Review Score
Platform
Pricing
Customer service
Features

ETX Capital

Minimum deposit ($)
100.0
Commission
0.0
Accepting US clients?
Swap free accounts
Segregated accounts
Interest on margin
Managed accounts
Accounts for money managers (MAM, PAMM)
One click trading
API
OCO orders
Trading over the phone
Hedging allowed
Trailing stops
Mobile trading
Scalping allowed
Bonuses
Demo Accounts
Web based trading
Contests
Decimals
5
Minimum lot size
0.1
Maximum lot size
500.0
Spread
Variable
Broker type
ECN, Market Maker
Maximal leverage (1:?)
400
Phone
+44 (0) 20 7392 1486
Fax
+44 (0) 20 7392 1414
Availability
Phone, Email, FAX
Address
One Broadgate, London EC2M 2QS
Regulation
FCA (UK)
Trading Platforms
MetaTrader 4, Web Platform, Mobile Platform
Funding/Withdrawal methods
Wire Transfer, Credit Card, Debit Card, Neteller, UnionPay, Skrill
Account Currency
USD, GBP, EUR
Languages
English, Spanish, French, German, Portuguese, Italian, Greek, Russian, Chinese, Polish, Arabic, Hungarian
Country
United Kingdom
International offices
Denmark, Czech Republic, Greece, Hungary, Poland, Spain
Trading platform(s) timezone
(GMT) Western Europe Time, London, Lisbon, Casablanca
Other trading instruments
Options, Futures, Indices, Commodities, Shares, Spread Betting, CFDs
ETX Capital User Reviews
ETX Capital User Reviews
Member Since May 20, 2016   1 posts
Aug 30, 2016 at 06:30
Buen trato con los clientes, bajos spread, retiradas de beneficios fácil y rápido (72h). Oficinas en Madrid. Grupo en telegram para compartir estrategias y dudas.
Member Since Mar 13, 2013   1 posts
May 18, 2016 at 14:20
ETXCapital (FCA:124721)

Steals profit clients. This happened repeatedly in different people. Treat the word contract at will. No logical explanation.
At this time, the process starts over them in FCA and the Financial Ombudsman Service.
Member Since Jul 30, 2011   11 posts
Jan 20, 2016 at 12:47
ETX Capital one of the worst broker that I have ever tried:
-unreliable, low-qualified support
-long withdrawal time (I had to contact them 3-4 times during a week to arrange a simple withdrawal)
-weak website with full of bugs
-chaotic operation
-phone numbers can't be reached, or client has to wait long time
-head of partner department is scammer
-compliance department doesn't work properly
Member Since Apr 12, 2013   5 posts
Jan 08, 2016 at 18:17
@TheWalkingTrade posted:
Great things from ETXCapital:

1) Withdraw is easy.
2) good customer services

Bad things:

1) In forex the spread are not competitive.
2) I you don't trade for a certain period of time they don't warn you like fxcm. Inactivity costs 15 pounds EACH MONTH! No eamil to warn you.
2) They trade against you => hard to win. I have several MT4 plateform (broker). Often there is spikes you don't know why because on the other platform the volatility is low. AND THE SPIKES JUST HIT YOUR STOP.
3) One time I have a very good trade with 200 pounds profit. IT SIMPLY DISAPPEREARED from the interfaces. I had to call them and they called me back saying the trade was put back on! So they interfere with your trading THIS IS BAD.

I closed the account without any difficulties and get my money back.

Regarding number two, specifically, if your account is inactive for 90 days then they charge a £15 GBP fee for each month thereafter as far as I know.
Member Since Jan 16, 2013   5 posts
Dec 30, 2015 at 09:09
Great things from ETXCapital:

1) Withdraw is easy.
2) good customer services

Bad things:

1) In forex the spread are not competitive.
2) I you don't trade for a certain period of time they don't warn you like fxcm. Inactivity costs 15 pounds EACH MONTH! No eamil to warn you.
2) They trade against you => hard to win. I have several MT4 plateform (broker). Often there is spikes you don't know why because on the other platform the volatility is low. AND THE SPIKES JUST HIT YOUR STOP.
3) One time I have a very good trade with 200 pounds profit. IT SIMPLY DISAPPEREARED from the interfaces. I had to call them and they called me back saying the trade was put back on! So they interfere with your trading THIS IS BAD.

I closed the account without any difficulties and get my money back.
Member Since Apr 12, 2013   5 posts
Dec 09, 2015 at 13:57
@stefanr posted:
ETX Capital is an expensive broker compared to other brokers (very high spread). An overview over their prices and fees are not avaialble on the webpage. Their terms and conditions are available but be sure to read the section about the promotion offer very carefully. If you confirm your understanding with costumer service, make sure that you get a reply in writing. Normally they will call you and they will change their explanation depending on what person you speak to. Also they are a market maker broker so you never know when ETX Capital is taking the other end of one of your trades. When they do that they have an interest in you loosing money. I dont trust them and I am happy that I have changed to a cheaper and more honest broker with no conflict of interest.

I trade the FTSE uk100 & their spread is one pip. That's about as low as anywhere. What instruments are you specifically talking about?
Member Since Apr 12, 2013   5 posts
Dec 09, 2015 at 13:48
@estebi20 posted:
Does not pay profit ...

What do you mean? You tried to withdrawl and they didnt allow it (because that would be illegal)?
Member Since Nov 19, 2015   2 posts
Nov 20, 2015 at 10:06
Does not pay profit ...
stefanr
Member Since Oct 28, 2015   2 posts
Oct 29, 2015 at 07:03
ETX Capital is an expensive broker compared to other brokers (very high spread). An overview over their prices and fees are not avaialble on the webpage. Their terms and conditions are available but be sure to read the section about the promotion offer very carefully. If you confirm your understanding with costumer service, make sure that you get a reply in writing. Normally they will call you and they will change their explanation depending on what person you speak to. Also they are a market maker broker so you never know when ETX Capital is taking the other end of one of your trades. When they do that they have an interest in you loosing money. I dont trust them and I am happy that I have changed to a cheaper and more honest broker with no conflict of interest.
Member Since Aug 28, 2014   1 posts
May 29, 2015 at 07:51
The trading platform is great and most important of all it is simple to use with a lot of different trading tools. Additionally the customer services are always helpful and provide a great bonus on deposits. i would 100% recommend using etxcapital who I have been trading with now for 2 years and have no compliments at all.

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