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Mike Yap (mikeyap9)
Jul 21 2013 at 23:37
65 posts
A genius at FXCM decided recently to truncate the transaction history on MT4 Terminal to ONE month. If you have an account with them, check your history tab. Help me get the full history or at least a rolling 12 months back. Complain to their support team by writing to admin@fxcm.com

Thanks

petays
Jul 23 2013 at 20:36
86 posts
Hmm, you must mean FXCM US, don't you.
My FXCM UK MT4 account has (now as I checked it) full history back to start of April 2013 when I opened it.
And you can you their WEB interface to get account reports (from any period you need) - even though I don't know which fields they use for sorting.

Being Bearish or Bullish Makes No Difference
Mike Yap (mikeyap9)
Jul 23 2013 at 20:39
65 posts
Yes, US. I cannot use the account reports to link here.

petays
Jul 23 2013 at 20:45
86 posts
Sorry hear that.
It seems that most MT4 bridges with US brokers has some problems to keed data in synch (with MT4) because actual transactions are not executed inside MT4 servers.

Being Bearish or Bullish Makes No Difference
Jason Rogers (jasonrogers)
Jul 26 2013 at 18:19
272 posts
mikeyap9 posted:
A genius at FXCM decided recently to truncate the transaction history on MT4 Terminal to ONE month. If you have an account with them, check your history tab. Help me get the full history or at least a rolling 12 months back. Complain to their support team by writing to admin@fxcm.com

Thanks


Hi Mike,

I just noticed this message of yours today and followed up with our tech team regarding your request. They told me you've already spoken with them about a solution which I'm glad to hear.

For future reference to everyone else, you can use the TS publisher to get this trade info from Trading Station instead of MT4, since the same login details work on both platforms:
https://www.myfxbook.com/help/trading-station-publisher-wizard

Jason

FXRX
Jul 26 2013 at 22:50
70 posts
I have an FXCM US account and can see all my history since the account was established. Have you tried right-clicking anywhere in the Account History section and clicking the 'All History' context menu item?

You win some, you lose some.
Mike Yap (mikeyap9)
Jul 26 2013 at 23:27
65 posts
Yeah did that. Look here, I loss 3 months worth of data and it's not fixed yet.

2013.06.14 04:10 buy 0.14 gbpaud 1.63972 1.63072 1.68055 2013.06.14 07:54 1.63059 0.00 0.00 0.00 -122.69
2013.03.05 18:25 balance Funds transfer. 14349365 - ACH

What server are you on if you don't mind? I'm on FXCM-USDReal03 - Forex Capital Markets, LLC

I cannot use TradeStation here, I'm a signal provider on most MT4 signal sites. I'm getting frustrated with FXCM. MT4 is an after thought to them. I also discovered swap information is not available on the terminal. I wanted to calculate potential cost such as spread , commission and swap to any given trade and add that to risk before I traded. But I can't without this information. My EA cannot go to TS to check swaps there.

FXRX
Jul 27 2013 at 07:30
70 posts
I am on FXCM-USDReal03 as well. I only use my FXCM account for spread comparison purposes. My primary accounts are on Alpari and FXDD.

Personally, I think the spreads on FXCM are a bit high. Have you looked into Alpari?

You win some, you lose some.
Mike Yap (mikeyap9)
Jul 31 2013 at 19:33
65 posts
My history is back. Thanks FXCM.

FXRX
Jul 31 2013 at 21:09
70 posts
Sweet!

You win some, you lose some.
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