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USDCHF loss on Alpari forex (RU?)
in
Pieredzējuši treideri
Feb 04, 2015 at 01:32
This is alpariforex.com which they claim it is a different entity than alpari UK.I've tried to raise a claim for them to review the case, as expected, they said my lossing trade are valid so nothing could be changed.Now after days, today I received in the statement saying they had zero-ed out my balance -- which means I don't owe them money anymore! which is a good news 2015.02.03 15:38:10 balance Indemnification balance 8 552.61 0.00 0.00 0.00Deposit/Withdrawal: 8 552.61 Credit Facility: 0.00 Closed Trade P/L: 0.00
USDCHF loss on Alpari forex (RU?)
in
Pieredzējuši treideri
Jan 18, 2015 at 15:23
They said I need to pay them as in the agreement. But I would definitely try to argue about that margin call should have happened before I go nelow zero"One of your trading accounts is in arrears. In accordance with clause 6.4 of the Terms of Business for ECN Accounts, you must pay off your negative balance as soon as possible, using any of the deposit options listed on our site."
USDCHF loss on Alpari forex (RU?)
in
Pieredzējuši treideri
Jan 17, 2015 at 17:50
I had my opened when it was Alpari NZ now I don't know whether it is RU now or not..Anyways due to the SNB shock some USDCHF and won but the last one loss all the money plus a negative balance.It seems even there is a SL, it was not executed at SL price can cause dme to loss even more money and happened in the same second the trade was placed!Just got an e-mail (probably automatic) asking me to deposit 8k deficit I had..I had asked their support to review the trade, support ask me to file a claim.Let's hope they can take care of it like the other brokers do as they never made any state...
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