very honest broker ,Trusted broker
i was open mistakenly orders and they give me back the money
Thank you for your email.
We have investigated your order #18062392 on account number: ***** on 15.10.2015 at 06.52 EET and 07:00 EET (Platform Time) on the USDTRY pair.
Please note that during night hours the spread is widened and the prices which your order was opened and executed at were correct.
However, since analysing the volumes you have placed on your trade account we have decided that as a one off a gesture of goodwill we will credit your account with the loss you made on order #18062392 to the sum of $-294.34.
We will apply the funds to your account shortly. However, please acknowledge that this does not state any wrong-doing from our side.
Should you require any further assistance, please do not hesitate to contact us.
Client Service Associate