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IC Markets

stevewalker
stevewalker
Oct 19 2013 at 11:06
1439 Posts
this is another smartness from metaquotes. they dont use popup window for emails. sound only.
they try make traders dont see emails :)
dunkdenk posted:
Alright, got it. I thought it was sent to email address. I trade on vps, that's why I missed those lol

stevewalker
stevewalker
Oct 21 2013 at 10:47
1439 Posts
ICM data feed yet not Fixed.

stevewalker
stevewalker
Oct 21 2013 at 12:17
1439 Posts
I must say, had dissapointed due to data issues. while reviews are more about freeze issues actually I start believing those reviews as ICM having big data feed issue ( according to their words ) & to prevent from platform freezes they changed the data feed.

I think I will thnik twice 😐

Surrealistik
Oct 21 2013 at 17:08
231 Posts
Steve, it should be noted that this feed situation is actually not a big issue; IC Markets switched over to an auxiliary/back up Currenex feed as a precaution against Integral's (their main feed provider) ISP issues. By the market close today, this situation should be resolved upon Integral's confirmation.

That said, the current feed is reliable, with the only material difference being a slightly higher spread until the main feed comes back online today.

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:
stevewalker
stevewalker
Oct 21 2013 at 18:05
1439 Posts
good summery for actual situation.

feed would be changed with weekly rollover means this morning as far as I understand. but ofcourse its not in their hand if the mentioned reason correct about integral feed.

the issue is I was waiting to start testing live account funded this week but unfot. this happened.
there is a word where I live 'how it starts it goes that way' dont know if its goes till downunder he he

now I will wait more before funding.
why I so hectic about funding.
the reason is easy;
I dont want to be fooled with my own money & effort. ( valid for all brokers & banks )

walker.

Surrealistik posted:
Steve, it should be noted that this feed situation is actually not a big issue; IC Markets switched over to an auxiliary/back up Currenex feed as a precaution against Integral's (their main feed provider) ISP issues. By the market close today, this situation should be resolved upon Integral's confirmation.

That said, the current feed is reliable, with the only material difference being a slightly higher spread until the main feed comes back online today.

dunkdenk
Oct 22 2013 at 03:05
85 Posts
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

stevewalker
stevewalker
Oct 22 2013 at 10:10
1439 Posts
thanks for the info
lets see
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

stevewalker
stevewalker
Oct 22 2013 at 11:25
1439 Posts
according to my log data ICM has back to original data feed.
I will keep logging the connection issues & spread for more 2 weeks before funding. actually I am not rushing for funding account while had data feed issue with ICM on day 1 & I am good with my actual broker.

after 2 week I will put my findings here. then will decide.

trade well
walker.

Surrealistik
Oct 22 2013 at 21:59
231 Posts
Head's up for those trading on ICM, server times are changing from GMT +3 to GMT +2:

Until the next server time change, looks like markets will be open at 22:00 GMT Sunday evening – 00:00 Platform time Monday morning

Close will be 22:00 GMT Friday evening – 00:00 Platform time Saturday morning

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:
dunkdenk
Oct 23 2013 at 03:02
85 Posts
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

Update:
22/10/2013 12:56:55 Withdraw Bank transfer MT4 xxxxxx xxxx.xx Completed

There's an error on the withdrawal method status, it should be to Credit Card, and I've confirmed with their live chat support and they've said the correct one should be Credit Card, not bank transfer. I'll update again later once the funds arrived in my card.

stevewalker
stevewalker
Oct 23 2013 at 13:14
1439 Posts
Hi Sur

is it possible to take your signuture rebate while I had opened live account over HFT Group 1.50 direct discount?


Surrealistik posted:
Good observations Steve, thanks for collating all that data and research; I very much look forward to your slippage report.


With regards to the cost of trading at ICM, it can be further reduced by a discount of $1.55 USD or equivalent / RTL over the standard $1.50 USD / RTL per my signature. I definitely invite you to take advantage of this for your test accounts.


As a client of ICM I can tell you first hand that the platform freezes when they were an issue were due to overcapacity; the broker's client base grew too large, too quickly, and the servers were getting overwhelmed. Since new servers came online and were fully rolled out, I have noticed that the freezes that were previously complained about are no more.

So far as the support issues go, nothing especially notable has come up for me personally short of a substantial delay with Global Collect's local bank transfer service which was essentially GC's fault. Either way IC Markets is aware of this perception, whether right or wrong, and there does appear to be a genuine drive recently to step this up per my correspondence with Angus Walker.

Manipulating reviews? No idea. Can't confirm or deny it. Has anyone provided proof of this?

stevewalker
stevewalker
Oct 23 2013 at 13:15
1439 Posts
for the moment still GMT+3
summer time fix. my timezone soon also switch to GMT+2

Surrealistik posted:
Head's up for those trading on ICM, server times are changing from GMT +3 to GMT +2:

Until the next server time change, looks like markets will be open at 22:00 GMT Sunday evening – 00:00 Platform time Monday morning

Close will be 22:00 GMT Friday evening – 00:00 Platform time Saturday morning

stevewalker
stevewalker
Oct 24 2013 at 20:49
1439 Posts
I think I am the only one left here
anyway I will add what I promised

weekly spread compare for 2 brokers from live accounts with regular data feed. ( ICM backup data feed in not included )








Surrealistik
Oct 25 2013 at 02:13
231 Posts
I'm still around man. As for the rate change, you'd have to ask Support or Accounts.

And thanks for the first hand comparison; seems like ICM really is the place to be so far as spreads go.

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:
stevewalker
stevewalker
Oct 25 2013 at 14:17
1439 Posts
yes ICM cost with rebate is promising. The only issue left for me to test live account. But before as mentioned I will log for one more week. want to be sure. while even transaction costs round turn min $50 .

stevewalker
stevewalker
Oct 25 2013 at 14:18
1439 Posts
what happened?
all Good?

dunkdenk posted:
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

Update:
22/10/2013 12:56:55 Withdraw Bank transfer MT4 xxxxxx xxxx.xx Completed

There's an error on the withdrawal method status, it should be to Credit Card, and I've confirmed with their live chat support and they've said the correct one should be Credit Card, not bank transfer. I'll update again later once the funds arrived in my card.

dunkdenk
Oct 25 2013 at 14:41
85 Posts
Yeah, forgot to post the update, withdrawal got delayed due to unlucky circumstances, here it is:

1. Waiting for 3 days since approved, made contact with my bank and the funds still haven't arrived.
2. Chat with live chat support which is unlucky me to had live chat support with 'less good attitude' staff where he/she kept saying I have to wait until 5 working days.
3. Decided to send an email to [email protected] to clarify this issue.
4. While checking my emails, apparently they've sent me couple of emails regarding my withdrawal and those are in my spam folder.
5. On the email they ask me to provide more information regarding my card because my card detail that used to make deposit already expired.
6. I've replied their email, but I have to wait until monday because when I sent the email it's already off the working hour there in Australia.

I only can laugh due to these circumstances hahaha.. I hope this will be solved on monday or at least on tuesday.

stevewalker posted:
what happened?
all Good?

dunkdenk posted:
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

Update:
22/10/2013 12:56:55 Withdraw Bank transfer MT4 xxxxxx xxxx.xx Completed

There's an error on the withdrawal method status, it should be to Credit Card, and I've confirmed with their live chat support and they've said the correct one should be Credit Card, not bank transfer. I'll update again later once the funds arrived in my card.

stevewalker
stevewalker
Oct 25 2013 at 17:54
1439 Posts
bro if I were ICM I would fill a scam alert form for you at FPA :)
you had knocked account department down he he

waiting for good update

dunkdenk posted:
Yeah, forgot to post the update, withdrawal got delayed due to unlucky circumstances, here it is:

1. Waiting for 3 days since approved, made contact with my bank and the funds still haven't arrived.
2. Chat with live chat support which is unlucky me to had live chat support with 'less good attitude' staff where he/she kept saying I have to wait until 5 working days.
3. Decided to send an email to [email protected] to clarify this issue.
4. While checking my emails, apparently they've sent me couple of emails regarding my withdrawal and those are in my spam folder.
5. On the email they ask me to provide more information regarding my card because my card detail that used to make deposit already expired.
6. I've replied their email, but I have to wait until monday because when I sent the email it's already off the working hour there in Australia.

I only can laugh due to these circumstances hahaha.. I hope this will be solved on monday or at least on tuesday.

stevewalker posted:
what happened?
all Good?

dunkdenk posted:
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

Update:
22/10/2013 12:56:55 Withdraw Bank transfer MT4 xxxxxx xxxx.xx Completed

There's an error on the withdrawal method status, it should be to Credit Card, and I've confirmed with their live chat support and they've said the correct one should be Credit Card, not bank transfer. I'll update again later once the funds arrived in my card.

Surrealistik
Oct 25 2013 at 23:59
231 Posts
Got another message about the GMT offset:


We are delaying the change of our GMT offset from GMT +3 to GMT +2 by a week. We will now be making the change over the weekend of the 2nd-3rd November 2013.
 
The session trading times for the next week are outlined below for you.
 
Market Open
 
21:00 GMT Sunday evening – 00:00 Platform time Monday morning
 
Market Close
 
21:00 GMT Friday evening – 00:00 Platform time Saturday morning
 
Please email [email protected] with any questions about the change.
 
 
Kind regards,
IC Markets Trade Desk

Offering the best commission discounts for the best broker: $1.50 / RTL Global Prime:
Relaxtrader (relaxtrader)
Oct 27 2013 at 18:59
5 Posts
I have opened an autotrade account at Pepperstone and at ICMarkets too. Actually Pepperstone performed better, so I decided to close my ICM account. I requested a withdrawal via bank transfer. There was a problem with their website, but they solved it in 1 day. I got my money (with 5% profits) back to my bank account in 2 working days.

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