hi, i'm new to your service but i found it very good... but i have a problem..
My stats doesn't update itself every 5 minutes (even if in my metatrader log there was no error on publishing... but now on you site said that last update was 40 minutes ago... why?
My stats doesn't update itself every 5 minutes (even if in my metatrader log there was no error on publishing... but now on you site said that last update was 40 minutes ago... why?
Benito91, we are now investigating this and will update you on any findings.
We have located and resolved the issue.
Thank you for your patience.
Thank you for your patience.
Staff posted:
We have located and resolved the issue.
Thank you for your patience.
you are welcome :)
Nov 11 2009 at 18:11
Hi, I have the problem, my statement does not update itself every 5 minutes. And another problem - even if in MT4 there are some open trades, they were not published on my page. But I saw the 'Equity' change. It connected only with one of my account. Probably I make mistakes somewhere.
'my statement does not update itself every 5 minutes' - If I am not mistaken, my MT should be opened and after that my account would be updated. If it is should be so, then I have understood my mistake according to my first question.
'my statement does not update itself every 5 minutes' - If I am not mistaken, my MT should be opened and after that my account would be updated. If it is should be so, then I have understood my mistake according to my first question.
TAsystems, please contact us privately if still having issues.
We've just checked your accounts and everything seems to be working fine.
We've just checked your accounts and everything seems to be working fine.
Nov 11 2009 at 21:14
Thanks for your support, I'll try to sort it out.
Hi Staff
I see that it's been several hours since my stats have update - any clues?
I see that it's been several hours since my stats have update - any clues?
All I need is Support and Resistance
PeterFM posted:
Hi Staff
I see that it's been several hours since my stats have update - any clues?
You've been contacted privately.
