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Oanda - deposites

gannet
Oct 15 2009 at 11:56
26 posts
Hi,

Have anybody any idea, why my deposites at oanda aren't the same as at myfxbook? I have deposited much more as myfxbook stats show... All other stats updated correclty.

Staff (Staff)
Oct 15 2009 at 12:07
1389 posts
Our system's calculations are based on the data we get directly from Oanda's servers.

Whenever our system can't find any deposit transactions (as in your account), it will use the first known balance as a deposit.

The missing deposit transactions are due to the fact that Oanda partially deletes trading activity for old accounts.

Please contact us privately next time as we cannot provide specific details due to your privacy.

Thank you.

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