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USDCHF loss on Alpari forex (RU?)

kohaku3n
Jan 17 2015 at 17:50
3 posts
I had my opened when it was Alpari NZ now I don't know whether it is RU now or not..
Anyways due to the SNB shock some USDCHF and won but the last one loss all the money plus a negative balance.

It seems even there is a SL, it was not executed at SL price can cause dme to loss even more money and happened in the same second the trade was placed!

Just got an e-mail (probably automatic) asking me to deposit 8k deficit I had..
I had asked their support to review the trade, support ask me to file a claim.

Let's hope they can take care of it like the other brokers do as they never made any statement like other brokers do. And lately Alpari forex had nullified my other trade saying their quote software had frozen caused price not updating... :(

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bestdarngood
Jan 17 2015 at 23:51
174 posts
If they are like most brokers, then they should have to cover any losses that your account can't cover. I don't know what their agreement is with clients but that is how it is with Forex.com which is what I use. I definitely would not deposit any money. I would look into a different broker if I were you if you wish to start trading again.

See my profile or message me for my latest EA
forexpipcatchar
Jan 18 2015 at 08:52
73 posts
lol they have gone bust

africa134
Jan 18 2015 at 08:52
19 posts
what SNB did on Thursday will never be forgotten

forexpipcatchar
Jan 18 2015 at 10:53
73 posts
Yes you will remember it forever as your gamble went totally wrong

kohaku3n
Jan 18 2015 at 15:23
3 posts
They said I need to pay them as in the agreement. But I would definitely try to argue about that margin call should have happened before I go nelow zero


'One of your trading accounts is in arrears. In accordance with clause 6.4 of the Terms of Business for ECN Accounts, you must pay off your negative balance as soon as possible, using any of the deposit options listed on our site.'

africa134
Jan 18 2015 at 15:59
19 posts
My account is safe but i feel bad for anyone that lost their money

forexpipcatchar
Jan 18 2015 at 16:00
73 posts
Don't pay anything and they will soon be dissolved. Just ignore these thieves and they will vanish very fast, but I saw the trade that was turned into a huge negative. The issue is it's their fault for not stopping it lol and this happens once in a lifetime.

mavericks
Jan 18 2015 at 19:17
110 posts
In your place I wouldnt pay a dime.

However I do not know your agreement.

Regardless, there is no way in hell you should send them another 8k.

Let them dissolve.

Regards

M

Get investors and get paid 15 percent of theyr profits. More on my website.
mavericks
Jan 18 2015 at 21:33
110 posts
ONE MORE THING

you can’t hire an army of lawyers to track thousands of micro-debts because each debt is smaller than 30 min of lawyer fees.

Get investors and get paid 15 percent of theyr profits. More on my website.
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