sPhantom Auto Trader讨论

JTH123 posted:
An email would have been nice, just letting us know what's going on. Or even better an area on their website where they can let us know what happening and where we could communicate with them.
Not letting us know is making our minds go wild and we will always think the worst.
I bought the ea 4 days before it crashed, so you can see how i feel.
But no reply to my eamils
And now it hasn't traded for 2 days just when they went offline then back on again.
Communication would make everyone feel a bit better.
but we shall see what will be what.

Don't worry, few hours ago someone told 'He, very professional'! so where is the problem? he does not reply to e-mail? where is the problem: 'He, very professional'!😇

Here's what I have posted in the FPA's scam folder. I agree we knew the TRADING LOSS risk, but that's NOT the same as the UN-KEPT PROMISES risk. There's a huge difference. Ironically, if they kept their promises this collapse wouldn't have happened.

Actually I'd say there were a few problems, and it's not clear to me that it's a scam; but possibly a scoundrel case or more likely, a bunch of dopes.

First, it is sold as an EA but it's actually a trade copier. That's not necessarily bad in itself, but it's important to understand what could go wrong. They promise an 'Emergency' stop loss of 250 pips but that the trades are overseen by 'a group of experienced professionals'. This group has, in the past, always pulled the plug well in advance of serious damage.

Second, they claimed to never trade the news. This isn't in their sales pitch but in the forums on myfxbook.com, their response to 'Why didn't you trade today' was 'We didn't trade because of volatility introduced by today's fundamental events'. Well and good.

Third, in their sales pitch they promise lifetime unlimited email support . Again, last year they lived up to this very well. I had several minor questions and 'Benton' always got back to me quickly.

Forth, they promise lifetime updates as they will keep learning and improving their product.

When the collapse came, they failed on all 4 counts. I have no patience with the various idiots who claim 'it's a grid, it's martingale , it will implode' etc, and that's not what went wrong.

They didn't pull the plug in time; they traded the news, abysmally, twice. They stopped replying to emails and the forum; and they re-started their product without any improvements to the money management strategy.

So yes, I understood the risk; and yes, I have learned from this and have made a decision as a result; but no, sPhantom has not given their customers what they paid for, those 4 points; so they need to account for themselves or be subjected to whatever negative impact the FPA can produce.

My decisions:

1. EA 's can find me entry points but my money management is a critical part of my trading plan. I have to have control of SL, TP, TS and amount risked;

2. EA 's are for diversification. I have set up a separate account and any EA 's I use can run on that, and will be de-activated unless I have an overall positive ROI for the year-to-date;

3. I am not a news trader so neither will be my EA 's. I will mark red news events affecting my pairs on my calendar each week, and shut off any EA 's those days.


Alas sPhantom, it was doing so well; but I am going to learn to do better, or die trying...

I fully agree with UncleSteve.

come on guys,

let the man do his job, sending signals to your account.
yes i lose little money, but when you use fix lot size or small risk you are in profit.

everybody can see the drawdown on myfxbook, and now?. stop to cry, stop the signal when you dont want do use it.

when i was sphantom, i dont answer every every message here!. When you know the future, trade your own style!

best regard

donald

donald99b posted:
come on guys,

let the man do his job, sending signals to your account.
yes i lose little money, but when you use fix lot size or small risk you are in profit.


.....so true !!

everybody can see the drawdown on myfxbook, and now?. stop to cry, stop the signal when you dont want do use it.

when i was sphantom, i dont answer every every message here!. When you know the future, trade your own style!

best regard

donald

Donald99b That would be nice if they did there job, but i and i am sure everyone else have no trades since the website and ea went down.
I am willing to give them another chance but we are getting nothing from them, no emails no communications no public posts anywhere. It just seems they don't care, because that would mean they would have to sell their Rolls Royce's to refund everyone.
And that's not going to happen!!!!

There's a huge gap between 'answering every little email' and only putting one sad little statement out there and proceeding as if nothing happened.

Learn to trade and forget about EA's, says I...

You losers who want a refund obviously don't understand the risk disclaimers' nor do you understand risk capital. If you can't afford to lose it don't risk it!

I've received five profit trades signals in the last two weeks. Sphantom is still working so why do you want a refund? Grow up there is no scam here just a pack or whinging losers.

Keep up the good work Benton!

Hi wjdevo!

If you getting signal then why I am getting signals? , There is some thing wrong in there system. Some are getting signal and some are not getting signals. They do not respond to any e-mails too.

Sometimes is very difficult to understand if someone is only stupid of if he is dishonest!

corre71 posted:
Sometimes is very difficult to understand if someone is only stupid of if he is dishonest!

Or both like most lol

The EA lights are on but there is nobody home. no trades for the last four working days. Are they stil there or what?

last transaction closes in loss. their transaction is still open. there is also a problem with someone?

parlavink posted:
last transaction closes in loss. their transaction is still open. there is also a problem with someone?

same here. I mean, still open :)

Wow what a scam! Seriously 6 positive trades after 2 bad ones 2/138 absolutely horrible for doing what there risk disclaimer says I hate EA's that make me money. Trade is still open on my account

I think a good person is who made any mistake and try to fix it rather than run away. Still hope that the developer is a good person.

Reconnected to my original account number. EA seems to be active again i.e trade went through last night-this morning irish time.

If I reconnect to the account I switched to I'm still getting 'not connected to the server'

Hopefully we're back in action now

Not sure what some of you guys mumbling about... The last 6 trades end in profit. I am almost back where I started :-) https://www.myfxbook.com/members/Atsiekratsie/getrichordietryin/783118

Hello, is there people who still want to sell their sphantom ea pm me.