Review Score
Customer service
Live Spreads


Minimum deposit ($)
Accepting US clients?
Swap free accounts
Segregated accounts
Interest on margin
Managed accounts
Accounts for money managers (MAM, PAMM)
One click trading
OCO orders
Trading over the phone
Hedging allowed
Trailing stops
Mobile trading
Scalping allowed
Demo Accounts
Web based trading
Minimum lot size
Maximum lot size
Broker type
Dealing Desk, Market Maker
Maximal leverage (1:?)
+44 (0) 8001456477
Phone, Chat, Email, Whatsapp
20 Gresham Street, 4th Floor, EC2V 7JE, London, United Kingdom.
FCA (UK), CySEC (Cyprus), ASIC (Australia), FSCA (South Africa)
Trading Platforms
MetaTrader 4, FX Trading Station, Web Platform, Mobile Platform
Funding/Withdrawal methods
Wire Transfer, Credit Card, Debit Card, Neteller, Skrill
Account Currency
English, Spanish, French, German, Italian, Greek, Hebrew, Chinese, Indonesian, Malay, Thai, Arabic, Vietnamese
United Kingdom
International offices
Australia, Germany, Greece, Hong Kong, South Africa, United Kingdom, United States
Trading platform(s) timezone
(GMT) Western Europe Time, London, Lisbon, Casablanca
Other trading instruments
Stocks, Indices, Commodities, Spread Betting, CFDs, Cryptocurrency
FXCM User Reviews
Member Since Aug 27, 2011   10 posts
Aug 27, 2011 at 13:43
oh and by the way, ECN does not imply STP.
Member Since Aug 27, 2011   10 posts
Aug 27, 2011 at 13:43
5 to 6 years ago i started FX trading with REFCO before they went bust. at the time, FXCM was REFCO's daughter company (if i remember correctly). it was a market maker, i.e. deal desk, i.e. bucket shop. i didn't know any of this at the time as i was green behind the ears. after REFCO i switched to FXCM until i realized what was going on. same problems as mentioned here: horrendous slippage, feed manipulation, spikes taking out stops and so on. at the time they didn't offer MT4, so all trades were entered with their TradeStation, which goes to show that MT4 is not the only piece of software that can be tweaked to scam retail traders.

but that's beside the point. the point is: from being a bucket shop FXCM suddenly sees the light and becomes an ECN with 'true' STP. and yet, we keep hearing all the same issues occurring again, and this more than 5 years later. now what does that tell you?

what i can't understand is why do people keep giving their business to them. it's unreal.
Member Since Apr 22, 2010   123 posts
Aug 01, 2011 at 12:23
here are final counts: (it is about slippage on entries)

Total : -756.4
Average : -1.85 (all trades)
Average : -2.52 (only slipped trades)

Min : 2.1 (good surprise - there is a positive slippage as well :) - true ECN behavior)
Max : -32.4
# of trades: 409
# of trades with slippage 300
% of trades with slippage % 73.34

Average lot size 11.6
Avg lotsize*Total Slippage ($) = -87742.40 (assuming a pip is equal to $10 for a lot)

In the calculations: Counted slippage only on entries. Does not counted on exits. The limits (on trades) are usually 4-8 pips. Slippage leads to SL...

And these small facts are only about demoing FXCM
Member Since Apr 22, 2010   123 posts
Jul 14, 2011 at 13:23
its just funny... with their competition/contest
now I may prove via myfxbook how good are they :)
you may say on every trade in the contest how 'no slippage' - on every trade look at the comment field. that is the price requested!
and these are *only* on entries, in the expert's log are the slippages on close
just can't believe that
funniest broker on the world! (but stay on demo only pls...)
Member Since Feb 08, 2011   1 posts
Jul 11, 2011 at 09:42
fxcm trading station II forget about mt4... the best way to trade with fxcm is through tsII... that's for real.

Member Since Aug 23, 2010   34 posts
May 12, 2011 at 16:07
Member Since Oct 28, 2009   78 posts
Mar 03, 2011 at 12:47
Yes, if you use EAs this is hardly acceptable. If you however scalp manually or just do manual trading this could be OK.
Member Since Nov 30, 2010   45 posts
Mar 03, 2011 at 12:29
in deed, but then needed to stick to a home solution for automated system, not compatible with MT4/5... so need to stick to this borker ...
Member Since Oct 28, 2009   78 posts
Mar 03, 2011 at 12:04
It seems that not much has changed since Nov 2010. Though they started Strategy Trader which they advertise as more reliable than MT4 + BT solution.
Member Since Nov 30, 2010   45 posts
Mar 03, 2011 at 10:51
FXCM MT4 impelmentation is not good, with this BT bridge. a lot of out of Sync that can conduct to very very bad effect on large volatile period.
For the rest the broker is good, good support. fees to put and get money back is OK.
Member Since Oct 28, 2009   78 posts
Nov 22, 2010 at 11:13 (edited Nov 22, 2010 at 11:14)
I guess there are people making more money on the referals than on trading😉
Member Since Oct 13, 2010   5 posts
Nov 22, 2010 at 10:56
About these referal programms offered by allmost all this a good thing because now you can earn money not only by trading Forex but allso by refering traders to these brokers?😎
Member Since Aug 14, 2010   219 posts
Nov 13, 2010 at 04:40
FXCM Metatrader is a joke. Off quotes- old ticks- Unhonored TakeProfits and Stoploss. Servers failed

FXCM UK MICRO 2009 - Server issues a few times, but their spreads and platform were far better than most brokers. However, all good things have to come to an end. They changed their Raw ECN data feed in the beginning of 2010 to STD account Spreads. which are 2.4 pips on EURUSD. I stopped using their proprietary trading platform after the spread increase and tried out their MetaTrader version and I was honestly shocked at all the issues that I had. I wouldn't even give them 1 star out of 10.

And after hearing about the Active trader Price delay/slippage, and how FXCM responded to the ordeal put a sour taste in my mouth. Also started to promote FXCM all over their website, and now FXCM offers a referral system.. haha.. truly going down in the history books as a big rip off artist.
Member Since Oct 28, 2009   78 posts
Oct 11, 2010 at 06:34
If you are using FXCM via BT check autosync daily in your History tab.
Member Since Oct 11, 2010   1 posts
Oct 11, 2010 at 02:08
I use demo and very impressed. High quality and quick service.
Member Since Aug 31, 2010   21 posts
Sep 15, 2010 at 21:50
I don't know what happened to FXCM. They were a good FCM back in 2004, but after being away for a while, I opened up a new Boston Technology account with them. The account opening was somewhere from strange to smooth. One person would tell me I did not have an account with them and another would find the old account. Transferring from the old account to the new account took a few days. Now, trying to sign up for their free VPS has become an ordeal. After two weeks, I am about to ask them to send my money back.
Member Since Oct 28, 2009   78 posts
Aug 27, 2010 at 09:04 (edited Aug 27, 2010 at 09:05)
What you just described is quite common with FXCM. I just cannot see why FXCM is charging 2.5-7 pips for EURUSD, but ATC that uses them as liquidity provider charges 0.7 pip + 0.8 pip commission... And they do not have this 'notorious' BT bridge that keeps stalling...
Member Since Aug 06, 2010   159 posts
Aug 27, 2010 at 08:38
The dealing desk brokers are rude, I had an MT4 that closed trades and the server didn't and this guy gets mad at me and transfers my call talking to me like I'm his 5 year old kid...But that was just one guy, the rest of costumer service has been good so far. Spreads are terrible with GBPCHF shooting to 11 on Asian trade. If you're using Megadroid or any other EA trading the Asian market, take your business somewhere else...I'm about to do just that. If anyone can suggest a Broker, please PM me.
Member Since Oct 28, 2009   78 posts
Mar 16, 2010 at 12:19 (edited Mar 16, 2010 at 12:19)
I do not know about the way FXCM with Trading Station works, but FXCM + MT4 provides me with constant stream of surprises... Starting from spikes that obliterate my account for a day or two and ending on small positions disappearing without hitting SL/TP. Customer service is good, but I would prefer if I did not need to have to use it so often.
Member Since Dec 31, 2009   141 posts
Mar 16, 2010 at 06:33 (edited Mar 16, 2010 at 06:52)
...trying to remember the exact wording of that non-disclosure agreement, but the details escape me...

That being said... I think that I'm within my rights to say that I hate it when people lie to me -- 'all 12 of our liquidity providers were offline for 5 minutes after the NFP, blah, blah, blah...' 'You have a really good point sir!, I'll take it up with my manager, blah, blah, blah...'

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