OK, you said that broker's platform connects, then, I've downloaded it, again maybe could I lost some 'upgrade', for test purposes. First alert: why the platform is a zip file with all the necessary files? In all brokers you download an installer of the platform, never a zip file.
Second alert: when open the platform, it never connects, or the server doesn't exists
Third alert: when trying to open an account, their server respond never
Fourth alert: when trying to change the period in any graph, it show anything: because their server doesn't exists
Fifth alert: when select the about option: Help > about, not indicate the broker's info, just only info about metaquotes
all investor that uses a platform knows that in this options must appear the info of the broker
in conclude, your lie is discovered and unmasked; you can continuing defending your broker as customer or maybe you're the owner but all of us are warned, have careful with this scam.