Chart not updated

Dear Staff,

How often the charts will be updated?
Since my medium widget update only the calculation, the charts not updated since few days ago.

Please check

Thanks & Best Rgds

It should be updated with the data.

We've fixed it manually - we'll apply the fixes during the weekend so it won't happen again.

Please try again.

Thanks.

what happened... seems like my record has failed to update this past several days

hartnet, it appears that your account stopped sending data to our servers, hence why your account stopped updating.

Usually, clicking on the 'test' button in the publisher settings windows or restarting MetaTrader solves it.

If it doesn't, please check the publisher settings.

Thanks.

oh my god... you know i reformat my pc.

where can i get the following info again:

1. FTP server
2. FTP password

Thanks

Ftp server is ftp.myfxbook.com:21

Password is the same password you use to log in to Myfxbook.

The FTP login can be found in the settings area - let us know if you can't find it.

do i have to tick the passive mode box in the publisher tab?

hartnet posted:
    do i have to tick the passive mode box in the publisher tab?

Yes.

You can find full instructions here: https://www.myfxbook.com/help#help_1

2010.03.18 00:37:36 Publisher: error when building the report 'C:\Program Files\eforex Meta Trader 4 Client Terminal\profiles\statement.htm'
 i have this in my journal

how to solve?

Please download the original statement here: https://www.myfxbook.com/pages/statement.zip and extract it into the templates folder of your MetaTrader installation directory.