Important - Auto Update Issue

I checked with Pepperstone. As MagicNumberFX suggested, they are not blocking. Their response:

'Thank you for contacting us. There are no issues on our end and our servers are not blocking updates to myfxbook. Please contact myfxbook support to make sure that they are connecting to our servers.'

I have sent email to my MT4 rep to confirm whether some of the actions specified in the linked article posted by PipGnostic are responsible for this blockage. Will post any response I get.

It is clear that Metatrader is losing touch with it's client base. MT5 completely ignored us. (I've never written an EA that couldn't hedge and I've probably written 100s...and I don't need heavy graphics, just lightweight servers and fast execution) Third parties are providing necessary add-ons that help us do business. If MT wants to block them and control the world then I will look for an alternative. I really wish there was an open-source platform!! Anyhow........

ST

The real good brokers offer API's, don't really need MT, it's just an easy way to talk to brokers but also very limited in what it can do.

As a rule of thumb is of the broker doesn't have an API supporting other languages the broker isn't really worth it.

Fact of the matter is you have no idea what MT really does. It could be phoning home with your EA's source code. Any broker with an API is in fact open source!

2 support
I changed all my accounts to reporting via your EA. Here is what happened.
- max drawdawn do not much previous
- the highest equity is doubled
- profit today/week/year = zero

Guys, your support is much appreciated!

The good news is that it seems the issue is partly on our end as we have so many accounts connecting that some get disconnected automatically by the broker's servers (out of their control). We're working hard to resolve it asap.

@togr it takes time for drawdown to be processed for new accounts (usually several minutes). As for the other issues - please send us an email to support (using the contact form or email).

Thanks.

Ethan, it does not seems to me that it is at your end! It is at Metaquotes end

2013.05.22 12:11:38 Myfxbook (EURUSD,H1) Myfxbook servers are down for maintanance, will retry in 30 seconds.

but that is at your end :) it is about MT5 updater EA... Will it be allowed anytime soon?

mirusevxs33 posted:
2013.05.22 12:11:38 Myfxbook (EURUSD,H1) Myfxbook servers are down for maintanance, will retry in 30 seconds.

but that is at your end :) it is about MT5 updater EA... Will it be allowed anytime soon?

This is an unrelated issue. Please check your internet connection and send an email to support if you cannot resolve it.

hey guys is auto update back up? there's no option for me at this very moment.

Were all be lost without our myfx pages updating :)

Dear Myfxbook, our group as many more now we depend so much of your autoupdate system.

We have more than 20 accounts in different brokers. Our main broker AXITRADER says that they are not doing anything. That they want it to work due it brings clients to them.

 So we cannot be refreshing every day several times with the EA system. It's to much.

Could you restore, please, the auto update system?

It's very important for our business.

You're giving a great service. Thank you very much

Why it works at my thinkforex demo account but not at the thinkforex real account?

Please add back the auto update feature as for those using MAM there is no other update options.

Thanks guys and your site is a huge benefit to the trading community.

Yeh auto-update is needed.

For people who don't know yet; its a problem with mt4 build 500. Metaquotes is working on the issue.

how do you know that they working on the issue?

I have to suggest something, that will for sure help (may be little) but will helps.
For example I have 114 linked accounts. And do use no more than 15, mean, I really track 15 from 114 accounts. So, an option to just 'unlink/disable' updating via a custom option will be great. No need to waste resources on accounts that are old or do not need updating.
And additionally an option to may just once update on these disabled accounts (in case that is needed).

G'day Magicians

Well I have got a new IP address for my VPS but MYFXBook still cannot find the latest info from my live account since the May 17 upgrade too 500?

Any suggestions warmly welcomed.

Mike.

Hi Mike,
It is not soo correlated... :) How do you connect, via Autoupdate or via the EA?
If it is via Autoupdate, it depends only on MyFxBook and the broker (Metaquotes respectively).
If it is via the EA - there is no matter where it runs - if where it runs there is a connection to the broker, that is enough.

Hi Geldin - Some clients experienced issues on the 'ThinkForex-Live' server, but the Demo and Live2 server continued to run as per usual. This is because they still had Build 482 installed, but 'ThinkForex-Live' had been updated top build 500 without any notice, which was the root of the problem...