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Margin / Free margin
trong
Hộp thư đề xuất
Sep 02, 2009 at 09:27
Thank you for your suggestions.
Possible to be able to READ Notifications...
trong
Hộp thư đề xuất
Sep 02, 2009 at 07:58
Thank you,You do have a valid point, so we'll see what can be done regarding this matter.
Stats update
trong
Thông tin chung
Sep 01, 2009 at 19:30
We have located and resolved the issue.Thank you for your patience.
Stats update
trong
Thông tin chung
Sep 01, 2009 at 18:08
Benito91, we are now investigating this and will update you on any findings.
Trades consolidated using IBFX
trong
Hộp thư đề xuất
Aug 30, 2009 at 16:45
biwan, issue found and resolved.As stated before, please contact us directly when having an issue, as it will be resolved much quicker.Apologize for any inconvenience caused.Thank you.
Trades consolidated using IBFX
trong
Hộp thư đề xuất
Aug 30, 2009 at 14:50
baiwan, please contact us privately, and state the account name.If there's indeed an issue with your account, we will resolve it as soon as possible.Thank you.
Gain per month
trong
Hộp thư đề xuất
Aug 28, 2009 at 20:09
This is an excellent suggestion.We've been very busy lately working on features suggested by our members, so once those are done we will see how your suggestion can be implemented.Thank you.
RoboMinerUK Mom and Dad
trong
Hệ thống giao dịch
Aug 28, 2009 at 20:07
After investigating the above account, we have found no issues with the calculations.
Gain per month
trong
Hộp thư đề xuất
Aug 28, 2009 at 07:01
We are aware of this issue, and already working on a solution.Thank you.
Commissions
trong
Hộp thư đề xuất
Aug 27, 2009 at 11:47
Although commissions are not shown per trade in the history tab, they are taken into account when calculating stats.If a trade had any commission associated with it, the profit for that trade that will show is after deducting the commission factor.Most brokers don't have commissions, so that's why we decided not to show it separately.Regarding the total commissions figure on an account - the tech team will review your request.Thank you.
Can't Update stats
trong
Hộp thư đề xuất
Aug 25, 2009 at 11:54
Hello petewright.Yes, partial statement upload is not possible because of the following reasons:- Account analysis is based on the whole trading activity from day 1, or else the statistics will be skewed, misleading not only you but your followers also.- We try to keep your account as transparent as possible, while giving you full control over the information you wish to share, hence partial statement upload is not possible.Thank you.
Avg pips/dollar gain or loss per trade
trong
Hộp thư đề xuất
Aug 25, 2009 at 11:46
Thank you for your suggestion.
Type of systems is wrong...
trong
Hộp thư đề xuất
Aug 24, 2009 at 06:33
Fixed.For future bug reports, please use the 'Report A Bug!' feature, as it will get straight to our support team, and will be resolved much quicker.Thank you.
Gain per month
trong
Hộp thư đề xuất
Aug 23, 2009 at 11:15
Thank you for your suggestion, paul.
Multiple portfolios under the same account
trong
Hộp thư đề xuất
Aug 22, 2009 at 20:17
Very interesting idea.Added to our to-do list, thank you.
Dukascopy
trong
Hộp thư đề xuất
Aug 22, 2009 at 20:13
Thank you, we will review it.
Performance page
trong
Hộp thư đề xuất
Aug 22, 2009 at 07:40
Thank you for your suggestions.We are still working on the systems page, so there might still be some issues with it.
Dukascopy
trong
Hộp thư đề xuất
Aug 21, 2009 at 19:37
At this point, it is not yet possible.We are working to support new platforms, and will announce once new platforms are supported.Thank you.
Forum Signature
trong
Hộp thư đề xuất
Aug 21, 2009 at 17:36
Hello kkmman, and thank you for your comment.Actually this feature is already available - just go to your widgets page ('Widgets' link in orange, at the bottom menu) and use the BB code for forums.
Comment of the day or of the trade
trong
Hộp thư đề xuất
Aug 21, 2009 at 09:20
We are working on it already, and it will be available soon.As to your other suggestion, it has been received, and will be reviewed by our development team.Thank you.
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