ACY Securities
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"Excellent Support from Hussam at ACY Securities"
What do you like best about ACY Securities?
The level of support and professionalism. Hussam was extremely helpful throughout the process, very responsive, clear, and genuinely supportive. He made everything smooth and straightforward, which really stands out in this industry.
Also appreciate the guidance from Baha, who was always available when needed and ensured everything was aligned properly.
What would you improve about ACY Securities?
So far, nothing major. The experience has been positive.
Overall
Overall, a very good experience. Strong support, clear communication, and a team that actually follows up and cares about the client journey. Special thanks to Hussam, and appreciation to Baha for the ongoing guidance.
"Excellent support from Yazeed and a smooth experience with ACY Securities"
What do you like best about ACY Securities?
What stands out most about ACY Securities is the level of professionalism and transparency. The account opening process was fast and seamless, and the trading conditions are clearly explained with no hidden surprises. Yazeed provided outstanding support throughout the process, always responsive and attentive. I also appreciated the guidance from Baha, who ensured everything was well structured and followed up properly.
What would you improve about ACY Securities?
So far, the experience has been very positive. Continuing to expand educational materials and market insights would be a great addition in the future.
Overall
Overall, my experience with ACY Securities has been excellent. The platform is reliable, the support team is professional, and communication has been clear from day one. Yazeed’s assistance made the onboarding process very smooth, and the additional support and guidance from Baha added extra confidence. I would highly recommend ACY Securities to traders looking for a transparent and well supported brokerage.
"Excellent support from Yazeed"
What do you like best about ACY Securities?
I really appreciate the professional support I receive from the team, especially Yazeed. He is always available, answers my questions clearly, and makes sure everything is handled quickly and smoothly. I would also like to thank Baha for the careful account management and follow up, which gives me confidence while I trade with ACY.
What would you improve about ACY Securities?
So far my experience has been positive. If I had to suggest something, it would be to add more educational webinars and market updates, so traders can learn even more and stay up to date.
Overall
Overall I am very satisfied with ACY Securities. The platform is stable, pricing is competitive, and the client support is responsive and friendly. Yazeed has been especially helpful whenever I needed assistance, and Baha has done a great job looking after my account. This combination of good service and reliable trading conditions makes me comfortable continuing with ACY and recommending them to others.
"Professional and consistent work from Zaid"
What do you like best about ACY Securities?
I like that ACY Securities provides stable trading conditions, tight spreads, fast execution and clear communication. Working with Zaid through ACY made everything simple from account opening to daily trading. He explains his ideas clearly and focuses on risk management, which helps me feel confident with my account.
What would you improve about ACY Securities?
Overall I am very satisfied. The only things I would like to see are more Arabic educational content and maybe additional local deposit and withdrawal options for our region. Apart from that, the service has been very good.
Overall
My overall experience with ACY Securities has been very positive. Zaid has managed my account in a professional and disciplined way, with strong focus on protecting capital and avoiding unnecessary risk. Communication is transparent and there are no unrealistic promises, only a clear plan and regular updates. I also want to thank Baha for his support and follow up, but the main credit for the trading results goes to Zaid. I feel my funds are handled seriously and with respect.
"Exceptional Support — Yazeed Made Everything Easy"
What do you like best about ACY Securities?
The level of support I received from Yazeed was outstanding. He handled every question quickly, clearly, and with real attention to detail. It’s rare to find someone who actually follows up, explains things properly, and makes sure everything is running smoothly — Yazeed did exactly that.
Also a quick thank-you to Baha for stepping in when needed. The teamwork between them made the whole experience even better.
What would you improve about ACY Securities?
Honestly, nothing major so far. My experience has been smooth — especially thanks to the support team. If anything, I’d only suggest continuing to invest in fast and responsive customer service like this.
Overall
Overall, my experience with ACY Securities has been excellent. Yazeed was professional, supportive, and very easy to communicate with. Everything was handled efficiently, and I always felt like my questions were taken seriously.
Great service, great team — highly recommended.
"Exceptional support from Zaid"
What do you like best about ACY Securities?
Zaid. Clear communication, fast responses, and zero complications. He actually solves issues instead of bouncing them around. His follow-up is consistent and he keeps everything moving without any noise. Smooth coordination on the account side as well, thanks to Baha in the background.
What would you improve about ACY Securities?
Nothing major so far. The experience was straightforward because Zaid handled everything efficiently. Just keep the same level of responsiveness across the board.
Overall
Strong experience. Professional support, clean execution, and no empty promises. Zaid made the process simple and handled every request properly. Reliable, sharp, and knows what he’s doing. Baha also kept the account management steady. Overall, a team that delivers without overcomplicating things.
"Great Support Experience with Yazeed"
What do you like best about ACY Securities?
What I appreciate most about ACY Securities is the overall experience. The platform runs smoothly, spreads are competitive, and everything feels straightforward.
The support stands out as well. Yazeed handled my inquiries with clarity and steady follow up. He made each step simple, kept communication direct, and showed real professionalism. That level of care creates a very comfortable trading environment.
What would you improve about ACY Securities?
ACY Securities delivers a solid overall experience, and the support is strong. If there is one area that could be refined, it would be expanding regional payment options and making the funding process even more seamless. Traders value speed and convenience, and enhancing that part of the journey would elevate the experience further.
Overall
My experience with ACY Securities has been smooth and straightforward. The platform works well, the pricing is competitive, and the setup process felt organized. What added real value was the support. Communication was clear, follow up was consistent, and Yazeed made the entire interaction simple and efficient.
It’s the kind of experience that gives you confidence in the broker from day one.
"Excellent Support from Zaid"
What do you like best about ACY Securities?
My experience with ACY Securities has been positive, and I want to highlight the support I received from Zaid. He was responsive, respectful, and handled my questions with patience. His approach made the onboarding smoother.
At the same time, I want to acknowledge the exceptional level of follow up I experienced with Baha, my main account manager. His clarity, speed, and consistency set a high standard for support. The combination of Zaid’s professionalism and Baha’s guidance shaped a reliable overall experience with ACY.
What would you improve about ACY Securities?
ACY has strong infrastructure, solid spreads, and responsive support. If there is one thing I would improve, it would be adding more localized payment solutions and faster processing options in certain regions. Traders always appreciate simplicity when it comes to deposits and withdrawals.
The core service is strong, but refining the payment side would make the experience even smoother.
Overall
My experience with ACY Securities has been generally positive, but I need to highlight an issue regarding Zaid. The level of assistance and follow up from his side has not matched the standard I expect. Communication was slow, guidance was unclear, and I felt that my requests were not handled with the attention they deserved.
This is something that needs improvement, because the service quality from Baha my account manager directly shapes the overall experience.
"The best platform i have ever used"
What do you like best about ACY Securities?
They provide the best support i have ever seen
What would you improve about ACY Securities?
Didn't see anything to improve fast response and everything really loved it
Overall
Been using for a while now didn't had any problem with the platform
"ACY Securities"
What do you like best about ACY Securities?
خدمه عملاء جيده جدا
نظام مضبوط
اسبريد معقول
What would you improve about ACY Securities?
سرعه المواقفه على السحب
يجب ان يكون اقل من 24ساعه
Overall
كان عندى مشكله فى الحساب وتمت معالجته ومساعدتى لتخطى خطوات لم اكن على درايه بها
"Great service"
What do you like best about ACY Securities?
Customer service is great. They have never failed to respond to my questions. Solving the issues i face has been great. They have been prompt at guiding me through my trading
What would you improve about ACY Securities?
I would be happy if withdrawals could be received withing a 24hr period.
Overall
Great. I will remain a loyal client of ACY
"Real Broker"
What do you like best about ACY Securities?
No Worry with this broker. Good Licence Regilator - ASIC AUSTRALIA
What would you improve about ACY Securities?
Withdrawal must be improve more faster. All Lokal Bank in Indonesia
Overall
Good Experience - Good response Support for All Question.
"Best Pricing"
What do you like best about ACY Securities?
Tight Spreads & Low Costs – They’re known for offering very competitive spreads (often from 0.0 pips) and low trading costs, which is attractive for both scalpers and long-term traders.
Variety of Accounts—They provide different account types (Standard, ProZero, Bespoke), so you can choose depending on your trading style and funding capacity.
Wide Range of Instruments – Beyond forex, they offer indices, commodities, shares, ETFs, and crypto CFDs, giving you diversification options.
Strong Technology – ACY uses the MetaTrader 4 & 5 platforms, plus access to liquidity through Equinix servers, which reduces slippage and improves execution speed.
What would you improve about ACY Securities?
Deposit & Withdrawal Options – They already offer multiple channels, but expanding to more localised payment solutions (especially in emerging markets like Africa) would make funding smoother.
Educational Content Depth – Their education is decent but could be more advanced. Adding structured learning tracks (beginner → pro), strategy-focused webinars, and case studies would add value.
More Transparent Fee Breakdown – Although spreads are competitive, clearer breakdowns of commissions, swap rates, and hidden costs on all accounts would help traders make quicker decisions.
Stronger Local Presence – They have a global reach, but setting up more local offices or representative hubs in regions like Africa, especially Nigeria, would help them connect better with retail and institutional clients.
Overall
My overall experience with ACY Securities has been quite positive. I appreciate their tight spreads, fast execution speed, and the variety of instruments available, which make trading efficient and flexible. The different account types allow me to choose what best suits my strategies, and their institutional-grade services create opportunities for fund managers and IBs like myself.
"Overall bad"
What do you like best about ACY Securities?
The only good thing in this broker is the customer service
What would you improve about ACY Securities?
1- The Spread in this broker is higher than other brokers
2- when i registered with this broker all the information what i got from them before register suddenly changed after i made the deposit , and suddenly changed my account type from Islamic account to standard account .
Overall
1- The Spread in this broker is higher than other brokers
2- when i registered with this broker all the information what i got from them before register suddenly changed after i made the deposit , and suddenly changed my account type from Islamic account to standard account .
I don't recommend this broker to anybody
"Discrepancy in XAUUSD Prices Resulted in Significant Loss"
What do you like best about ACY Securities?
Before the incident, trading execution and account management were generally smooth.
What would you improve about ACY Securities?
Improve transparency and accountability when abnormal pricing leads to forced liquidation of client positions.
Overall
Around 2023/12/04 01:28 - 01:33 (GMT+2) the XAUUSD's price they provided was 2185 and then 2195.
During that period of time, I checked other broker's price. It's normal, below 2150.
I have enough money if the XAUUSD is below 2150. But the price was far more higher than the market.
Then I was margin out. ALL XAUUSD contacts closed at the abnormal price 2185 and 2195.
With other currency pair, A total lose around 8940$.
Overall
Good platform. Good execution. Good leverage options. Bad lying salesupport and suddently features cost extra. Closed my account after 14 days.
Overall
Customers service is good but poor execution.
Overall
Very reputable broker. Seeing their building over Chatswood area every day when going and back from work!
Overall
These guys have really good support all around and a good system.
Could be more competitive on spreads but the sales and support team really tailored the trading conditions for me.
Good Aussie broker and haven't had any issues so far.
