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Staff (Staff)
Nov 19 2009 at 17:50
1387 件の投稿
lucianccc posted:
    I click edit on my account, update my leverage info then click save, everything goes smooth no err or anything but it doesn't update :)
Thanks


lucianccc, we have located the issue.

It will be resolved during the weekend as there will be some down time.

In the meantime, please state your leverage, and we'll fix it manually.

Thanks for reporting it!

lucianccc
Nov 19 2009 at 18:26
13 件の投稿
Thanks, no need to fix it manually for me, I can wait until next week

arezab
Dec 10 2009 at 14:31
26 件の投稿
Hello,

How can I share a direct link to my portfolio with my friends so that they can track my progress and still keep my portfolio private?

Staff (Staff)
Dec 10 2009 at 14:34
1387 件の投稿
Use the invite feature in your settings area (Invitations tab).

Let us know if you need help setting it up.

JazzmanWA (JazzmanWA)
Dec 10 2009 at 23:18
15 件の投稿
For the life of me I can't get my info to post on here. I've done all the things mentioned above, restart MT4, made sure all setting are correct, etc. I have trades that have been made but it still says no data to analyze.

Any help would be great!

Thanks!

lucianccc
Dec 11 2009 at 07:54
13 件の投稿
My balance chart is not accurate, in that it shows wrong dates on the pip columns, however on the growth chart the dates are correct.
I also have 3 inexisting open trades (the ones from Nov 25).
https://www.myfxbook.com/members/lucianccc/lucianccc/6383

Please tell me if this is the correct way to notify such problems. Of if I should rather do something else.
Thanks for looking into it.

Staff (Staff)
Dec 11 2009 at 08:18
1387 件の投稿

JazzmanWA posted:
    For the life of me I can't get my info to post on here. I've done all the things mentioned above, restart MT4, made sure all setting are correct, etc. I have trades that have been made but it still says no data to analyze.

Any help would be great!

Thanks!


Looks like you've already figured it out.

Please contact us directly if in need of any help as the support will be much faster.

Thank you.

Staff (Staff)
Dec 11 2009 at 08:23
1387 件の投稿

lucianccc posted:
    My balance chart is not accurate, in that it shows wrong dates on the pip columns, however on the growth chart the dates are correct.
I also have 3 inexisting open trades (the ones from Nov 25).
https://www.myfxbook.com/members/lucianccc/lucianccc/6383

Please tell me if this is the correct way to notify such problems. Of if I should rather do something else.
Thanks for looking into it.


Contacting us directly will be much more efficient.

We're now investigating your issue.

Thank you.

arezab
Dec 11 2009 at 11:23
26 件の投稿
My system is public but I don't see it listed in 'systems' area. What should I do for my system to be listed there?

Staff (Staff)
Dec 11 2009 at 11:26
1387 件の投稿
arezab posted:
    My system is public but I don't see it listed in 'systems' area. What should I do for my system to be listed there?


Only verified systems are shown on the systems page.

To read about the verification system, you can go to our blog: https://blog.myfxbook.com

For instructions, please refer here:

https://www.myfxbook.com/help#help_34
https://www.myfxbook.com/help#help_35

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