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FXDD Pending
mharap

Biedrs kopš Nov 25, 2009  1 ieraksti mharap Dec 11 2009 at 10:09
HI, I just add FXDD in my account.
And also I had set the publisher in FXDD MT4 and the journal say is starting and OK.
But why in myfxbook the status is still pending ?
I try with another broker and it works just fine.

Is the server name i entered is wrong.
I use this : FXDD-MT4 Demo Server 2 - FXDD

Please help me.
Thanks

Staff

Biedrs kopš Jul 31, 2009  1370 ieraksti Ethan (Staff) Dec 11 2009 at 10:15
mharap, recently FXDD changed their account statements policy and replaced the statement template in your MetaTrader installation.

Please download the original statement here: https://www.myfxbook.com/pages/statement.htm and place it in the templates folder of your MetaTrader installation directory.

Thank you.

jwelch

Biedrs kopš Jan 12, 2010  1 ieraksti jwelch Jan 24 2010 at 02:22
I'm still having issues after saving the origninal statement in the templates folder. Does it need to have a specific file name?

Staff

Biedrs kopš Jul 31, 2009  1370 ieraksti Ethan (Staff) Jan 24 2010 at 07:50
It should be saved as statement.htm (overwrite the existing file).

In your case, your MetaTrader platform hasn't sent any data yet to our servers.

Please double check you've followed the instructions as shown here: https://www.myfxbook.com/help#help_1

If you still having trouble setting it up, please contact us privately for further assistance.

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