To use chat, please login.
Back to contacts

results not updating

maxpips
Nov 24 2009 at 12:53
11 posts
My results were updating daily until the weekend and have not updated since. Why is this?
thanks
max

Staff (Staff)
Nov 24 2009 at 12:56
1389 posts
Well, it looks like your platform stopped sending data on Nov 20.

Have you tried restarting MetaTrader?

maxpips
Nov 24 2009 at 12:58
11 posts
wow that was quick. I'll give it a go now.

Very efficient by the way

max

maxpips
Nov 24 2009 at 13:01
11 posts
actually I have turned it off here and there but only for a couple of minutes but it does not seem to have made a difference

max

Staff (Staff)
Nov 24 2009 at 13:02
1389 posts
What does the journal tab show when you click on the 'test' button in the publisher settings window?

maxpips
Nov 24 2009 at 16:45
11 posts
thanks for that
must have been me as i reinputted my password and it works now.
thanks
max

MIDASUser
Dec 09 2009 at 22:00
84 posts
Loads of charts not updating today! Some for a few days. Just restarted my MT4 and still no uptade since 8pmGMT, think it's fxbook's end!?

When everything else out there is just not good enough, design your own! MIDAS
MIDASUser
Dec 09 2009 at 22:02
84 posts
Spoke to soon, it's just dunnit!, Should not have to restart it though. Maybe it's because of Windows updates!?

When everything else out there is just not good enough, design your own! MIDAS
Staff (Staff)
Dec 09 2009 at 23:03
1389 posts
It may happen due to MetaTrader's behavior - sometimes when your platform losses connection while publishing the statement, the publisher gets stuck and the only solution is to restart MetaTrader - there's not much we can do on our end.

Topic is locked