If Chronos were Thor with modified parameters or features, it would be a build update and of course free for existing Thor users. As it is a completely new product (both do not share a single line of code) it is placed as a new product.
Updates for existing products are free and released on a regular base. Example: Next week, a new build update for Thor will be released. However, free build updates does not mean that a client who bought a product will receive all future products for free.
I completely understand not giving all products for free as that is a terrible business practice. Plus I believe people should be compensated for their work. My point was.....You said, that recent Thor purchasers were being given the opportunity to change in their Thor licenses for a free upgrade to Chronos. This implies that Chronos is an advanced version of Thor, NOT a new product. What I said was that you should either #1- offer a chance to ALL Thor owners to change in their Thor licenses to upgrade to Chronos for free, or #2- Offer the chance to switch from Thor to Chronos to ALL license holders for a fee. The second option makes sense ONLY if Chronos truly is a new product and not just an upgrade of Thor.
It is your words that were implying that Chronos was an upgrade of the Thor system.
Further, I am a programmer and I know that the code can be radically different when programming similar systems. So, them not having the same lines of code is meaningless in this particular scenario. They are based on the same concept. Price spikes, and the system tries to catch a reversal. Even if you found a better way to do this since Thor was released, it is still an upgrade of the base system logic.
Normally, I would not question the issue, but as I previously stated, I attempted to post a comment on the Chronos sales page asking what the difference between Thor and Chronos is so that I could assess whether or not I wanted to purchase Chronos. My comment was never approved. That leads me to believe, yet again, that Chronos is just an upgrade to the Thor logic.
I am sorry if this seems a bit harsh, but there is far too much BS in the forex sales market. As traders, we do not have a choice but to assume we are being ripped off if something even slightly suspicious happens. If you had approved my original comment on the sales page, and answered it there for everyone to see, then we would never have had this discussion here.
Finally, I am not against you. I just have no option but to be suspicious given the events that have occurred.
Make losses, but always come out a winner at the end.