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cTrader support - but how ?

johnnycash
Jul 17 2013 at 07:28
28 posts
can anyone tell how to do it exactly ?

my broker is roboforex. the login-data for my roboforex-account does not work.

and when I use my cTrader (ctdn) account data, it works, but my roboforex accounts are not available to link them with myfxbook
(which is no surprise, cause how would spotware know which broker I use and what my accounts are ?) I didnt find a way either to 'link' my roboforex account to my ctdn account.

So, what am I missing ?

Please, mfb-team, clarify this, as it seems that I am not the only one being confused about this.

Thank you in advance.

Staff (Staff)
Jul 17 2013 at 07:37
1387 posts
We've checked it with Spotware and you must first create a cTID if you don't have one - at this time it can be created only from the web platform (for example Roboforex - https://ct.roboforex.com/, Tradersway - https://ct.tradersway.com/ ):

1. Login to your broker's web platform and click 'Signup' from the platform menu:



2. Sign up and confirm the activation email:



3. Login



Now you can go ahead to settings to add your accounts https://www.myfxbook.com/settings

Attachments:


johnnycash
Jul 17 2013 at 11:26
28 posts
Thank you, Ethan. Worked like a charm this time.

Munetz (Munetz)
Jul 17 2013 at 19:24
7 posts
What is cTrader actually?

First step is begining for a long jurney
deysmacro
Jul 18 2013 at 01:38
275 posts
Munetz posted:
What is cTrader actually?


An alternative trading platform besides mt4/mt5 written in C language

Past experience usually helps present self
Booz
May 01 2014 at 21:16
1 posts
I follow all the step and I can activate de account. I think it is a problem with the broker, IC Market, becouse I create a new account and follow the step and i have the same result, Invalid cTID or Password. Someone who work with IC Market can help me? please.

yocozo350
Jul 23 2014 at 08:52
1 posts
還是無法建立帳號
使用過的email可建立帳號嗎

Drey79
May 29 2015 at 19:58
2 posts
Booz posted:
I follow all the step and I can activate de account. I think it is a problem with the broker, IC Market, becouse I create a new account and follow the step and i have the same result, Invalid cTID or Password. Someone who work with IC Market can help me? please.


the ctrader id is for the webpage https://ctdn.com ...

Drey79
May 29 2015 at 19:59
2 posts
i do not know why i can't change the broker to fxpro ...
screenshot _> https://prntscr.com/7aoyjq

ShieldsH
May 30 2015 at 08:41
1 posts
I have the same problem

Topic is locked