DoubleTrap
(ForexSeeker)
Biedrs kopš
814 ieraksti
May 05 2010 at 00:18
Anyone having the problem of suddenly account is disable in demo ?
This started when my Pc times set back to 2009 after i reboot my computer.
When create new account will run o.k, but when restart platform the account will disable as system recognize it as outdated.
Then i set back the time correctly to this year.
Open a new account and running for 2 days without closing platform.
Then suddenly this morning account is disable again.
Now i try to reinstall the platform again and hopefully account not get disable again.
Anyone experience this technical problem before ?
This started when my Pc times set back to 2009 after i reboot my computer.
When create new account will run o.k, but when restart platform the account will disable as system recognize it as outdated.
Then i set back the time correctly to this year.
Open a new account and running for 2 days without closing platform.
Then suddenly this morning account is disable again.
Now i try to reinstall the platform again and hopefully account not get disable again.
Anyone experience this technical problem before ?
Information is Gold when come to organised.
casper79
Biedrs kopš
17 ieraksti
May 05 2010 at 02:50
I have had experience with my account being disabled a couple of times. I think Alpari did this from their end as I just put in random details and a fake email address when setting up.
I already have a live account with them and no probs. I just want to do some testing on their platform. My demo account has been running for a few days no problem but once again this is dumy details.
Maybe Alpari only want real details where people are interested in setting an account up with them.
Sorry don thave a solution apart from a new demo account but this doesnt help if you are testing over a period of time, but you should still have all your trades recorded if you have it link to myfxbook.
Good luck
I already have a live account with them and no probs. I just want to do some testing on their platform. My demo account has been running for a few days no problem but once again this is dumy details.
Maybe Alpari only want real details where people are interested in setting an account up with them.
Sorry don thave a solution apart from a new demo account but this doesnt help if you are testing over a period of time, but you should still have all your trades recorded if you have it link to myfxbook.
Good luck

May 11 2010 at 16:29
I had the same issue, and this is what Alpari wrote back... turns out I did fall into this category! :P
*****************************
Dear Sir
Thank you for your email.
We have recently deleted all Demo accounts adjudged to have incomplete/inaccurate or false personal contact details and/or bogus email addresses.
Is it possible that your account fell into this category ?
Best regards
Paul [Full name removed - please do not post personal information]
Senior Client Services Representative
Email: [email protected]
Tel: +44 (0) 20 7426 2900
Fax: +44 (0) 20 7426 2949
Web: www.alpari.co.uk
Alpari (UK) Ltd
5th Floor
201 Bishopsgate
EC2M 3AB
*****************************
Dear Sir
Thank you for your email.
We have recently deleted all Demo accounts adjudged to have incomplete/inaccurate or false personal contact details and/or bogus email addresses.
Is it possible that your account fell into this category ?
Best regards
Paul [Full name removed - please do not post personal information]
Senior Client Services Representative
Email: [email protected]
Tel: +44 (0) 20 7426 2900
Fax: +44 (0) 20 7426 2949
Web: www.alpari.co.uk
Alpari (UK) Ltd
5th Floor
201 Bishopsgate
EC2M 3AB
DoubleTrap
(ForexSeeker)
Biedrs kopš
814 ieraksti
May 12 2010 at 02:57
I did fill up the correct information later on.
After a days they got agent ring up to my hp asking how my demo doing and how is their service.
I chat about the demo account being disable problem, they said it might happened on data jam or line connection problem.
Then after a few days, the 2 new demo account also disable.
<a href='
' target='_blank'><img src='
'/></a>
<a href='
' target='_blank'><img src='
'/></a>
From the journal it did show that the problem is because of continues quoting the demo server and it feed up so disable my demo account.
After a days they got agent ring up to my hp asking how my demo doing and how is their service.
I chat about the demo account being disable problem, they said it might happened on data jam or line connection problem.
Then after a few days, the 2 new demo account also disable.
<a href='
<a href='
From the journal it did show that the problem is because of continues quoting the demo server and it feed up so disable my demo account.
Information is Gold when come to organised.
SarahStone
Biedrs kopš
13 ieraksti
Oct 31 2011 at 07:25
Interesting problem....
One time i had problem with limited time of working on demo but never with this, may be it is only on Alpari platform..
One time i had problem with limited time of working on demo but never with this, may be it is only on Alpari platform..

Nov 21 2011 at 04:43
Just moved my demo trading to FXOpen.
Lūdzu ienāciet, lai komentētu.