Took nice long trade on demo as I do not trade live this this time. 50 pips with risk of 34 pips. account is 62% now. I am calculating from the start balance of $5 000 000. Next month will start compounding and and calculate returns from the month's end balance. Will start also compound on live account depends of course on how I end the month.
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FXPRIMUS Online Support: Thank you for contacting FXPRIMUS Support, I am Ian Parker, how may I assist you? : Hi, I am in trade in Oil and price stopped moving already about 10 min ago. : I see Eur/Usd is moving but oil is frozen FXPRIMUS Online Support: Trade support is aware of the issue and are working on the issue. Can I confirm your MT4 ID please? :
: still nothing FXPRIMUS Online Support: please hold. : it is still frozen FXPRIMUS Online Support: Yes, I am also monitoring on this side, the Trade Department is still working on the issue. : I believe I have been stopped now and I can do nothing it's been few times like this before., i was simply not in trade . : i cannot even reverse or close trade : yes, it's unfrozen now. : gap FXPRIMUS Online Support: , please note that we are aware of this feed issue. If you have any dispute on this issue, please email in to email@example.com your order number and MT4 ID. Trade Department will look into your dispute, and you will be compensated or the trade re-instated for you. Please be patient, the trade department is working on the issue. FXPRIMUS Online Support: Can you check now FXPRIMUS Online Support: cos I see the feeds updating : Thank you, I will do it. : have anice day., I should write an email? FXPRIMUS Online Support: were any of your positions affected? FXPRIMUS Online Support: ie closed? FXPRIMUS Online Support: Thank you for choosing FXPRIMUS as your trading partner. For future assistance, simply contact us again via live chat or send an email to firstname.lastname@example.org : yes, I was stopped, which is ok, but there was a long signal. : i should have got out and go long. it was around daily Pivot FXPRIMUS Online Support: , I do not follow what you are saying, if you have an open position affected by this feed stop then you can write in about your dispute. The email is email@example.com : it was closed at stop loss when platformk wqas frozen : ok, thank you. i will wwrite them after I am done trading. thank you FXPRIMUS Online Support: Then you write in, the Trade Department will investiage and respond. : I will do it FXPRIMUS Online Support: Provide the MT4 ID, and the order number as well as a dispute. FXPRIMUS Online Support: Thank you for choosing FXPRIMUS as your trading partner. For future assistance, simply contact us again via live chat or send an email to firstname.lastname@example.org : have a good day
Chikot, Thanks, yes I noticed this morning when I got to the charts it was frozen, then around London open started moving again. That is not good. I have noticed it before as well as it taking a long time to execute at times. I have them in my eye now. Are you saying you had a pending order in that did not execute? If price gapped it wouldn't, they should be able to help you out I would think.
No, I shorted cause there was a short signal. but while I was sitting duck there was a long signal as PP was broken in another direction., I would close and reverse. instead entered 30 pips higher than should. traded back, but it really not good. i do not remember any similar issues with E/U, it was working fine, but oil not.
Oh, I don't know if they will help you out based on what you would have done. Had you been in a trade, or had a pending order though it might be different. Perhaps a sorry is all you will get concerning this case.
Yes, a beautiful 15m Price Action candle for the long at the CPP.
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