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IC Markets
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stevewalker

Biedrs kopš Jun 06, 2012  1439 ieraksti stevewalker (stevewalker) Oct 23 2013 at 13:14
Hi Sur

is it possible to take your signuture rebate while I had opened live account over HFT Group 1.50 direct discount?


Surrealistik posted:
Good observations Steve, thanks for collating all that data and research; I very much look forward to your slippage report.


With regards to the cost of trading at ICM, it can be further reduced by a discount of $1.55 USD or equivalent / RTL over the standard $1.50 USD / RTL per my signature. I definitely invite you to take advantage of this for your test accounts.


As a client of ICM I can tell you first hand that the platform freezes when they were an issue were due to overcapacity; the broker's client base grew too large, too quickly, and the servers were getting overwhelmed. Since new servers came online and were fully rolled out, I have noticed that the freezes that were previously complained about are no more.

So far as the support issues go, nothing especially notable has come up for me personally short of a substantial delay with Global Collect's local bank transfer service which was essentially GC's fault. Either way IC Markets is aware of this perception, whether right or wrong, and there does appear to be a genuine drive recently to step this up per my correspondence with Angus Walker.

Manipulating reviews? No idea. Can't confirm or deny it. Has anyone provided proof of this?

Trade the Trend, Defend to Price!
stevewalker

Biedrs kopš Jun 06, 2012  1439 ieraksti stevewalker (stevewalker) Oct 23 2013 at 13:15
for the moment still GMT+3
summer time fix. my timezone soon also switch to GMT+2

Surrealistik posted:
Head's up for those trading on ICM, server times are changing from GMT +3 to GMT +2:

Until the next server time change, looks like markets will be open at 22:00 GMT Sunday evening – 00:00 Platform time Monday morning

Close will be 22:00 GMT Friday evening – 00:00 Platform time Saturday morning

Trade the Trend, Defend to Price!
stevewalker

Biedrs kopš Jun 06, 2012  1439 ieraksti stevewalker (stevewalker) Oct 24 2013 at 20:49
I think I am the only one left here
anyway I will add what I promised

weekly spread compare for 2 brokers from live accounts with regular data feed. ( ICM backup data feed in not included )







Pielikumi:

Trade the Trend, Defend to Price!
Surrealistik

Biedrs kopš Apr 28, 2012  215 ieraksti Surrealistik Oct 25 2013 at 02:13 (labots Oct 25 2013 at 02:19 )
I'm still around man. As for the rate change, you'd have to ask Support or Accounts.

And thanks for the first hand comparison; seems like ICM really is the place to be so far as spreads go.

Offering the best rebates for the best brokers; IC Markets: ; $1.50 / RTL Global Prime:
stevewalker

Biedrs kopš Jun 06, 2012  1439 ieraksti stevewalker (stevewalker) Oct 25 2013 at 14:17
yes ICM cost with rebate is promising. The only issue left for me to test live account. But before as mentioned I will log for one more week. want to be sure. while even transaction costs round turn min $50 .

Trade the Trend, Defend to Price!
stevewalker

Biedrs kopš Jun 06, 2012  1439 ieraksti stevewalker (stevewalker) Oct 25 2013 at 14:18
what happened?
all Good?

dunkdenk posted:
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

Update:
22/10/2013 12:56:55 Withdraw Bank transfer MT4 xxxxxx xxxx.xx Completed

There's an error on the withdrawal method status, it should be to Credit Card, and I've confirmed with their live chat support and they've said the correct one should be Credit Card, not bank transfer. I'll update again later once the funds arrived in my card.

Trade the Trend, Defend to Price!
dunkdenk

Biedrs kopš Oct 16, 2011  85 ieraksti dunkdenk Oct 25 2013 at 14:41 (labots Oct 25 2013 at 14:42 )
Yeah, forgot to post the update, withdrawal got delayed due to unlucky circumstances, here it is:

1. Waiting for 3 days since approved, made contact with my bank and the funds still haven't arrived.
2. Chat with live chat support which is unlucky me to had live chat support with 'less good attitude' staff where he/she kept saying I have to wait until 5 working days.
3. Decided to send an email to accounts@icmarkets.com to clarify this issue.
4. While checking my emails, apparently they've sent me couple of emails regarding my withdrawal and those are in my spam folder.
5. On the email they ask me to provide more information regarding my card because my card detail that used to make deposit already expired.
6. I've replied their email, but I have to wait until monday because when I sent the email it's already off the working hour there in Australia.

I only can laugh due to these circumstances hahaha.. I hope this will be solved on monday or at least on tuesday.

stevewalker posted:
what happened?
all Good?

dunkdenk posted:
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

Update:
22/10/2013 12:56:55 Withdraw Bank transfer MT4 xxxxxx xxxx.xx Completed

There's an error on the withdrawal method status, it should be to Credit Card, and I've confirmed with their live chat support and they've said the correct one should be Credit Card, not bank transfer. I'll update again later once the funds arrived in my card.

stevewalker

Biedrs kopš Jun 06, 2012  1439 ieraksti stevewalker (stevewalker) Oct 25 2013 at 17:54
bro if I were ICM I would fill a scam alert form for you at FPA :)
you had knocked account department down he he

waiting for good update

dunkdenk posted:
Yeah, forgot to post the update, withdrawal got delayed due to unlucky circumstances, here it is:

1. Waiting for 3 days since approved, made contact with my bank and the funds still haven't arrived.
2. Chat with live chat support which is unlucky me to had live chat support with 'less good attitude' staff where he/she kept saying I have to wait until 5 working days.
3. Decided to send an email to accounts@icmarkets.com to clarify this issue.
4. While checking my emails, apparently they've sent me couple of emails regarding my withdrawal and those are in my spam folder.
5. On the email they ask me to provide more information regarding my card because my card detail that used to make deposit already expired.
6. I've replied their email, but I have to wait until monday because when I sent the email it's already off the working hour there in Australia.

I only can laugh due to these circumstances hahaha.. I hope this will be solved on monday or at least on tuesday.

stevewalker posted:
what happened?
all Good?

dunkdenk posted:
dunkdenk posted:
Just for update, I just made a withdrawal request: 22/10/2013 12:56:55 Withdraw xxxx.xx Processing
Let see how long the process will take until it reach back my card.

Update:
22/10/2013 12:56:55 Withdraw Bank transfer MT4 xxxxxx xxxx.xx Completed

There's an error on the withdrawal method status, it should be to Credit Card, and I've confirmed with their live chat support and they've said the correct one should be Credit Card, not bank transfer. I'll update again later once the funds arrived in my card.

Trade the Trend, Defend to Price!
Surrealistik

Biedrs kopš Apr 28, 2012  215 ieraksti Surrealistik Oct 25 2013 at 23:59
Got another message about the GMT offset:


We are delaying the change of our GMT offset from GMT +3 to GMT +2 by a week. We will now be making the change over the weekend of the 2nd-3rd November 2013.
 
The session trading times for the next week are outlined below for you.
 
Market Open
 
21:00 GMT Sunday evening – 00:00 Platform time Monday morning
 
Market Close
 
21:00 GMT Friday evening – 00:00 Platform time Saturday morning
 
Please email support@icmarkets.com with any questions about the change.
 
 
Kind regards,
IC Markets Trade Desk

Offering the best rebates for the best brokers; IC Markets: ; $1.50 / RTL Global Prime:
relaxtrader

Biedrs kopš May 08, 2013  5 ieraksti Relaxtrader (relaxtrader) Oct 27 2013 at 18:59
I have opened an autotrade account at Pepperstone and at ICMarkets too. Actually Pepperstone performed better, so I decided to close my ICM account. I requested a withdrawal via bank transfer. There was a problem with their website, but they solved it in 1 day. I got my money (with 5% profits) back to my bank account in 2 working days.

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