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Important - Auto Update Issue

Systematic Trader (FXKaiten)
May 21 2013 at 05:22
12 โพสต์
I checked with Pepperstone. As MagicNumberFX suggested, they are not blocking. Their response:

'Thank you for contacting us. There are no issues on our end and our servers are not blocking updates to myfxbook. Please contact myfxbook support to make sure that they are connecting to our servers.'

I have sent email to my MT4 rep to confirm whether some of the actions specified in the linked article posted by PipGnostic are responsible for this blockage. Will post any response I get.

It is clear that Metatrader is losing touch with it's client base. MT5 completely ignored us. (I've never written an EA that couldn't hedge and I've probably written 100s...and I don't need heavy graphics, just lightweight servers and fast execution) Third parties are providing necessary add-ons that help us do business. If MT wants to block them and control the world then I will look for an alternative. I really wish there was an open-source platform!! Anyhow........
PipGnostic
TheCyclist
May 21 2013 at 09:37
724 โพสต์
ST

The real good brokers offer API's, don't really need MT, it's just an easy way to talk to brokers but also very limited in what it can do.

As a rule of thumb is of the broker doesn't have an API supporting other languages the broker isn't really worth it.

Fact of the matter is you have no idea what MT really does. It could be phoning home with your EA's source code. Any broker with an API is in fact open source!
vontogr (togr)
May 21 2013 at 10:39
4862 โพสต์
2 support
I changed all my accounts to reporting via your EA. Here is what happened.
- max drawdawn do not much previous
- the highest equity is doubled
- profit today/week/year = zero
Ethan (Staff)
May 21 2013 at 11:28
1403 โพสต์
Guys, your support is much appreciated!

The good news is that it seems the issue is partly on our end as we have so many accounts connecting that some get disconnected automatically by the broker's servers (out of their control). We're working hard to resolve it asap.

@togr it takes time for drawdown to be processed for new accounts (usually several minutes). As for the other issues - please send us an email to support (using the contact form or email).

Thanks.
mirusevxs33
May 22 2013 at 04:25
123 โพสต์
Ethan, it does not seems to me that it is at your end! It is at Metaquotes end
mirusevxs33
May 22 2013 at 09:13
123 โพสต์
2013.05.22 12:11:38 Myfxbook (EURUSD,H1) Myfxbook servers are down for maintanance, will retry in 30 seconds.

but that is at your end :) it is about MT5 updater EA... Will it be allowed anytime soon?
Ethan (Staff)
May 22 2013 at 12:20
1403 โพสต์
mirusevxs33 posted:
2013.05.22 12:11:38 Myfxbook (EURUSD,H1) Myfxbook servers are down for maintanance, will retry in 30 seconds.

but that is at your end :) it is about MT5 updater EA... Will it be allowed anytime soon?

This is an unrelated issue. Please check your internet connection and send an email to support if you cannot resolve it.
LKHedge (LKHedgeFund)
May 22 2013 at 17:26
34 โพสต์
hey guys is auto update back up? there's no option for me at this very moment.
Russell
May 22 2013 at 21:50
12 โพสต์
Were all be lost without our myfx pages updating :)
Fxmac (fxsecure)
May 23 2013 at 08:30
35 โพสต์
Dear Myfxbook, our group as many more now we depend so much of your autoupdate system.

We have more than 20 accounts in different brokers. Our main broker AXITRADER says that they are not doing anything. That they want it to work due it brings clients to them.

 So we cannot be refreshing every day several times with the EA system. It's to much.

Could you restore, please, the auto update system?

It's very important for our business.

You're giving a great service. Thank you very much
geldin
May 23 2013 at 08:52
9 โพสต์
Why it works at my thinkforex demo account but not at the thinkforex real account?
Jayman007
May 23 2013 at 10:11
142 โพสต์
Please add back the auto update feature as for those using MAM there is no other update options.

Thanks guys and your site is a huge benefit to the trading community.
tarasj
May 23 2013 at 12:02
4 โพสต์
Warrie (warrie)
May 23 2013 at 18:09
2 โพสต์
For people who don't know yet; its a problem with mt4 build 500. Metaquotes is working on the issue.
mirusevxs33
May 23 2013 at 18:55
123 โพสต์
how do you know that they working on the issue?
mirusevxs33
May 24 2013 at 06:40
123 โพสต์
I have to suggest something, that will for sure help (may be little) but will helps.
For example I have 114 linked accounts. And do use no more than 15, mean, I really track 15 from 114 accounts. So, an option to just 'unlink/disable' updating via a custom option will be great. No need to waste resources on accounts that are old or do not need updating.
And additionally an option to may just once update on these disabled accounts (in case that is needed).
mikemcbain
May 24 2013 at 14:23
11 โพสต์
G'day Magicians

Well I have got a new IP address for my VPS but MYFXBook still cannot find the latest info from my live account since the May 17 upgrade too 500?

Any suggestions warmly welcomed.

Mike.
mirusevxs33
May 24 2013 at 15:29
123 โพสต์
Hi Mike,
It is not soo correlated... :) How do you connect, via Autoupdate or via the EA?
If it is via Autoupdate, it depends only on MyFxBook and the broker (Metaquotes respectively).
If it is via the EA - there is no matter where it runs - if where it runs there is a connection to the broker, that is enough.
Matt Simpson (SoulTrader1)
May 25 2013 at 04:39
11 โพสต์
Hi Geldin - Some clients experienced issues on the 'ThinkForex-Live' server, but the Demo and Live2 server continued to run as per usual. This is because they still had Build 482 installed, but 'ThinkForex-Live' had been updated top build 500 without any notice, which was the root of the problem...
"The game of speculation….is not a game for the stupid, the mentally lazy, the man of inferior emotional balance, or for the get-rich-quick adventurer. They will die poor.’ Jesse L.Livermore:Reminiscences of a Stock Operator’,1923
petays
May 25 2013 at 06:58
86 โพสต์
I think MetaQuotes has noticed that there is a hole in their revenue generating system and now they have given a warning that they can do something about it. Commercial players like this site are using MT4 servers now for free on behalf of their customers.
It would be very unfortunate if current unofficial MT4 Server API solutions are rendered useless by MetaQuotes in some unforeseen future!
But it would be great if MetaQuotes publish officially MT4 Server API that can be used for a reasonable fee. Maybe there are planning for that? This way we can have clear and official way about this matter and no guessing what MetaQuotes will do next (to increase their revenues). MetaQuotes has made some big strategic mistakes in their product line and now it seems that they are fixing those errors. No more free riding on MT4 platform :-(
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