The broker closed my trades when the price started spinning in my direction and he left me with $ 0 in the account! I have proof of everything - I'm now starting a world war to get my stolen money back
If they admit they will apologize and return the money I will update and change my rating. In the meantime, they threaten to block the chat with them
9995566 posted: This broker will let you make a money for a while then will wipe up your account in different ways. I will list some of their their ways below:
1. Re-quoting: They don't do that a lot but they seem wait for the right opportunity to do it when they do it, will make you loss a massive amount within seconds. This problem occurred on both live and demo account. Check their price of GBPUSD on 27 Apr 2011 the lowest price that day with most brokers was 1.61530 but their lowest price was 1.61243 and if you look at their H1 chart on 27 Apr 2012 at 0:00 GMT +2 you will see the re-quoting very clear. The moment the market started the other day they did their re-quoting. The most Interesting thing is that they have the same lowest price on what they call it ECN account.
2. Take Profit & Stop Loss: Many times RoboForex server will pass your target profit or stop loss many pips wihtout closing the order. It happened with me on 26 Apr 2012 at 15:54 opened GBPUSD sell position at 1.61841 and with take profit at 1.61500, on 27 Apr 2012 at 0:00 they re-qouted the price and rechead 1.61243 and my position didn't close with target take profit. However I contacted them and they said there's no problem with our server and you're already agreed with risk disclosure when you opened you're account. Even with proofs I provided them they didn't solve the problem. Same problem happened with me last week beside the server was disconnected but unfortunately I didn't take screen shot that time but I have the log sent to them and it was the same answer. Last week made me lose $20,000. This problem occurred only on live account.
3. Server Disconnection: That's their main key to make you loss money. The server gets disconnected during important trading times, especially around the news or if you have big trades or lots open. This problem occurred only on live account.
4. Execution: Slow, average 10 sec but during high volatility or news release it's about 30 sec or even more So if you try to open an order with market execution once click buy or sell the server will take a nap until execute this order so you won't get the same price you tried to execute. This problem occurred only on live account.
*How this broker will attract you? The answer with their very low spread and fast withdrawal.
*Be careful and never thing to invest a penny with this broker.
*See attached photo and you will understand my mentioned about re-quoting, take profit & stop loss.
i agree with you .Their server get disconnected the time you want to take profit.
Just an update. I made my very first withdrawal of profit today from my RoboForex account and it only took 8 seconds for it to reflect on my Skrill account. So fast I can't believe it. I can completely say now that they are really legit.
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