FXDD Pending

Dec 11, 2009 at 10:09
Vues 1,675
6 Replies
Membre depuis Nov 25, 2009   posts 1
Dec 11, 2009 at 10:09
HI, I just add FXDD in my account.
And also I had set the publisher in FXDD MT4 and the journal say is starting and OK.
But why in myfxbook the status is still pending ?
I try with another broker and it works just fine.

Is the server name i entered is wrong.
I use this : FXDD-MT4 Demo Server 2 - FXDD

Please help me.
Thanks
Membre depuis Jul 31, 2009   posts 1444
Dec 11, 2009 at 10:15
mharap, recently FXDD changed their account statements policy and replaced the statement template in your MetaTrader installation.

Please download the original statement here: https://www.myfxbook.com/pages/statement.htm and place it in the templates folder of your MetaTrader installation directory.

Thank you.
Membre depuis Jan 12, 2010   posts 1
Jan 24, 2010 at 02:22
I'm still having issues after saving the origninal statement in the templates folder. Does it need to have a specific file name?
Membre depuis Jul 31, 2009   posts 1444
Jan 24, 2010 at 07:50
It should be saved as statement.htm (overwrite the existing file).

In your case, your MetaTrader platform hasn't sent any data yet to our servers.

Please double check you've followed the instructions as shown here: https://www.myfxbook.com/help#help_1

If you still having trouble setting it up, please contact us privately for further assistance.
Membre depuis Nov 24, 2020   posts 17
Jan 29, 2021 at 10:08
Did you try downloading the original statement first. Do that maybe.
Membre depuis Dec 21, 2020   posts 9
Mar 03, 2021 at 11:45
Check for it on the internet. You will get the updated news and know what you have been doing wrong.
Membre depuis Jan 07, 2021   posts 11
Apr 03, 2021 at 04:28
You can also contact the platform directly I guess. This will resolve your issue without waiting for an answer here.
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