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USDCHF loss on Alpari forex (RU?)

kohaku3n
Jan 17 2015 at 17:50
3 posts
I had my opened when it was Alpari NZ now I don't know whether it is RU now or not..
Anyways due to the SNB shock some USDCHF and won but the last one loss all the money plus a negative balance.

It seems even there is a SL, it was not executed at SL price can cause dme to loss even more money and happened in the same second the trade was placed!

Just got an e-mail (probably automatic) asking me to deposit 8k deficit I had..
I had asked their support to review the trade, support ask me to file a claim.

Let's hope they can take care of it like the other brokers do as they never made any statement like other brokers do. And lately Alpari forex had nullified my other trade saying their quote software had frozen caused price not updating... :(

Attachments:

bestdarngood
Jan 17 2015 at 23:51
174 posts
If they are like most brokers, then they should have to cover any losses that your account can't cover. I don't know what their agreement is with clients but that is how it is with Forex.com which is what I use. I definitely would not deposit any money. I would look into a different broker if I were you if you wish to start trading again.
See my profile or message me for my latest EA
forexpipcatchar
Jan 18 2015 at 08:52
73 posts
lol they have gone bust
africa134
Jan 18 2015 at 08:52
19 posts
what SNB did on Thursday will never be forgotten
forexpipcatchar
Jan 18 2015 at 10:53
73 posts
Yes you will remember it forever as your gamble went totally wrong
kohaku3n
Jan 18 2015 at 15:23
3 posts
They said I need to pay them as in the agreement. But I would definitely try to argue about that margin call should have happened before I go nelow zero


'One of your trading accounts is in arrears. In accordance with clause 6.4 of the Terms of Business for ECN Accounts, you must pay off your negative balance as soon as possible, using any of the deposit options listed on our site.'
africa134
Jan 18 2015 at 15:59
19 posts
My account is safe but i feel bad for anyone that lost their money
forexpipcatchar
Jan 18 2015 at 16:00
73 posts
Don't pay anything and they will soon be dissolved. Just ignore these thieves and they will vanish very fast, but I saw the trade that was turned into a huge negative. The issue is it's their fault for not stopping it lol and this happens once in a lifetime.
mavericks
Jan 18 2015 at 19:17
110 posts
In your place I wouldnt pay a dime.

However I do not know your agreement.

Regardless, there is no way in hell you should send them another 8k.

Let them dissolve.

Regards

M
Get investors and get paid 15 percent of theyr profits. More on my website.
mavericks
Jan 18 2015 at 21:33
110 posts
ONE MORE THING

you can’t hire an army of lawyers to track thousands of micro-debts because each debt is smaller than 30 min of lawyer fees.
Get investors and get paid 15 percent of theyr profits. More on my website.
alexforex007
Jan 19 2015 at 12:46
775 posts
Adding to the Alpari drama, FXCM says it wants to buy the company.
forexpipcatchar
Jan 19 2015 at 16:01
73 posts
FXCM itself is in deep shit borrowing so much to stay afloat and wants to buy another in deep shit which sounds like a shit salad
DrVodka
Jan 19 2015 at 16:46
297 posts
Alpari UK talks fail, company enters administration . KPMG LLP has been appointed administrators of Alpari UK. Company will return $99 million of client money, as no buyers or lifeline providers emerged.
naturallycurly82
Jan 19 2015 at 21:35
19 posts
kohaku3n posted:
I had my opened when it was Alpari NZ now I don't know whether it is RU now or not..
Anyways due to the SNB shock some USDCHF and won but the last one loss all the money plus a negative balance.

It seems even there is a SL, it was not executed at SL price can cause dme to loss even more money and happened in the same second the trade was placed!

Just got an e-mail (probably automatic) asking me to deposit 8k deficit I had..
I had asked their support to review the trade, support ask me to file a claim.

Let's hope they can take care of it like the other brokers do as they never made any statement like other brokers do. And lately Alpari forex had nullified my other trade saying their quote software had frozen caused price not updating... :(

I'm sorry for your loss. What happened in the market for CHF pairs it's call slippage and if clients don't read the fine print within their agreements the risk losing their entire account based off a glitch in the system. It really sucks that brokers aren't willing to reimburse clients for there loss.😞
Check out my blog to read about an encounter I had with my broker in regard to this unfortunate event.

https://caramelnatural82.blogspot.com/2015/01/fx-trading-ugly-truth.html
There is no such thing as failure, just valuable experiences.
Duane Shepherd (DRFXTRADING)
Jan 21 2015 at 10:51
169 posts
...totally unrelated comment

Me gusta caramel natural tambien ..dale mami..DALE!!!

..back to topic..I wonder what means they have to collect from us if we owe them money..can we simply ignore it ?

Trade Less, Earn More
Gary Sharp myfxpt com
myfxpt
Jan 24 2015 at 20:52
345 posts
forexpipcatchar posted:
lol they have gone bust

You are so cruel...but so correct! They're gone! 😎
alexforex007
Jan 25 2015 at 21:13
775 posts
Just be careful with whom you choose to be your broker. A lot of companies will go bust, but others will emerge as the most reliable and profitable ones.
Gary Sharp myfxpt com
myfxpt
Jan 25 2015 at 21:48
345 posts
alexforex007 posted:
Just be careful with whom you choose to be your broker. A lot of companies will go bust, but others will emerge as the most reliable and profitable ones.

So true. Critical if you want to be around for the long-haul...know your broker! Don't worry about bonus offers, spreads, and all the promo stuff, focus instead on account terms and conditions, segregation of client funds, if the broker banks with a reputable bank in the same country that the broker is registered, licensing, regulation, legal system and legal jurisdiction.

Of the above, my first priority is client funds segregation to ensure that should my broker become insolvent, my funds are protected. Second priority is to ensure the local legal system and regulators require segregation and enforce these measures. If your money is not safe, the rest is pointless! 😎
naturallycurly82
Jan 26 2015 at 07:47
19 posts
DRFXTRADING posted:
...totally unrelated comment

Me gusta caramel natural tambien ..dale mami..DALE!!!

..back to topic..I wonder what means they have to collect from us if we owe them money..can we simply ignore it ?


Lol. That was totally random, but it's okay. Gracias por el comentario. Que tengas buen día 😎
There is no such thing as failure, just valuable experiences.
popeye1769
Jan 27 2015 at 07:24
1 posts
I have an account with Alpari UK. I was't in the CHF trade. Is it possible I will get my money back.
I am also preparing to move on with my trading journey. Where do I go to find information about these brokers and could anybody recommend some. I am in the UK
1. Client funds segregation
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