Important - Auto Update Issue

May 20, 2013 at 08:39
45,387 Views
254 Replies
Legioneer
forex_trader_126330
Member Since May 03, 2013   2 posts
Jun 09, 2013 at 06:23
The installation file myfxbook.exe just not installed in the directory. There are what some news on this topic? The guys from myfxbook you make the important and necessary work! Thank you!
Member Since Jan 11, 2011   84 posts
Jun 10, 2013 at 13:25
any update on this issue pls?
Legioneer
forex_trader_126330
Member Since May 03, 2013   2 posts
Jun 10, 2013 at 16:41
Silence ... On Sunday, contacted support, updated my account in hand, thanks. About the problem in this thread did not say anything.
Member Since Jul 31, 2009   1449 posts
Jun 11, 2013 at 15:00
sgbdis posted:
any update on this issue pls?

I'm not sure which issue are you referring to. Please send all support requests to support at myfxbook.com.
Member Since Aug 20, 2009   119 posts
Jun 12, 2013 at 11:53
Ethan,

Sorry about the bother, but how it is possible to get my account updated just by uploading the files manually via any FTP client app? I've done that in the past when i got problems with the autoupdate and it was working just fine, now it isn't. It's not exactly an issue with mtquotes servers but also and issue from your side with the FTP server?.
I'm sorry but for security reasons i can't install any thirdparty executables/experts in my systems.
Regards.

JC
Mental note: do not abuse.
Member Since Aug 20, 2009   119 posts
Jun 12, 2013 at 11:58
This is the log i get with winSCP from windows or filezilla from linux when i try to upload my statement.html

Copying files to remote side failed.
Connection closed; Max File Size reached. Aborting transfer.

Is there any issue related to this?
Mental note: do not abuse.
Member Since Aug 20, 2009   119 posts
Jun 12, 2013 at 12:05
Ethan,

Disregard my last two msgs.
I've already uploaded my file just by setting a smaller 'Custom period' on the 'account history' tab in MT4 platform and uploaded the smaller file. It's working just fine now.
Thanks!
Mental note: do not abuse.
Member Since Apr 28, 2011   47 posts
Jun 15, 2013 at 16:35
Do you think that the auto update function will be available soon?
Member Since Jul 05, 2011   305 posts
Jun 15, 2013 at 16:42
I'm using the EA and it is updating fine, every 5 minutes
Member Since Apr 14, 2013   402 posts
Jun 18, 2013 at 23:16
Not for me.The myfxbook ea is running, and it has not updated in over 6 hours. No idea why.
Focus on pip-drawdown
Member Since Jul 05, 2011   305 posts
Jun 19, 2013 at 00:56
Master_Kiwa posted:
 Not for me.The myfxbook ea is running, and it has not updated in over 6 hours. No idea why.

Check the Experts tab to see it is uploading the information. Another thing you can check is that the email address you put in the EA is all in lower case.
Member Since Apr 14, 2013   402 posts
Jun 19, 2013 at 01:17
Thank you for the reply. Here is the error I am getting from the 'experts tab' Would you be able to help me fix this error?

Attachments:

Focus on pip-drawdown
Member Since Jul 05, 2011   305 posts
Jun 19, 2013 at 01:21
I would find the file, shut down metatrader and manually delete the file. Then see if it fixes the problem.
Member Since Apr 14, 2013   402 posts
Jun 19, 2013 at 01:33
Aplmustdie posted:
I would find the file, shut down metatrader and manually delete the file. Then see if it fixes the problem.

 It works now thanks to your recommendations +1 for you sir. :p
Focus on pip-drawdown
Member Since Jul 05, 2011   305 posts
Jun 19, 2013 at 01:41
Master_Kiwa posted:
Aplmustdie posted:
I would find the file, shut down metatrader and manually delete the file. Then see if it fixes the problem.

 It works now thanks to your recommendations +1 for you sir. :p

Glad I could help
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