2009 at 07:40
1385 сообщений
Currently as you know stats are published using the MetaTrader 4 publisher.
Since the shortest period between each of the publisher uploads is 5 minutes, this is the minimal time required to update an account, so if it were up to us we would update the data every minute (at most).

Not sure how Mt4 stats works, but there is no way to reduce the upload period to less than 5 minutes, unless you click on the 'Test' button in the publisher which will immediately send the statement, due to the reason described above.

Now regarding the real time updates - the only way this is achievable is using an ea you'll have to add to your MetaTrader 4 platform, which will send us in real time each of the trades you make. As this is actually a bit intrusive, we're not sure members would be willing to do this, so now that you've brought this issue to everybody's attention we would love to hear your thoughts about it.

Fulltime247
Sep 05 2009 at 09:23
131 сообщений
Quickest update in MT4Stats is 5 minutes too but since their 5 minute timer and the MT4 timer arent synced. MT4 may have updated a couple minutes before MT4Stats requests it. They just allow you to force a refresh by user request.

Jason (jasonforex)
Sep 16 2009 at 01:17
7 сообщений
I've noticed that regardless of what update interval I have set in MT4, my publisher is triggered after each trade, modification, and closure. Is there a reason why this is not updating on fxbook's servers within say 2 minutes?

Ethan (Staff)
Sep 16 2009 at 06:48
1385 сообщений
Jason, we would update the data in real time if it was up to us.

Not sure how your MetaTrader 4 is triggered as you said, but the shortest interval for the update is 5 minutes, hence why our systems update your data every 5 minutes also.

Bijengum
Oct 26 2015 at 07:12
1 сообщений
My stats sometimes take hours to update not every 5 minutes as suggested

wavetrading
Dec 23 2015 at 13:14
1 сообщений
just found out that most of mine signals/portfolio stats/ performance werent updated since yesterday 3am ... all has worked normaly till now ... is there anything i can do to fix this?

Simz_3rdgroup
Mar 31 2017 at 10:50
1 сообщений
8 years later and still no option to manually refresh.

Andreas (andreas47)
Aug 10 2020 at 21:34
2 сообщений
I am writing from the year 3009. One thousand years later. Still no option for manual update.😭

Ethan (Staff)
Aug 11 2020 at 06:01
1385 сообщений
Hello andreas47,

You can update the account manually by clicking on the 'Connect' button in the account settings.


Thanks,
Ethan,
Myfxbook support.

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