i had a horrible experience last week and i decided to pull out. I deposited my funds from Moneybookers so naturally i thought withdrawals should go to MB as well.
Then they told me i need to split some to credit card, and cancelled my withdrawal. Subsequently i tried to withdraw again, and they want to remove my bonus. (which was already removed in the previous cancelled withdrawal and was not yet put back).
Their response is slow, and constantly ask me to change my withdrawal methods.. so i am sick of them. I have one more account with them tho....
Backtests are worthless, markets will never behave the same way. Do a forward test!
The bonus withdrawal was normal as I think you have to do the full bonus' lots in order to withdraw the obnus (= impossible or nearly impossible).
I had also a painful experience a few days ago with Gallant FX. I asked for a withdrawal in EUR and got the exact amount...in USD! I then had to complain to get a day later an other amount in EUR that was still below the total original request and finally got the right amount after a second day of waiting.
Most brokers should spend a bit less on all the flashy marketing and improve their backoffice automatisation and quality :S
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