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You are now chatting with 'Piers'
you: what is the Min. deposit
Piers: Thank you for visiting Vantage FX. How may I assist you?
Piers: Hi there.
you: and what is your relationship to Go markets
Piers: There is no minimum deposit to open an account with us
Piers: We are different companies. We use Go Markets for their back office
Piers: Do you currently trade FX?
Piers: OK. Have you had a look at our platform to see how it compares with your current provider?
you: Metatrader is all the same, Its all about the broker behind the platform
Piers: Agreed. Sounds like you've been using MT4? Do you know much about us, other than what's on the website?
you: If I ever have a Lock out or a disconnect from the platform, can i call your office to close the position at market price
you: Vantage fx is new to me. How long have you been in business
Piers: OK. Our business is online execution only services. In answer to your question, we can close out the position for you but only in the event of a disconnection problem from our end.
Piers: We do this so that we don't have clients phoning in who are simply away from their PC
Piers: So only in the last resort and only if the problem is our end
Piers: If the disconnection is at the client's end then we are not liable for any losses/gains nor obliged to trade for them
Piers: We do offer VPS - Virtual Private Server
Piers: Are you aware of VPS?
you: If I get a disconnect , That is at your End, Not mine! So no, I can call to close a position
you: VPS rarely has anything to do with this problem, but only creates more problems that cant be verified
you: How long has Vantage been in Business
Piers: We've had clients had disconnect problems before and when we looked into it it turned out to be an ISP issue or connection issue their end
Piers: Not saying that's the case with you, just going on some experience of what we've had
Piers: Vantage has been in business since Dec 09
you: Brokers always say this. But thank you for pointing out that VantageFX is no different. Thank you for your Time. The Hunt Continues