Review Score
Membre depuis Nov 26, 2014
posts 31
May 24 2018 at 06:18
Hi IFXGertrude, thanks for replying me a few months after I raised my issue.
You said thousands of your clients withdraw their profit daily without facing any issues, but I am not able to make any withdrawal, all my withdrawals get rejected. Deposits were fast and easy, but not withdrawal, I have made deposit up to 15 times since I opened my account, now Instaforex confiscate all my fund. My account no. is 5584024.
Sorry for the late response, You cannot withdraw from your account. According to the 30% bonus agreement clause no ' The Client agrees that in case of decrease in the level of current funds (equity/funds ratio) on the account below the level of current bonus funds, i.е. when the point of current losses exceeds the client's real funds on the trading account, all funds from this moment will be calculated as bonus funds in full in case of no subsequent deposits on the account. In the event of deposit, funds on the account are being calculated and distributed between the bonus funds and the client's real funds in proportion to the amount of deposit and the value of the bonus funds at the time of the deposit ' .

RoboExpert
Membre depuis Apr 15, 2015
posts 55
Oct 16 2017 at 07:11
but the problem number1 is that :
they can generate for you immediately new conditions that you even did not know or read befor investing - So your money can be confiscate EASY by this 'Broker'
if you agree with this : Broker can change leverage or any condition in agreement any second duaring your trading
Everything in their conditions - learn it next time
they can generate for you immediately new conditions that you even did not know or read befor investing - So your money can be confiscate EASY by this 'Broker'
if you agree with this : Broker can change leverage or any condition in agreement any second duaring your trading
Everything in their conditions - learn it next time

RoboExpert
Membre depuis Apr 15, 2015
posts 55
Oct 16 2017 at 07:11
if you agree with InstaForex conditions - follow them and do not break them
maybe one day they will let you withdraw profit from new deposit😇
maybe one day they will let you withdraw profit from new deposit😇

RoboExpert
Membre depuis Apr 15, 2015
posts 55
Oct 16 2017 at 07:11
lowsm posted:the problem is that you did not learn their terms and conditions before open any order
Hi RoboExpert,
Then what can I do in that case? Which authority should I make complaint to? How can I get back the justice? This is so unfair...
they can tell now that you were trading not by their rules ... thats make read all conditions next time at new broker

RoboExpert
Membre depuis Apr 15, 2015
posts 55
Oct 12 2017 at 06:57
lowsm posted:Bro )) She dead after we reposted many times their Scam conditions for tradingIFXGertrude posted:lowsm posted:mohamedrashid posted:IFXGertrude posted:rob559 posted:
we can't say that they don't have good P.R agents...😄
Why did you say that? If you have problems please contact our customer support right away. Regarding to your claim, can you provide us any proofs?
You are the BIGGEST Scam i have ever seen
1) Look at your Conditions : After 1000 $ they make leverage 1:600 from 1:1000 without any mail.
2) they can change ANY ! Conditions without any mail
3) we cannot close order < 5 min and cannot open Hedge < 5 min. Just pause between 2 orders must be > 5 min
4) requotes - 95% of time we cannot open even order out of quotes...out of quotes...out of quotes...out of quotes
5) You Spread 30 pips with your idiot REBATE partner what give back 1.5 spread after your blow up....such partners make you open more lots in flat to reqover something by rebate - and it is stoopid. I saw a lot strategies based at this. Finnaly all blow up
6) non regulated Broker at all....
7) it is not ECN
8) you cannot close by 1 position more +20% of your Equity (lot risk or +++big pips)
All of this you can read in their Scam Rules!!! And this is GOOD BROKER ????????? ))) haha
PS: you cannot withdrawal profit more your deposit. Also i was 2 years their Partner and they canceled my Partnership and all my clients and my IB + Rebate. than i started to trade at insta and all time they blocked my deposit with some new rules (but i know every rules). They can show you new link with new Additional Rule if need to block your deposit forever
This is not a Broker - its Russian Scamm Kitchen
Never deposit in such brokers - They Will Eat Every Dollar You have. All good posts made by INSTA FOREX Managers
mohamedrashid's word is truth, it happened to me.
All IFX representatives ignoring me.
Hello lowsm,
We also have different directions to consider, we are sorry for the delayed response. How can I help you? What is your concern about?
Hi IFXGertrude, thanks for replying me a few months after I raised my issue.
You said thousands of your clients withdraw their profit daily without facing any issues, but I am not able to make any withdrawal, all my withdrawals get rejected. Deposits were fast and easy, but not withdrawal, I have made deposit up to 15 times since I opened my account, now Instaforex confiscate all my fund. My account no. is 5584024.
ALL you can do with that Kitchen - Make only more and more deposits to them
When you start to try withdrawal money they tell you that you are scammer because you break their rules like you opened sell and buy and there was no 5 minutes between them... )))))) they can generate for you immediately new conditions that you even did not know or read befor investing - So your money can be confiscate EASY by this 'Broker'
Oct 08 2017 at 06:50
IFXGertrude posted:lowsm posted:mohamedrashid posted:IFXGertrude posted:rob559 posted:
we can't say that they don't have good P.R agents...😄
Why did you say that? If you have problems please contact our customer support right away. Regarding to your claim, can you provide us any proofs?
You are the BIGGEST Scam i have ever seen
1) Look at your Conditions : After 1000 $ they make leverage 1:600 from 1:1000 without any mail.
2) they can change ANY ! Conditions without any mail
3) we cannot close order < 5 min and cannot open Hedge < 5 min. Just pause between 2 orders must be > 5 min
4) requotes - 95% of time we cannot open even order out of quotes...out of quotes...out of quotes...out of quotes
5) You Spread 30 pips with your idiot REBATE partner what give back 1.5 spread after your blow up....such partners make you open more lots in flat to reqover something by rebate - and it is stoopid. I saw a lot strategies based at this. Finnaly all blow up
6) non regulated Broker at all....
7) it is not ECN
8) you cannot close by 1 position more +20% of your Equity (lot risk or +++big pips)
All of this you can read in their Scam Rules!!! And this is GOOD BROKER ????????? ))) haha
PS: you cannot withdrawal profit more your deposit. Also i was 2 years their Partner and they canceled my Partnership and all my clients and my IB + Rebate. than i started to trade at insta and all time they blocked my deposit with some new rules (but i know every rules). They can show you new link with new Additional Rule if need to block your deposit forever
This is not a Broker - its Russian Scamm Kitchen
Never deposit in such brokers - They Will Eat Every Dollar You have. All good posts made by INSTA FOREX Managers
mohamedrashid's word is truth, it happened to me.
All IFX representatives ignoring me.
Hello lowsm,
We also have different directions to consider, we are sorry for the delayed response. How can I help you? What is your concern about?
Hi IFXGertrude, thanks for replying me a few months after I raised my issue.
You said thousands of your clients withdraw their profit daily without facing any issues, but I am not able to make any withdrawal, all my withdrawals get rejected. Deposits were fast and easy, but not withdrawal, I have made deposit up to 15 times since I opened my account, now Instaforex confiscate all my fund. My account no. is 5584024.
Membre depuis Nov 26, 2014
posts 31
Oct 04 2017 at 07:27
lowsm posted:mohamedrashid posted:IFXGertrude posted:rob559 posted:
we can't say that they don't have good P.R agents...😄
Why did you say that? If you have problems please contact our customer support right away. Regarding to your claim, can you provide us any proofs?
You are the BIGGEST Scam i have ever seen
1) Look at your Conditions : After 1000 $ they make leverage 1:600 from 1:1000 without any mail.
2) they can change ANY ! Conditions without any mail
3) we cannot close order < 5 min and cannot open Hedge < 5 min. Just pause between 2 orders must be > 5 min
4) requotes - 95% of time we cannot open even order out of quotes...out of quotes...out of quotes...out of quotes
5) You Spread 30 pips with your idiot REBATE partner what give back 1.5 spread after your blow up....such partners make you open more lots in flat to reqover something by rebate - and it is stoopid. I saw a lot strategies based at this. Finnaly all blow up
6) non regulated Broker at all....
7) it is not ECN
8) you cannot close by 1 position more +20% of your Equity (lot risk or +++big pips)
All of this you can read in their Scam Rules!!! And this is GOOD BROKER ????????? ))) haha
PS: you cannot withdrawal profit more your deposit. Also i was 2 years their Partner and they canceled my Partnership and all my clients and my IB + Rebate. than i started to trade at insta and all time they blocked my deposit with some new rules (but i know every rules). They can show you new link with new Additional Rule if need to block your deposit forever
This is not a Broker - its Russian Scamm Kitchen
Never deposit in such brokers - They Will Eat Every Dollar You have. All good posts made by INSTA FOREX Managers
mohamedrashid's word is truth, it happened to me.
All IFX representatives ignoring me.
Hello lowsm,
We also have different directions to consider, we are sorry for the delayed response. How can I help you? What is your concern about?
Sep 24 2017 at 06:32
mohamedrashid posted:IFXGertrude posted:rob559 posted:
we can't say that they don't have good P.R agents...😄
Why did you say that? If you have problems please contact our customer support right away. Regarding to your claim, can you provide us any proofs?
You are the BIGGEST Scam i have ever seen
1) Look at your Conditions : After 1000 $ they make leverage 1:600 from 1:1000 without any mail.
2) they can change ANY ! Conditions without any mail
3) we cannot close order < 5 min and cannot open Hedge < 5 min. Just pause between 2 orders must be > 5 min
4) requotes - 95% of time we cannot open even order out of quotes...out of quotes...out of quotes...out of quotes
5) You Spread 30 pips with your idiot REBATE partner what give back 1.5 spread after your blow up....such partners make you open more lots in flat to reqover something by rebate - and it is stoopid. I saw a lot strategies based at this. Finnaly all blow up
6) non regulated Broker at all....
7) it is not ECN
8) you cannot close by 1 position more +20% of your Equity (lot risk or +++big pips)
All of this you can read in their Scam Rules!!! And this is GOOD BROKER ????????? ))) haha
PS: you cannot withdrawal profit more your deposit. Also i was 2 years their Partner and they canceled my Partnership and all my clients and my IB + Rebate. than i started to trade at insta and all time they blocked my deposit with some new rules (but i know every rules). They can show you new link with new Additional Rule if need to block your deposit forever
This is not a Broker - its Russian Scamm Kitchen
Never deposit in such brokers - They Will Eat Every Dollar You have. All good posts made by INSTA FOREX Managers
mohamedrashid's word is truth, it happened to me.
All IFX representatives ignoring me.
Membre depuis Nov 26, 2014
posts 31
Sep 07 2017 at 06:27
PFSEnterprises posted:
I am a client of instaforex. I have had no issues with the broker. They have provided me with exceptional service and have had no issues with deposits, withdrawals or trading. Out of 30 trades made in the last week, I have had only 1 re-quote and this is on the standard account. An exceptional broker.
Thank you for giving us a very satisfactory rate . Your opinion is very important to make our more job better :)
Sean Garrett
(PFSEnterprises)
Membre depuis Jan 01, 2017
posts 1
Aug 30 2017 at 06:54
I am a client of instaforex. I have had no issues with the broker. They have provided me with exceptional service and have had no issues with deposits, withdrawals or trading. Out of 30 trades made in the last week, I have had only 1 re-quote and this is on the standard account. An exceptional broker.

rob559
Membre depuis Feb 11, 2011
posts 1916
Jul 03 2017 at 06:15
realalize that gertrude don't have a sens of humor
Jul 02 2017 at 07:02
I am using this broker, it was good until I received an email from Instaforex Antifraud department, said that my equity dropped below the bonus fund that I received (means I have floating loss more than my initial deposit without bonus, but the 30% bonus that I received was still able to hold my floating before margin call), since that moment all funds are considered as bonus funds.
The 30% bonus agreement that I agreed did not mention that my equity cannot less than the bonus fund.
I did not violate any clause in that agreement, now Instaforex accuse me with the clause that does not even exist in that agreement.
If bonus fund is not to be used to trade, why Instaforex still offering bonus to clients?
The snap shot that Antifraud department sent me is quite questioning (see below), it shows my equity dropped below the margin requirement, but in fact my margin requirement is far below my equity, that is an untrue snap shot.😡
The Antifraud department want me to deposit USD5000, otherwise all my balance including profit and capital deposited will be confiscated by Instaforex.😭 That is so unfair for me.

The 30% bonus agreement that I agreed did not mention that my equity cannot less than the bonus fund.
I did not violate any clause in that agreement, now Instaforex accuse me with the clause that does not even exist in that agreement.
If bonus fund is not to be used to trade, why Instaforex still offering bonus to clients?
The snap shot that Antifraud department sent me is quite questioning (see below), it shows my equity dropped below the margin requirement, but in fact my margin requirement is far below my equity, that is an untrue snap shot.😡
The Antifraud department want me to deposit USD5000, otherwise all my balance including profit and capital deposited will be confiscated by Instaforex.😭 That is so unfair for me.

Membre depuis Nov 26, 2014
posts 31
Feb 28 2017 at 08:08
24Martin posted:
С этим брокером работаю с 2009 года. Мне очень нравится эта компания. Сервис на высшем уровне.
This is Gertrude, one of the official representative of InstaForex.In behalf of InstaForex, we would like to thank you for choosing us as your broker and for giving us a very satisfactory rate. We will continue to provide an excellent service, have a good day :)
Membre depuis Nov 26, 2014
posts 31
Nov 11 2016 at 09:23
mohamedrashid posted:IFXGertrude posted:rob559 posted:
we can't say that they don't have good P.R agents...😄
Why did you say that? If you have problems please contact our customer support right away. Regarding to your claim, can you provide us any proofs?
You are the BIGGEST Scam i have ever seen
1) Look at your Conditions : After 1000 $ they make leverage 1:600 from 1:1000 without any mail.
2) they can change ANY ! Conditions without any mail
3) we cannot close order < 5 min and cannot open Hedge < 5 min. Just pause between 2 orders must be > 5 min
4) requotes - 95% of time we cannot open even order out of quotes...out of quotes...out of quotes...out of quotes
5) You Spread 30 pips with your idiot REBATE partner what give back 1.5 spread after your blow up....such partners make you open more lots in flat to reqover something by rebate - and it is stoopid. I saw a lot strategies based at this. Finnaly all blow up
6) non regulated Broker at all....
7) it is not ECN
8) you cannot close by 1 position more +20% of your Equity (lot risk or +++big pips)
All of this you can read in their Scam Rules!!! And this is GOOD BROKER ????????? ))) haha
PS: you cannot withdrawal profit more your deposit. Also i was 2 years their Partner and they canceled my Partnership and all my clients and my IB + Rebate. than i started to trade at insta and all time they blocked my deposit with some new rules (but i know every rules). They can show you new link with new Additional Rule if need to block your deposit forever
This is not a Broker - its Russian Scamm Kitchen
Never deposit in such brokers - They Will Eat Every Dollar You have. All good posts made by INSTA FOREX Managers
Please do not accuse our company because thousands of our clients withdraw their profit daily without facing any issues. Kindly. provide your trading account number if you have problems using our services.
.