Today, Pepperstone is also based in the City of London, Dubai, Düsseldorf, Limassol, Santiago and Nairobi and prides itself on the award-winning service it has delivered to over 400k clients worldwide. Our m
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We are experiencing some issues with our server edge 03, we have contacted the programmers and we are working as fast as we can to solve situation If you have trades that were negatively impacted, once the situation is resolved, we will need to start a trade investigation please see the following form and send the details to [email protected] https://pepperstone.com/open-account/forms/Pepperstone-Trade-Investigation.pdf
What a shitty company was not able to put SL or close or Open positions shame on companies like this
better deal with some better company else then dealing with this and lossing your money since u will not able to put SL or close the trades on profit
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Pepperstone is a total disaster lately with huge slippage especially with overnight trades. Spreads have been marked-up. Strange broker.
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A breath of fresh air after enduring months of frustration at IC markets (how come these con artists are still allowed to operate?). Stop orders are most of the time filled at my set price under normal market condition. Support is blazingly fast (or was I being lucky?). Got my answer literally within minutes. Nice functional client portal and possibilities to withdraw without expenses if you are an international client. Only downside is that totally ridiculous name. Otherwise very good broker for me.
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Take Care ! Thay have increase dramatically their Dow spread from 1 to 3.😇😂
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Can anyone comment on their MAM/PAMM accounts? I heard they have some rather odd requirements.
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I've been using this broker since September and everything is fine.
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Been using this broker for over 5 years now. The broker was a revelation when they pushed out the Razor Edge account type, trade execution was simply flawless, pending orders get executed +/- 0.1 pip slippage, which is not bad at all. market orders in a extreme new event could slip a little more. but no body should try to catch trade during those times.
otherwise the broker provides a comprehensive selection of deposit method, customer service is excellent and very responsive.
Swaps are reasonable especialy on EURUSD short trades, some broker would have negative swap on that but Pepperstone could still deliver a positive swap on positive interest rate carry trades even if EUR and USD interest rates spread are marginal.
Pip spread is without a doubt one of the tightest I've seem especially in active markets, Asia Market is understandable to have a slightly wider because of a lower liquidity in the market.
but what this broker does far better than most is that they do not place trades against you, they route order to different dark pools to get the order fill instead of having to take up the risk themselves, (something that has shown to kill a lot of brokerages risking investors funds, like FXCM and Alpari UK), the fact they do not hold trades in their books should ease some investors' mind on the security of investors' funds.
At last, this broker process fund withdrawal the fastest I've seen, as long as the money you withdraw to is on the same account name as the money you deposited from.
Overall, very positive feedback for Pepperstone, and 5 years working with them built enough trust for me to use their services for another 5 more years to come.
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Can't complain about the execution speed, it also has 0.5ms from Beeks VPS, the liquidity, the spread (I have yet to detect any mockups here) all good.
They offer maximum leverage on any account size. Very few brokers give that to 100.000$+, or even 50.000$+ accounts.
Higher comission than many other brokers. But for long term trades they take less swap charges than say fxopen.
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I am also very pleased with their deposit and withdrawal quick system. With a previous broker I used to get my withdrawals 2/3 days later but with pepperstone it was overnight and believe me I was shocked. They had me since then!!:)
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Very good broker, highly recomended 😁
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I am over the moon with Pepperstone. Customer service is excellent, setting up a live account was painless. Their deposit and withdrawal process is so simple. I am very familiar with MT4, but decided to try their cTrader platform and really like it.
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I've received excellent service from Pepperstone so far. Their live chat feature is a fast way to get answers. Very knowledgeable staff to answer technical questions. Great deposit options if you have Australian bank account.
On 1 occasion I experienced slippage greater than normal so I asked for a liquidity report that covers 60 seconds before and after my trade execution time. I received the requested info within 30 mins and upon checking the numbers I can clearly see that the slippage was due to actual variations of market liquidity.
Anyone who claims to have been manipulated by Pepperstone (or any broker in general) needs to go and learn about market mechanics and risk mitigation. Reading wikipedia does not count as proper education. Perhaps then you will realise that without market makers taking on counter party risk, retail traders like us would not be able to participate in the market at the low cost and low risk that we have today.
Do you blame your car manufacturer for 'speed manipulation' when you are stuck in traffic because you choose to travel during peak hour? Let that sink in for a moment...
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Arguably the best broker ever, I cant ask for more.
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Fast (instant) deposits, fast (overnight withdrawals, fast support and good pricing.
IMO quite possibly the best retail broker in Australia.
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Used to be good not any more for me.
They have a very nice dealing desk to manipulate your trades. If you are simply trading with your EA without watching your log files, then you can continue trading hoping for making profit someday!!!
They send wrong price quotes, or delay the execution to 700 ms or simply send a slippage of 8 pips in every trade once you make some profit.
I use a stoploss of 5 pips though they claim to accept 1 to 2 pips, but trades get closed at -15 pips of loss on every trade just within few seconds!!!
Hence, STAY AWAY from this broker!!!!
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Me on the other hand, has not gone bad with this broker.
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I especially like their instant deposit methods and the ability to move money between my accounts in real time.
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Thanks for this info guys! I was about to deposit a fair amount with Pepperstone, I will not now..
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This is something I saw on two separate accounts that same trade - one was filled like yours, the other was filled with reasonable slippage - both filled at the same time - big delay from order firing. Pepperstone have just brushed it off as being down to liquidity and hence spreads....the numbers were as you have said, way off the chart for any brokers price at the time. ridiculous.
Avoid Pepperstone at all costs.
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On July 10th PEPPERSTONE has slipped a USD/SEK market order by 200+(!), i.e. TWO HUNDRED PLUS PIPS! Seriously! It was a devastating loss with 8 lots.
I could never imagine that a 200+ pips slippage can happen. At least not with Pepperstone. The INVISIBLE spike had never even showed up on their charts! They just filled the order 200+ pips away from the actual market BID/ASK.
Pepperstone's official response: "This price was a lower tier offered by liquidity providers and as such is not represented on the chart - only top levels of liquidity is displayed."
How convenient...! In other words they can fill any order at ANY price and get away with it.
