I have been with these guys for over a month now and I must say I am glad I stumbled upon them and here is why. I am a relatively new trader and I guess the lack of knowledge is the source of all my problems. I didn’t know that MT4 charts only display one of the two prices, which is BID. And when I was taking short trades, I always wondered why my orders are not getting closed when the price on the chart touches my TP levels. And one of these times I got really pissed, because I thought they were taking advantage of me, so I contacted their support to air my anger. I was lucky, I got to chat with someone very patient and knowledgeable, they were not phased with my profanities. They guy or a girl (don’t know who is hiding behind the nicknames) calmly explained to me that I was supposed to be looking at the ASK and told me how to make it appear on my charts. Long story short, these guys, take time to explain things to their clients, even though they are not really supposed to do that and I strongly believe this thing alone makes them stand out from the rest of the crowd.