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sPhantom
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sPhantom Auto Trader
取引システム
の中
Sep 23, 2014 at 12:55
Please use below page to follow sPhantom:http://www.myfxbook.com/members/sPhantom/sphantom-auto-trader-ultimate/1027002
sPhantom Auto Trader
取引システム
の中
Feb 02, 2014 at 07:07
Dear ClientsWe as you have very hard moments.We are creating a new update for this EA.We will let you as soon as it gets ready.We have about 1000 unanswered email. Please be patient. We will answer all of them. It may take up to 1 week.Thanks for your support.Regards
sPhantom Auto Trader
取引システム
の中
Jan 14, 2014 at 22:57
Dear @my_ea I checked they report on FPA and I should say they have their own trading strategy which is not even close to sPhantom. They have started they account on 23/8/2013 while we started on 21/5/2013.We are working hard to keep the EA on success and we are always ready to to protect our efforts. Please make sure about your thoughts before sharing them on a public forum.Regards
sPhantom Auto Trader
取引システム
の中
Dec 29, 2013 at 22:12
Dear TradersBecause of new year holidays there will be no trade till 5 Jan.We completely understand that all clients prefer to have trade and profit but after many studies on current market conditions we decided to avoid trading till 5 of Jan.We appreciate your support.Best Regards
sPhantom Auto Trader
取引システム
の中
Dec 20, 2013 at 22:44
@borncorp Hi , What is your account leverage? What risk setting are you using?Regards
sPhantom Auto Trader
取引システム
の中
Dec 20, 2013 at 21:54
Dear TradersBecause of coming holidays sPhantom won't open any trade next week.We wish you a Merry Christmas and a happy new year.Regards
sPhantom Auto Trader
取引システム
の中
Dec 20, 2013 at 21:15
Dear @BenM We will add this note to the manual in the next update.I appreciate your support.Regards
sPhantom Auto Trader
取引システム
の中
Dec 19, 2013 at 11:29
Dear BenI've answered all your emails and I'm sure it was before this post. Make sure to check your spam folder. Please notice that we answer all emails less than 24 hours.Regards
sPhantom Auto Trader
取引システム
の中
Dec 12, 2013 at 22:05
Dear @Michigander I mean there is a system on sPhantom which when the our main account trade are closed it automatically closes the clients trades too even if they have not touched the TP.But as I said before it didn't worked on this week situation. We have fixed it it now. We also will publish an update to avoid such situation in the future.I appreciate you support.Regards
sPhantom Auto Trader
取引システム
の中
Dec 12, 2013 at 20:51
Dear TradersI appreciate all your comments.This week there was a situation in which our trade touched the TP and closed while some of our clients trade was still open because their brokers refused to close the trades.Technically sPhantom should close their trades itself but it couldn't.Last 2 days we was working hard to find out the reason. We have made a temporarily change on our server which should have fixed the problem so that this situation should not happen again.We are creating an update which will permanently fix this issue.We appreciate your patient.Currently there is no need to c...
sPhantom Auto Trader
取引システム
の中
Dec 12, 2013 at 20:40
Dear @minyu2 Yes. We are using high risk setting.Regards
sPhantom Auto Trader
取引システム
の中
Dec 11, 2013 at 11:21
Dear @borncorp Please contact our support service.Regards
sPhantom Auto Trader
取引システム
の中
Dec 08, 2013 at 15:43
@forex2929 HiWe are working on it. I'll let you know.Regards
sPhantom Auto Trader
取引システム
の中
Dec 05, 2013 at 16:34
@AAST HiSorry for delay. To get the answers sooner you can contact our support service.1 - The max number of open positions is 2. This EA uses emergency stop loss. It's 200 pips from the first position. The second position stop loss is not 200 pips. Let say the EA open a buy position with 10 pips TP and 200 pips SL and the market goes against the trade in about 100 pips and the EA opens another trade with the same stop loss price as the first position and close both positions in profit or SL point. Please notice that the second position distance is not fixed. It depends on the market cond...
sPhantom Auto Trader
取引システム
の中
Nov 24, 2013 at 02:20
@ravilukeHi You can use sPhantom with other EAs at the same time but you should take care about the EAs risks.Regards
sPhantom Auto Trader
取引システム
の中
Nov 22, 2013 at 00:16
Dear @raffus We always answer the emails less than 1 day.As I checked we have answered your email now.Thanks for your patient.Regards
sPhantom Auto Trader
取引システム
の中
Nov 20, 2013 at 23:59
@Michigander Max number of open positions is 2.
sPhantom Auto Trader
取引システム
の中
Nov 19, 2013 at 02:31
@aryaforex Thanks for your suggestion. We may do it in the future for new clients.
sPhantom Auto Trader
取引システム
の中
Nov 18, 2013 at 13:44
This is prove of honesty which most of vendors like you don't have.
sPhantom Auto Trader
取引システム
の中
Nov 18, 2013 at 00:56
HiNobody can guarantee the future in this market.This is not a risk free system. Invest money you can afford to lose.Regards
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