Dear ROB559, I agree with the italian Cristoforo Colombo, which discovered AMERICA, that the earth is spheric ...and while here in Itay is day, in some part of the planet the people sleep (or dance in disco).
As NEW CUSTOMER of the EA, I just asked one day ago some info not to the private email of mr. Doug (?) but via the customer care email of the company of REV Trader Pro. I wish I did not wake up the children of mr. Doug in the late night because my first email of assistance.
Every valutation over the people based simply on provenience or on skin color or on religion etc...not match my rating criteria, which are based on IQ, education, respect, love for the work.
Anyway: I seen EA starts give orders. Stop.