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Lionmi

Biedrs kopš Nov 13, 2009  24 ieraksti Ryan (Lionmi) Mar 01 2011 at 14:10
The quote is extremely slow..
It take 2minutes time to close an order and turn my 2k profit into 5k losses...within that 2 minutes..

ECN broker need so long time to close order?
When i pressed close order why the price is not lock at that time then waiting for broker to process????

After waited for 2minutes it close my order in latest price not the previous price as when i clicked close order????

maudur

Biedrs kopš Feb 01, 2011  4 ieraksti maudur Mar 01 2011 at 14:13

maudur posted:
    Hi,

I could not do anything. Metatrader shows 'Trade is disabled'.



Is Ok. I had EURUSD_ASK nor EURUSD. All is ok.

maudur

Biedrs kopš Feb 01, 2011  4 ieraksti maudur Mar 01 2011 at 14:31
What is the Max Lots?

Staff

Biedrs kopš Jul 31, 2009  1368 ieraksti Ethan (Staff) Mar 01 2011 at 14:36
You can see the terms here: https://www.fxopen.com/TradingTerms.aspx (ECN type).

Staff

Biedrs kopš Jul 31, 2009  1368 ieraksti Ethan (Staff) Mar 01 2011 at 14:44

rochocho posted:
    One more problem:

I configured the EA, set the no. of the account and pass but EA gives 'HTTP Error' when it
tries to connect to myfxbook server.

Otherwise the connection is OK and I'm able to trade..


Have you tried restarting Metatrader? Do you use a firewall?

bengates

Biedrs kopš Oct 29, 2010  60 ieraksti bengates Mar 01 2011 at 14:45 (labots Mar 01 2011 at 14:47 )
Lionmi posted:
    The quote is extremely slow..
It take 2minutes time to close an order and turn my 2k profit into 5k losses...within that 2 minutes..

ECN broker need so long time to close order?
When i pressed close order why the price is not lock at that time then waiting for broker to process????

After waited for 2minutes it close my order in latest price not the previous price as when i clicked close order????


Hi Ryan,

Let us check this out, what's your account number? (You can PM it to me if you like).

Regards,
Ben

bengates

Biedrs kopš Oct 29, 2010  60 ieraksti bengates Mar 01 2011 at 14:46

okwh posted:
    What's wrong for th FXOpen's Platform?

I have a closed order
7813799 2011.03.01 14:52 sell 50.00 eurusd 1.38170 0.00000 1.38140 2011.03.01 15:45 1.38140 -317.79 0.00 0.00 1 500.00

 I had modified and seted its p/f at 1.38140,
When the price arrived, this order closed, but at same time the platform auto open two order:
7817449 2011.03.01 15:43 sell 49.60 eurusd 1.38140 0.00000 0.00000 1.38227 -315.18 0.00 0.00 -4 315.20 from 7813799
7817498 2011.03.01 15:44 sell 49.40 eurusd 1.38140 0.00000 0.00000 1.38227 -313.91 0.00 0.00 -4 297.80 from 7813799

and their comment is ' from 7813799'.
I did not send any such order, and no any such order in log.
where did this two orders come from? why did the platform atuo trade for me?


below it the statement detail:

Ticket Open Time Type Size Item Price S / L T / P Close Time Price Commission Taxes Swap Profit
7813799 2011.03.01 14:52 sell 50.00 eurusd 1.38170 0.00000 1.38140 2011.03.01 15:45 1.38140 -317.79 0.00 0.00 1 500.00
7813518 2011.03.01 14:47 sell 50.00 usdjpy 82.046 0.000 0.000 2011.03.01 14:59 82.041 -230.00 0.00 0.00 304.73
7813632 2011.03.01 14:49 sell 50.00 usdjpy 82.065 0.000 0.000 2011.03.01 14:59 82.041 -230.00 0.00 0.00 1 462.68
7813159 2011.03.01 14:41 buy 5.00 usdjpy 82.015 0.000 0.000 2011.03.01 14:47 82.043 -23.00 0.00 0.00 170.64
7715259 2011.02.25 15:27 balance Initial Deposit 100 000.00
  -800.79 0.00 0.00 3 438.05
Closed P/L: 2 637.26
Open Trades:
Ticket Open Time Type Size Item Price S / L T / P Price Commission Taxes Swap Profit
7817449 2011.03.01 15:43 sell 49.60 eurusd 1.38140 0.00000 0.00000 1.38227 -315.18 0.00 0.00 -4 315.20
7817498 2011.03.01 15:44 sell 49.40 eurusd 1.38140 0.00000 0.00000 1.38227 -313.91 0.00 0.00 -4 297.80
  -629.09 0.00 0.00 -8 613.00
  Floating P/L: -9 242.09



Hi okwh,

We are checking this, will let you know soon.

Regards,
Ben

bengates

Biedrs kopš Oct 29, 2010  60 ieraksti bengates Mar 01 2011 at 15:49

okwh posted:
    What's wrong for th FXOpen's Platform?

I have a closed order
7813799 2011.03.01 14:52 sell 50.00 eurusd 1.38170 0.00000 1.38140 2011.03.01 15:45 1.38140 -317.79 0.00 0.00 1 500.00

 I had modified and seted its p/f at 1.38140,
When the price arrived, this order closed, but at same time the platform auto open two order:
7817449 2011.03.01 15:43 sell 49.60 eurusd 1.38140 0.00000 0.00000 1.38227 -315.18 0.00 0.00 -4 315.20 from 7813799
7817498 2011.03.01 15:44 sell 49.40 eurusd 1.38140 0.00000 0.00000 1.38227 -313.91 0.00 0.00 -4 297.80 from 7813799

and their comment is ' from 7813799'.
I did not send any such order, and no any such order in log.
where did this two orders come from? why did the platform atuo trade for me?



Hi okwh,

We've checked. When you introduce a large limit order within the spread and someone would like to buy a certain amount from you the platform is closing your order and is opening it again minus the amount the other trader bought from you. The platform didn't trade FOR you. If you notice it's the same trade as you made, minus 0.4 lot and 0.2 lot that someone purchased from you until someone came and purchased the remaining 49.4 lots amount.

However, when reopening your trade for some reason your take profit wasn't replicated which most probably made you manually close out your position. We would like to compensate you for that difference (between the price you closed and the take profit you set). Please confirm and we will go ahead and do so.

Regards,
Ben

bengates

Biedrs kopš Oct 29, 2010  60 ieraksti bengates Mar 01 2011 at 15:52

rochocho posted:
    One more problem:

I configured the EA, set the no. of the account and pass but EA gives 'HTTP Error' when it
tries to connect to myfxbook server.

Otherwise the connection is OK and I'm able to trade..


Hi Dan,

We've checked this and HTTP Error doesn't seem to be our system error. In fact we don't work with this protocol at all. It's probably some firewall setting or alike. What I suggest you do is contact our support by email or live chat and they can try and walk you through a solution.

Regards,
Ben

jyriand

Biedrs kopš Jul 21, 2010  1 ieraksti jyriand Mar 01 2011 at 15:56
I have lost password for my contest demo account, where can I get it?

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