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moutaz trong Hệ thống giao dịch Nov 03, 2010 at 10:06

crdmaster - did you ever contact support or finance and tried to understand what happened? Or did you just start littering on forums without giving the broker time to investigate and get back to you with an answer?If you are serious about trying to understand the problem please leave your account number and order numbers here or mail it to my mail at cmo {@} fxopen . com and I will see what happened. Otherwise I'll just assume you are another paid forum troll who never had an account with us.

moutaz trong Hệ thống giao dịch Nov 03, 2010 at 10:04

Do you intentionally evade answering my very simple question? How come you have a negative opinion about us without ever trading with us? I'm afraid the answer is very simple but there is a reason you are avoiding it.

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 21:23

Funny, it seems your trading system was losing 98% even before the contest. Our demo accounts are to blame there as well?And if you sincerely were interested in recuperating some of your loses due to our technical difficulties you would have sent me your account number and deal number and we could actually go through it and see whether we are to blame or not.Stop blaming others for your loses, it's immature.

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 21:21

Then why do you waste your time posting quasi plausible arguments at best and libel at worst on forums if you are happy with your existing broker and never traded with us? I can think of a name for such a phenomena. Hypocrisy?

Competition Terms trong Thông tin chung Nov 02, 2010 at 15:45

No, please note that this is for Standard accounts while you trade on ECN accounts.

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 15:44

And this proves what exactly Falk? This Maxey dude is all over us and his forexfactory (fxcm) cronies are fully supporting that because they know we are better than that and it's the only way they think they can get to us.While you are at it, such an avid forum follower such as yourself, why don't you Google your favorite broker's name + word Scam and see how many results you find? I thought so.

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 15:42

And I thought you uninstalled the platform because you lost all your equity and got nothing else to gain in this competition?Please point the finger at yourself and your trading system.We had our share of technical problems, we came forward, acknowledged and took responsibility for that. Something you should consider doing as well.

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 15:40

Judging by your comments from the beginning you never had such an intention in the firstplace but rather used this thread to throw dirt at us, even though you are not listed in this competition, never traded with us and do not really know anything about us except what prejudiced people like you write on other forums.

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 11:11

Hi All,We have located the problem and had it fixed yesterday. All accounts should be working fine now.The problem was a technical issue on our liquidity providers side, however we assume for responsibility for it as it is our own MT4 ECN bridge. The glitch affected only demo accounts on all groups not just of this contest.We have reconfigured and restarted the ECN MT4 server and the ECN bridge and all should be working perfectly now.Should you encounter any any other problems please feel free to contact me directly at my email address cmo [@] fxopen . comI won't be actively monitoring thi...

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 09:49

You are entitled to your own opinion. Yet there are brokers who give you 'absolutely perfect' execution on demo accounts in order to draw you in and then they bite you in the ass on live trading. As said, we have nothing to hide and I do say we are receiving complaints regarding this group but not others, we are checking this on technical side.If you think that 'absolutely perfect' execution on demo accounts is a proof of brokers' integrity then you are naive.As you have nothing to demonstrate repeating your opinions doesn't strengthen them, on the contrary.

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 09:24

You are welcomed to provide proofs. There are indeed technical issues as I mentioned above but as far as we know it only affects this group and not other demo or live groups. If you are so convinced there's something wrong with our liquidity you are welcomed to open a live account and test the feed and execution. If it's not what we claim it is you are welcomed to post the results here instead of making claims based on your prejudiced opinion and not actual experience.I can only say that you would be surprised that some of the large "ECN" or "Currenex" brokers you m...

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 09:19

Hi all,I can confirm that in this specific demo group we are receiving complaints from several users. We are thoroughly investigating this matter and will try to answer all request as soon as possible.All affected users are welcomed to contact me.

moutaz trong Hệ thống giao dịch Nov 02, 2010 at 09:18

Please either mail me with the following information or post it here:1. account number2. deal number3. description of the problem

moutaz trong Hệ thống giao dịch Nov 01, 2010 at 17:40

Forex Anadova - got it and I'm on it. Thanks for the information and apologies for the temporary inconvenience.

moutaz trong Hệ thống giao dịch Nov 01, 2010 at 13:28

Forex Anadova - can you post here or send to my private email cmo {a} fxopen.com the following:1. Account number2. Order/trade number3. What is the problem?All others, who may be experiencing problems please do the same.

moutaz trong Hệ thống giao dịch Nov 01, 2010 at 13:03

Scarface - all of your 'answers' are only personal statements without any proofs. You are the one trying to fool people here because you've got your own paid agenda. I repeat - there's no such thing as requotes on our MT4 ECN. Until you do supply a viable argument, backed by some kind of proof, there's nothing much new I can tell you here.Good luck in your trading.ForexAnadavoca - We are looking into the problem with closing positions.

moutaz trong Hệ thống giao dịch Nov 01, 2010 at 10:13

Scarface - it's ironic how paid bloggers such as yourself never actually do their homework before trying to badmouth other brokers you are paid to badmouth. What broker do you work for?Our ECN is as real as it gets, tested by thousands of independent traders, and aside of a few biased 'traders' such as yourself there were never complaints about it 'not being real'. If you have proofs it's fake please post them here or anywhere else on the internet. We both know the only thing you have is a keyboard and lots of fake negativity.The feed is coming from one of largest liqui...

moutaz trong Hệ thống giao dịch Oct 29, 2010 at 13:02

moutaz, I've done my best to explain this to you including examples. This is how our technology works, and it's entirely up to you to keep trading with us or not. If you do not understand the procedure it is only because you refuse to understand this for whatever reason. There is always a small percentage of clients who cannot be satisfied because they have different needs than what we are able to offer. We are working to make sure that all of our clients happy, and for now this is the case. Unfortunately with you it doesn't seem to be so and it is regrettable. We however cannot ch...

moutaz trong Hệ thống giao dịch Oct 29, 2010 at 08:20

moutaz, i can understand that you are aggrieved with certain market making broker practices. Rest assured that our ECN is conflict free and there is no way we can influence your equity or 'steal it'. Otherwise our liquidity providers wouldn't be working with us.Please try to understand that ECN is different from typical market making platforms in many ways, and not everything which is new or different is aimed at harming your trading, on the contrary.We as a company are not responsible for you money management as we are not responsible for your trading strategy, leverage or anythin...

moutaz trong Hệ thống giao dịch Oct 29, 2010 at 07:53

Hi All, I'm Ben, FXOpen's representative to this forum.Our MT4 ECN bridge is completely unique, and if you tested it in live environment you know it's the real thing. Unfortunately MT4 wasn't originally designed to work with ECN orders and liquidity and therefore we had to make several adjustments. One of these workarounds is called Margin Trigger and this function is responsible for the small credit in and credit out some users experience when trading.I refer you to this page http://www.fxopen.com/ECNForexTrading.aspx (scroll till you see Margin Trigger) which explains how thi...

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