MaxFX

MaxFX_Broker posted:

kosai posted:
I registered with them because they have a $4 round turn promotion for their ECN commission but I have a lot of questions about them.

.....#2 False advertising regarding instruments: They claim on their site that you can trade indices and stocks yet loading the platform it's missing. I guess this is because of the account type but on their site they don't specify that you have access to less instruments based on certain account types. Also if you click to find what instruments they have for indices & stocks it doesn't even work (goes to a page error). How does a site like this have such oversight that your main links don't even work? It's a scary sign.

Please note that we have momentarily stopped pricing on those instruments to upgrade our pricing feeds and we are in the process of removing all mentions from our website.

Regarding spread: We offer direct market access and don't manipulate pricing on any level, in comparison with other brokers who filter pricing and offer fixed, static spreads regardless of market conditions.

Yeah, I just checked your spreads again it is really is low like everyone else. I was seeing EURUSD averaging 0.6 to 0.8 like everyone else. I guess you guys are working on your site still. I apologize but the spreads I was seeing before were really high. Looks like a decent company.

kosai posted:
I registered with them because they have a $4 round turn promotion for their ECN commission but I have a lot of questions about them.

.....#2 False advertising regarding instruments: They claim on their site that you can trade indices and stocks yet loading the platform it's missing. I guess this is because of the account type but on their site they don't specify that you have access to less instruments based on certain account types. Also if you click to find what instruments they have for indices & stocks it doesn't even work (goes to a page error). How does a site like this have such oversight that your main links don't even work? It's a scary sign.

Please note that we have momentarily stopped pricing on those instruments to upgrade our pricing feeds and we are in the process of removing all mentions from our website.

Regarding spread: We offer direct market access and don't manipulate pricing on any level, in comparison with other brokers who filter pricing and offer fixed, static spreads regardless of market conditions.

LovingY posted:

MaxFX_Broker posted:
Dear Trader,

Please note that you can view live spreads from our Live environment here: https://maxfx.com/
The widget towards the bottom of the page is in real time and streams directly from our live servers.

Regarding Spread and News: During big news, such as NFP, there is market volatility which causes major price fluctuations. MaxFX does not interfere with the LP pricing on any level.

Hello MaxFX,
Do you provide any LIVE CHAT feature on your site?
If do, please let me know where the link is.
Thank you.

Please contact [email protected] and ask for direct assistance, one of our colleagues will either call you or chat with you directly.

CaptainVita posted:

Happy_Trade posted:

MaxFX_Broker posted:
Happy_Trade : Yes, we are fully regulated, please visit: https://maxfx.com/why-maxfx/regulation-and-licensing/

that is different name 😐

Yes, it looks like they are just a client of TopFX and they use the Regulator licence of that company.
The strange thing is that there are no relations to find in the whole wide Internet between these companies. There is btw a second company called Kawase (kawase.com) that says that they are a trading company of HotFX.

Really dubious that both use the CySec licence no. of another Company.

Dont want to say they are a scam or something but its a bit strange.

Dear Trader,

We would like to inform you that we operate under TopFX's fully regulated license as we are a Tradename of said company.
We have no affiliation with HotForex or its subsidiaries on any level.

Please find more details at https://maxfx.com/why-maxfx/regulation-and-licensing/

I registered with them because they have a $4 round turn promotion for their ECN commission but I have a lot of questions about them.

#1 Their spreads: Like a lot of people have mentioned their spreads seem high. They claim to have some deep bank liquidity access yet I compared it with Alpari Russia's ECN. Alpari typically had spreads that were 20%-50% lower (I kept looking at it over the course of about 5 minutes during normal market hours). I watched about 5 pairs as examples and it was consistent across the board. EURUSD for instance had about a 1.10-1.30 on average while alpari during the same period had a spread of 0.6-0.8. Considering the EURUSD has the lowest spread of any pair I can't see how they claim to have spreads as low as 0.1. I can't see that ever being a possibility. But then again I've only watched the spreads on their site for a few minutes. Also I should note I did find many pairs that had identical spreads.

#2 False advertising regarding instruments: They claim on their site that you can trade indices and stocks yet loading the platform it's missing. I guess this is because of the account type but on their site they don't specify that you have access to less instruments based on certain account types. Also if you click to find what instruments they have for indices & stocks it doesn't even work (goes to a page error). How does a site like this have such oversight that your main links don't even work? It's a scary sign.

I hope they don't flag me for criticizing their platform but these are legitimate concerns. In particular the spreads problem is a very very big one. Every ECN broker that charges a commission has spreads on the euro of 0.8 or less during normal market hours (the ones with big bank liquidity providers). I have more than a hard time believing that their access gets them such high spreads. I'm really wondering if they don't pad the spread from time to time to make extra money?

MaxFX_Broker posted:
Dear Trader,

Please note that you can view live spreads from our Live environment here: https://maxfx.com/
The widget towards the bottom of the page is in real time and streams directly from our live servers.

Regarding Spread and News: During big news, such as NFP, there is market volatility which causes major price fluctuations. MaxFX does not interfere with the LP pricing on any level.

Hello MaxFX,
Do you provide any LIVE CHAT feature on your site?
If do, please let me know where the link is.
Thank you.

MaxFX_Broker posted:
Please note that you can view live spreads from our Live environment here: https://maxfx.com/
The widget towards the bottom of the page is in real time and streams directly from our live servers.

The spread runing on your site look better than in my MT4 Demo.
You need to improve your Demo quotes in my opinion.

Dear Trader,

Please note that you can view live spreads from our Live environment here: https://maxfx.com/
The widget towards the bottom of the page is in real time and streams directly from our live servers.

Regarding Spread and News: During big news, such as NFP, there is market volatility which causes major price fluctuations. MaxFX does not interfere with the LP pricing on any level.

All comments are old now.....

Can a live customer give us information about their spread now ?

In my Demo MT4 (opened yesterday) the spreads are HORRIBLE !
Especially before the news but also AFTER the news. With a real broker they go back to normal (1-4 pip) just seconds after the news.
With MaxFX they NEVER go that low, but stay at 5 POINTS (50 Pips !) for EUR !!!! Other pairs are WORSE.

This is UNACCEPTABLE !

What is the picture on a Live account ?

forexrival:

We are a fully regulated broker as evident by our license, just head to www.maxfx.com, it won't take you long to see our license disclaimer everywhere on the site.

PavelF:
We skipped answering back to you here as our support team already replied to you via email.

MAHETradingFX:
We actually switched everyone to far more better conditions: Raw interbank spreads from 0.1 and even better execution for both platforms.

apple1st
We are sorry to see you so disgruntled with our service, i can't answer here because i have no account details to investigate what was the matter with your account. As a reminder, please know that due to our regulation and licensing, we can't really deny withdrawals from investors. All requests get fulfilled in less than 48 hours.


The MaxFX Support Team

MaxFX is a scam broker. Non-regulated and always playing tricks with Terms and Conditions

I mean, support please answer my questions if possible;)

Hello, I have some questions for Steve or someone who traded already with bonus+deposit.
I have 10K GBP on my MaxFX no deposit account as credit.
If I deposit 200, it will be shown as balance, and 10,200 equity right?

1)Is this equity going to be fully tradable? For example if I close a trade with +1K profit, will balance become 1,200 and credit still 10,000 or balance still 200 and credit become 11,000?(apart from 1lot per 2$ calculations)

2)Another example, if I close a negative -1k trade, what will happen? Zero balance and 9200 credit or 200 balance and 9,000 credit.What is deducted first?
And if balance is deducted first and it become zero, what if I then made a +2K trade will it become 1,200 balance and 10,000 credit?Or how does it work…

3)About 1lot per 2$. Does it count only deposited money as lots converted or the whole account equity is able to generate counted lots?

I’m asking because I have a bad feeling about this broker, as I found only negative posts about it.

These guys are a scam, made $1200 from the $100 no deposit bonus only to lose them while actively trading!!! They claim that the credit is part of one's equity and completely tradable, but once my losses went below the balance I had with them, they withdrew the $1200 I had made, leaving me with negative margin. What is painful is that I am the one who had made the money and yet I couldn't trade it afterwards.

Service ist schlecht. Ich hatte ein neues Live Konto mit myfxbook Konditionen eröffnet. Dann kam eine eMail das mein Konto auf Professional MAX umgestellt wird. Die Konditionen sind viel schlechter. So nicht...

Service is poor . I had opened a new live account (06/2015) with Myfxbook conditions . Then came an e-mail which is converted my account on Professional MAX . The conditions are much worse . Not like that... 😡

Apple1st: We never disable accounts based on profitability, it's against regulation. Have you contacted support regarding your mt4 password? Again, we cannot be specific with only your nickname here, we can't access your client profile to see your data.


Note: Our no deposit bonus has officially expired.

We have introduced greatly improved trading conditions for ALL maxfx clients which include raw interbank spreads from 0.1 pips and even better execution with our updated trading cloud network, which now has more than 130 nodes worldwide, greatly reducing latencies. If you liked running your EAs with us before, you will definitely love it now.

Every single one of our live traders who got on board for our no deposit bonus or previous promotions was upgraded for free and are now enjoying premium conditions and execution found only with large financial institutions at no extra cost.

These new conditions are available for both cTrader and MaxFX MetaTrader 4.

You can learn more about our new conditions here: https://maxfx.com/account-types/trading-account-types/

Real-time pricing feed here: https://maxfx.com/range-of-markets/trade-forex/

EAs and cBots are of course allowed with all account types.

More on our terms & conditions here: https://maxfx.com/docs/legal/MaxFX-Terms-of-Business_d1.pdf



The MaxFX Support Team

this broker F... Scamm!!!
I deposit 500 $ and made over 400 $ Profit
I requested Withdrawal - and waiting 2 weeks...no live support !! Lol . I mail them 5 times but no unsvers
Finnaly they cancel my profit and i cannot receive even Start depo ((

My account is working again, they had some issues over the weekend only, took them about 3 days to awenser my email, but I sent it on a saturday wich makes 3 days respons time ok. No other issues.

MaxFX_Broker posted:
brianho: We have thousands of traders under our no-deposit bonus offer that are happily trading.

EAs are definitely allowed once you make your initial deposit. Many of our traders are using EAs, leveraging their bonus.

Bdg88: Please contact support, they will be more than happy to provide you with all the information you may require before you deposit.

Still, terminating accounts just because they have profits or speak out against you makes you lose any iota of credibility.

Moreover, we all know that you guys have been writing fake positive reviews on the front page of your broker review page here. Unscrupulous broker.

brianho: We have thousands of traders under our no-deposit bonus offer that are happily trading.

EAs are definitely allowed once you make your initial deposit. Many of our traders are using EAs, leveraging their bonus.

Bdg88: Please contact support, they will be more than happy to provide you with all the information you may require before you deposit.


The MaxFX Support Team