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account disabled

moutaz
May 05 2010 at 09:10
63 posts
hi guys

i tried to login to the contest account today and i found it disabled
did anyone face the same problem?
DDmaster (DDmaster)
May 05 2010 at 09:19
43 posts
yes , as i understand it that is soposed to happen.
Our greatest weakness lies in giving up, the certain way to succeed is always to try just one more time.
DojiSan
May 05 2010 at 11:09
6 posts
hi, ok, my account was disabled to. What do we need to do to re-enable it?
pc8multifx (pc8multifx)
May 05 2010 at 12:16
879 posts
the account gets enabled from broker side
Ethan (Staff)
May 05 2010 at 12:33
1401 posts
All accounts should be enabled by now - please let us know if you have issues connecting.
pkamau
May 05 2010 at 13:01
9 posts
Mine is still showing invalid account when i try to login??
Ethan (Staff)
May 05 2010 at 13:03
1401 posts
If you've received the login credentials from us, please download the correct platform:
https://global.fxdd.com/en/download.html?no_cache=1&download=mt4setup.exe&did=1
Thu (yt_thu)
May 05 2010 at 17:51
5 posts
Account managed to log in, but price data was not running. It seems FXDD demo server is hang. Anyone experienced like this?
Ethan (Staff)
May 05 2010 at 18:22
1401 posts

yt_thu posted:
    Account managed to log in, but price data was not running. It seems FXDD demo server is hang. Anyone experienced like this?

Did you login from a different account type? (from micro for example) Try opening a new chart.
Thu (yt_thu)
May 05 2010 at 18:27
5 posts
Problem solved. It was caused by FXDD server DataCenter HK 2 -Demo was not fast enough. So, I've changed it to DataCenter 7 China (by clicking the connection status at the bottom right corner.)
talalfx
May 06 2010 at 12:44
3 posts

moutaz posted:
    hi guys

i tried to login to the contest account today and i found it disabled
did anyone face the same problem?

Hello moutaz ( Abu Ibraheem 1 )
How is the contest account here running?
For me , I am in the 1st rank.

Topic is locked