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"Just Oil"

Chikot
Aug 22 2011 at 00:30
2299 posts
Took nice long trade on demo as I do not trade live this this time. 50 pips with risk of 34 pips. account is 62% now. I am calculating from the start balance of $5 000 000. Next month will start compounding and and calculate returns from the month's end balance. Will start also compound on live account depends of course on how I end the month.

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Chikot
Aug 22 2011 at 07:49
2299 posts
FXPRIMUS Online Support:
Thank you for contacting FXPRIMUS Support, I am Ian Parker, how may I assist you?
:
Hi, I am in trade in Oil and price stopped moving already about 10 min ago.
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I see Eur/Usd is moving but oil is frozen
FXPRIMUS Online Support:
Trade support is aware of the issue and are working on the issue. Can I confirm your MT4 ID please?
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still nothing
FXPRIMUS Online Support:
please hold.
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it is still frozen
FXPRIMUS Online Support:
Yes, I am also monitoring on this side, the Trade Department is still working on the issue.
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I believe I have been stopped now and I can do nothing it's been few times like this before., i was simply not in trade .
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i cannot even reverse or close trade
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yes, it's unfrozen now.
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gap
FXPRIMUS Online Support:
, please note that we are aware of this feed issue. If you have any dispute on this issue, please email in to support@fxprimus.com your order number and MT4 ID. Trade Department will look into your dispute, and you will be compensated or the trade re-instated for you. Please be patient, the trade department is working on the issue.
FXPRIMUS Online Support:
Can you check now
FXPRIMUS Online Support:
cos I see the feeds updating
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Thank you, I will do it.
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have anice day., I should write an email?
FXPRIMUS Online Support:
were any of your positions affected?
FXPRIMUS Online Support:
ie closed?
FXPRIMUS Online Support:
Thank you for choosing FXPRIMUS as your trading partner. For future assistance, simply contact us again via live chat or send an email to support@fxprimus.com
:
yes, I was stopped, which is ok, but there was a long signal.
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i should have got out and go long. it was around daily Pivot
FXPRIMUS Online Support:
, I do not follow what you are saying, if you have an open position affected by this feed stop then you can write in about your dispute. The email is support@fxprimus.com
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it was closed at stop loss when platformk wqas frozen
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ok, thank you. i will wwrite them after I am done trading. thank you
FXPRIMUS Online Support:
Then you write in, the Trade Department will investiage and respond.
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I will do it
FXPRIMUS Online Support:
Provide the MT4 ID, and the order number as well as a dispute.
FXPRIMUS Online Support:
Thank you for choosing FXPRIMUS as your trading partner. For future assistance, simply contact us again via live chat or send an email to support@fxprimus.com
:
have a good day

Chikot
Aug 22 2011 at 07:50
2299 posts
I just traded back loss, but it is very unnerving to be in trade like this. plus I should have reversed about 30 pips earlier. would have made money for a day
I will certainly contact FXPrimus.

Chikot
Aug 22 2011 at 07:50
2299 posts
right now looking for another trade.

FX Raider (FXraider)
Aug 22 2011 at 07:52
50 posts
Chikot,
Thanks, yes I noticed this morning when I got to the charts it was frozen, then around London open started moving again. That is not good. I have noticed it before as well as it taking a long time to execute at times. I have them in my eye now. Are you saying you had a pending order in that did not execute? If price gapped it wouldn't, they should be able to help you out I would think.

Live to trade another day...
Chikot
Aug 22 2011 at 07:55
2299 posts
No, I shorted cause there was a short signal. but while I was sitting duck there was a long signal as PP was broken in another direction., I would close and reverse. instead entered 30 pips higher than should. traded back, but it really not good. i do not remember any similar issues with E/U, it was working fine, but oil not.

Chikot
Aug 22 2011 at 07:56
2299 posts
I will definitely write to them.

Chikot
Aug 22 2011 at 07:59
2299 posts
should have stayed in this long trade. but psychology was not there after that trade. loss is ok, but not like this.

FX Raider (FXraider)
Aug 22 2011 at 08:00
50 posts
Oh, I don't know if they will help you out based on what you would have done. Had you been in a trade, or had a pending order though it might be different. Perhaps a sorry is all you will get concerning this case.

Yes, a beautiful 15m Price Action candle for the long at the CPP.

Live to trade another day...
Chikot
Aug 22 2011 at 08:03
2299 posts
yep, but cause I entered too late and felt like it could retrace on me I quickly took profit around daily open and now it is well above. now too late. have to wait for something else. very upsetting.

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